I can`t login using the password i created

I bought my kids a touchsmart 520 for Christmas with windows 7 installed, which was installed by my son and he was on youtube that day.  Next day he tried to logon and the message that the password is not recognized I tried to reset and it asks me to insert a floppy disc or flash drive which I don`t have and I can`t find were the floppy disc goes, I tried a blank dvd disc and nothing happens.  I have tried re-entering the password  in lower case, upper case, and with and without spaces, with keyboard and on screen and nothing , if i can`t find out how to get into the machine to create a new password I`ll have to take it back to the store 
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Since it is brand new and you have no files saved, you could just do a reinstall of the Operating System by tapping away at the F11 key after powering on, as soon as the HP logo screen appears.That will set it back to Factory.
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