I can't login into iphone 6 app store

i can't login into iphone 6 app store

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Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

Just bought a used Oct '13 MacBook Pro and I can't sign into the App Store as it still displays the old owners user ID in the login box (in fixed grey text). Any ideas of how I what I could do? Thanks.

The first thing you should do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1. You don't own another Mac.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. I suggest you install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. If you don't have the media, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
2. You do own another Mac.
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. You will need the Apple ID and password that you used to upgrade. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
Once booted from the disc, the USB device, or Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Apple customer service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it under your ID. In that case, contact iTunes Support.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

I have an iphone 4 and recently changed my apple id password. I went through the verification successfully. For some reason, I can't sign into the app store on my iphone using my apple id and password.

Apple doesn't monitor here. Best we can do is to push you to contact Apple directly.
This is from the iOS Dev Center forum...
http://devimages.apple.com/maintenance/
We apologize for the significant inconvenience that our downtime has caused and encourage you to reach out to ourhttps://developer.apple.com/contact/ if you need any assistance.
(Check under "Program Enrollment").
Note that your program membership should have been automatically renewed if it lapsed during the downtime period. If not, please be explicit about that in your support request.
--- DrErnie

I just changed my Apple ID to a new Email address, and now I can't login to the app store on my iPhone or iPad because the Prompt assumes my old ID. How do I modify it on my devices, or force it to prompt me for the new ID?

I changed my Apple ID today, and now I can't log into the App store because my devices just prompt for my password, and I am not offered the opportunity to enter the new ID. HELP !

Setting>Store>Apple ID. Tap you old ID and sign out. Sign in with the new one.

If i factory reset my ipod touch(5th gen), can i reset it as the option 'set up as new ipod', and then i can just go into the app store/itunes store and restore my music and apps and not icloud with photos and ect?

if i factory reset my ipod touch(5th gen), can i reset it to the option 'set up as a new ipod', and then i can just go into the app store/itunes store and log into my apple ID so i can just restore my music and apps and not icloud with photos, contacts, ect. and then later i can add contacts that i need/want instead of them restoring them from icloud?
The reason i asked this question is because i have been wondering this a lot ever since i got an exchange on this ipod (and ive only had it for a few weeks now) because my last ipod had a lot of problems. so after i restored my ipod with my computer/itunes, i downloaded apps that i wanted, and then when i went to the storage to see how much storage was left, it said 0 bytes. i was freaking out because i didnt know how that could be, i mean, cause like, that is impossible when i just 'purchased' it, that the space was full but i looked and all my pictures were on this ipod and i already put them on my computer so i dont need them anymore thats why i wanna reset it now so there is nothing on it so i can have more space for stuff to do and download on it.
it is updated to iOS 8 but that happened when i purchased it, so i didnt have a choice to update it even though i didnt want to update to iOS 8...
and i hope you understand my problem..
i would REALLY REALLY appreciate it if someone could tell me a solution to my problem!!! thank you so much!
-sierra

Hey Sierra, You can do just what you have stated. My question, what is your "other"? If it is over 1.5 GB you most likely have corrupt files. Doing a Restore to New, Factory restore should correct it. Just make sure you make a full backup of all information on your iPod to your computer before you restore, so you don't lose your stuff, contacts, videos, pictures, non-iTunes music, etc, use the cable and connect with your computer. Then, via cable, connect to your computer, run the Restore to new, don't use your backup. Treat this iPod as if it was your first one ever. When restore is done, set up and add what info you wish to install on this iPod. The music apps etc you purchased should be on your computer, if not you should be able to retrieve purchased apps and music from iTunes. Any music, videos, apps not purchased from iTunes will be lost to you if you do not save them to your computer or the cloud first. When your done, make a current Backup and you should good to go. Hope this helps. Good luck. Cheers.

I can't login to the app store or iTunes

I can't login to the app store or iTunes. When i type in my password it says "an apple id for (email address) has already been created. The email address shown does not include @aol.com, just everything before that.

I am having the same problem. It was working fine until yesterday.

HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
Your son have to buy those apps with his own Apple ID and start from scratch.

I can't login to the App Store - connection failed...

yesterday I had totally forgot my password and security question & went through 'Apple Express Lane' in getting assistance to reset my password for my ID "[email protected]" account so I can update to Lion OSX & merge my MobileMe account to iCloud through the 'App Store'
the password was reset and was able to login to the App Store with new password and download OSX Lion.
I have now successfully installed OSX Lion and have completed all the updates up to OSX Lion 10.7.3
after the updates, I wanted to purchase some games through the App Store and tried to login, but I get a message in red
'Connection Failed'
I tried to find answers and post a topic in 'Apple Discussions Forum' using Safari 5.1.3, but it won't let me sign-in on my ID '[email protected]' and my password.I get the following message :
'This Apple ID has been locked for security reasons. Visit iForgot to reset your account (https://iforgot.apple.com). Forgot your Apple ID?'
But I just reset it with the Express guy??
The other thing is I keep getting 'security certificates' popping up as well every time I attempt to login into 'Apple Discussions' or click to another webpage for a different site. Even when I click on legitimate(I hope) certificate to always trust, I find I have to repeat the step again
even with iTunes when I go to sign in I get the following:
iTunes can't verify the identity of the server "buy.itunes.apple.com"
The certificate for this server is invalid. You might be connecting to a server that is pretending to be "buy.itunes.apple.com" , which could put your confidential information at risk. Would like to connect to the server anyway?
so... wishing I didn't upgrade now
I had gone back to the apple support by email and they said I needed to reset my password again.
which have done and still no change. Twice now over the last two days in changing password.
When I use 'Firefox 10.0.2' I can login to iCloud & Apple Support Community & and don't get the pop up verify security cert's
I hope I have given 'enough' details, any help would greatly appreciated
My Hardware specs:
iMac 7,1
2.4Ghz Intel Core 2 Duo
4 GB Memory
Thanks
Dave

I am having the same problem. It was working fine until yesterday.

Can't login to Mac App store on mac mini. Is it because my ethernet port is fried?

Hi
like many others, I am unable to log in to the mac app store on my mac mini. I get the error message saying "An unknown error has occured". I believe the ethernet port is damaged after an electrical storm, but I can still get online wirelessly. I've read on these forums that the app store verifys the account using the ethernet port. Can anybody confirm if this is the case, is there a workaround that anyone knows of?
I can log into the App store on my laptop fine, just not the mac mini.
Thanks in advance
Paul

This is happening on 2 of my machines. One is OSX Lion, the other OSX Mountain Lion. My personal rig works just fine - all on the same network, all with the same basic configuration. All can log in and out of iTunes, but the two servers can't login via Appstore. My rig and one of the servers even use the same Ethernet driver, so it's not that.
I would seriously doubt your Ethernet card would be working at all if it was indeed damaged by the lightning. The transducers are relatively sensitive, and it would either fry or not. You won't get "intermittent" operation as you have described. Here is a list of all the things I've tried (based on a number of forum suggestions), none of which has worked:
1) Sign out of itunes, sign back in, try to sign in to AppStore.
2) Re-enter information in your account info and save it again (knew that wasn't it but tried anyway).
3) Ran AppStore as root.
4) Using EFIStudio, I got the hex string ID of my ethernet card and specifically reference "device-properties" in the boot.plist. Others have said this works, so you might give it a try -
http://legacy.tonymacx86.com/viewtopic.php?f=169&t=28477
5) Deleted all other ethernet devices to avoid "confusion" of the return.
6) Verified I can get HTTPS returned from NAT device.
7) Used Wireshark to get a packet capture of it working on mine and not working on the other. On the one that doesn't work, all I get is a couple of SYNs to the appstore and then nothing. It was along these lines that I was hoping the "device-properties" would work.
I just thought of something though. If I don't see that ACK at all, it might be sending the packets somewhere else. hmmm. I'm going to hard-code in all HTTPS to be routed to that box and try it just for S&G.
Good luck!

Can not login to the app store

Hi all,
at the moment i have the problem that i can`t login into the mac app store. I want to update from 10.6.8 to 10.9 maverick. But if i enter my Apple ID, i got the message that the app store is not available and my request could not complete.
Any informations about that?
bye
Sue

I would delete the app store (drag it to the Trash.) And download and install this update combo over your current installation of 10.6.8.
OS X Snow Leopard 10.6.8 v1.1 update combo
http://support.apple.com/kb/DL1399

I can't log into the app store

For some reason, my iPhone 5C won't log into the App Store. I am currently running 8.3. I scroll to the bottom of the App Store to sign in, type my information in, then click sign in. The App store will go back to how it was; unchanged. It still says Sign In at the bottom. How do I fix this?

Good day Goose253501,
It sounds as though your iPhone is having some difficulty accessing the App Store servers when attempting to sign in. I would suggest that you troubleshoot using the steps in this article -
Can't connect to the iTunes Store - Apple Support
Thanks for using Apple Support Communities.
Safe computing,
Brett L

How can i ge into the app store without using a credit card?

How do i get into the app store without using a credit card?

Unless you can find an item in the store that costs the same as your balance then you will need to contact iTunes Support and ask them if they can remove the balance : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I can't sign into iTunes & App Store on my iPhone 4! Help me Please!

So i just created an apple ID account and when i go to settings > iTunes & App Stores, i log in and it says " This Apple ID has not yet been used in the iTunes Store. " What do i do?

Hi izzy212,
Welcome to the Support Communities!
Sorry to hear you are having some initial issues getting started with the Mac App Store with your new computer. Let's try a few things:
1) Confirm you are able to access and edit your Apple ID at Apple - My Apple ID
2) Close all open applications and restart your computer.
3) Open the iTunes application and review / update your account. From the menu bar, choose the Store > View Account command
4) Click on the App Store icon on your dock and download a free app
Apple - Support - iTunes - Account & Billing
http://www.apple.com/support/itunes/account/
Here are some additional resources that may help you get started:
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Apple - Support - Videos
http://support.apple.com/videos/#itunes
I hope this information helps ....
Have a great day!
- Judy

Although I am new to mac, I am not new to computers and purchasing online. I can't sign into the App store after installing Lion. I have had to change my password 4 times in 2 days . I am so sick of this. I am trying to buy a tutorial for Lion.

I recently downloaded Lion and since have had nothing but problems with my new i-Mac. My problem with the App store is only one issue. Has anyone out there had any trouble with their components after installing Lion 10.7??????? After several hours on the phone with a tech my situation isn't any better. I think the tech is sick of talking with me. He was supposed to call me today and the phone never rang. He told me he was working on something to repair my problems and needed to talk with engineers. How long could that take???? If it wouldn't hurt the person who gifted me this i-Mac, I would give it back.

your itunes accoutn have nothing to d with your computer
you can go to any computer with internet access in the world and
login into your itunes account if you have the appleID and password
the itunes account is placed on apples itunes servers

I can not enter into the app store

HI
I can not Login the app store from my iPhone Because of my address.
I tried to change my address to my original Country
but their is this massage "you have a store credit balance; you must spend your balance before you can change store".
so i bought two applications for my mac to spend my balance but still their is .43 $ which is i can't spend it to settle my balance.
now I Transferor my .43 $ to change my address to my original address so i can Login the app store and update all apps also purchases another app as well as I was able to.
Sincerely
ALI JAAFAR

You shouls be seeing this (tap to enlarge image)

I can't login into iphone 6 app store

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