I can't loging using apple ID "An unknown error has occurred"

i can't log using apple ID "An unknown error has occurred"

good morning, you may want to try the server status page.
As per the Apple iCloud status page, they are having issues. Do not make changes at your end.
https://www.apple.com/support/systemstatus/

Similar Messages

Can't oped my apple id (An unknown error has occurred.) Helpe me...????

Hello ,
I can't oped my apple id (An unknown error has occurred.) Hele me...????

Hello Zahidrehman,
Welcome to the Apple Support Communities!
I understand that you are having an issue accessing your Apple ID. From the date and time of your post it sounds like you may have been affected by an issue that affected some Apple Services. In the attached link, you can scroll back, under Detailed Timeline, to that date and see the affected services and duration of issue. If you are still experiencing this problem, please let me know.
Apple - Support - System Status
Have a great day,
Joe

Corrupted/Locked out apple ID "An Unknown Error has occurred" logging into support?

I was forced to use a different apple id to log into this support community because all attempts from different devices and browsers using another ID have ended up at the password prompt with "An unknown error has occurred" at the community login screen. The ID can still be "manged" and appears to be able to make purchases from the iTunes Store over the internet. A phone incident case number 388249960 was opened and I spent over an hour on the phone with this problem. The ID in question was set up more than two years ago to help with my wife's iPad 1 which we paid 800 plus for,,, all the storage and bells and whistles. Recently she started using the iTunes store to purchase and download television series and we got in trouble because her directories were filling the c:drive on a Vista Business computer she normally uses. Before starting to deal with the problem of storage, I tried to make sure everything was up to date and downloaded/installed the latest iTunes 11.0,1,, to her machine. I already had it on another machine running Windows 7 and two older Windows XP machines. All of them were "tested" for home networking to our Apple TV so that I could go to the TV and find a computer which could be used as a source for streaming music, videos, etc., etc. all based on her ID. As of this writing, I believe all of that functionality still exists, but, when I navigate to support and try to log in using her ID and password, I get re-prompted for the password and then "Locked Out" when "An Unknown Error Has Occurred" pops up above the login via the web site.
I am writing this after much agony and travial via an obsolete instance of Windows Explorer running on Windows XP Home Premium on an old portable using a newly created Apple ID which does not appear to have the same problems logging into the support community. Can anyone out there help me?
I have gone to war with Comcast's "free" security enhancement software "Constant Guard" believing that it might be the source. This machine had it installed at one time and has had it completely removed, but... it still experiences the error when my wife's ID is used.
The issue may be related to the recently added requirement for secuity questions and recovery email addresses which I tried to address for her ID and inadvertently ran into conflict/problem with using certain other email addresses with her ID. Perhaps something is corrupted in the database for her ID, or related to problems with support for esoteric things like Microsoft's .NET enhancements which I have long been using on my computers, or possibly Constant Guard "started" the problem because it was probably running when account security data was being updated via the Apple web site? I tried to get information about what I thought was the "recovery email address" associated with her account and was told by Apple Web sites that it was "in use" as an apple ID and could not be used as her recovery address. When I called trying to confirm that this ID was "mine" I was able to provide one of two security clearance pieces of data, but not enough information to get the support person to straighten things out for me. I ended up creating "yet another" ID just to get clear of the mess.
I made a suggestion to one of the folks I spoke with that an improvement to the functionality of apple ID's would be to support "consolidation" of accounts so that if several different Apple devices had been registered with different ID's and they all belonged to the same user(s) that a "common ID" could be created.
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Message was edited by: [email protected]

[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here.

Can not conect to itunes store "An unknown error has occurred(-3248)"

I haven't been able to connect to itunes for about a week now and none of the other posts have this error (-3248) in them. I have no clue what to do. I made sure that my firewall was not blocking it and i flushed my dns, but none of them worked. Can anyone help me?
Message was edited by: joyfuljosh

Hear is the info, hope you can help me.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Inspiron 1520
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes Serial Number 06E76C528ABF0D44
Current user is an administrator.
The current local date and time is 2009-01-02 00:07:18.
iTunes is not running in safe mode.
Video Display Information
NVIDIA GeForce 8400M GS
** External Plug-ins Information **
No external plug-ins installed.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {67909BA1-A47F-4216-AC92-8A2933E5FBD9}
Description: Dell Wireless 1395 WLAN Mini-Card - Packet Scheduler Miniport
IP Address: 10.0.0.2
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.1
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
Lease Obtained: Fri Jan 02 00:03:53 2009
Lease Expires: Sat Jan 03 00:03:53 2009
DNS Servers: 10.0.0.1
10.0.0.1
Adapter Name: {C8E87F9F-B257-446C-9DC2-863C5027189A}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Sat Jan 03 00:03:53 2009
Lease Expires: Sat Jan 03 00:03:53 2009
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: Yes
HTTP Proxy: 0.0.0.0:80
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
An unknown error occurred (-3248).
Connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-3248).
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-3248).
Secure connection attempt to iPhone activation server unsuccessful.
An unknown error occurred (-3248).
Last successful store access was 2008-12-29 00:33:31.
** CD/DVD Drive Tests **
LowerFilters: PxHelp20 (2.0.0.0),
UpperFilters: GEARAspiWDM (2.0.7.5),
D: SONY CDRWDVD CRX880A, Rev KD09
Drive is empty.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH8 Family USB Universal Host Controller - 2830. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2831. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2832. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2834. Device is working properly.
Intel(R) ICH8 Family USB Universal Host Controller - 2835. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 2836. Device is working properly.
Intel(R) ICH8 Family USB2 Enhanced Host Controller - 283A. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Connected Device Information:
Joshua Crizer, running firmware version 2.2
Serial Number: 1A839NQ1201
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

I want to upgrade my backup storage space to 10GB but can't. Seems every time I try to "BUY" it never goes anywhere but I notice it is asking An unknown error has occurred. How can I use my re

I want to upgrade my backup storage space to 10GB but can't.
Seems every time I try to "BUY" it never goes anywhere but I notice it is asking me for an unknown error has occurred.
How can I use my regular Apple ID to purchase the upgrade and backup storage space?
Thanks in advance.
Mohd

[email protected] wrote:
I'm reluctant to post apple ID's in a public support forum, and would prefer to deal with this by private email. or phone.
Then contact Apple directly.
This is a user to user technical support forum. No one here has access to manage Apple ID's other than their own.
There is no Apple presence here.

HT201303 An unknown error has occurred when trying to sign in , and I know I putting in the correct info, this stinks can anyone help? Because apple isn't...

An unknown error has occurred when trying to sign in , and I know I putting in the correct info, this stinks can anyone help? Because apple isn't...

urgh... just noticed my previous post said i have mountain lion... i meant that i have snow leopard. no idea why i messed that up!
anyway, i just tried reinstalling snow leopard from the usb key that came with the computer. Then, I installed software updates until it told me there were no more updates. After that, I tried the app store again, and it still is giving me the unknown error. really irked by that. may have to take it back to the apple store yet again, to see if i can figure out why the app store won't work.

Every time I use my apple id to sign in other than on apple support or iCloud i get an unknown error has occurred. either 5002 or -52.

Every time I use my apple id to sign in other than on apple support or iCloud i get an unknown error has occurred. either 5002 or -52.
I just replaced my harddrive and reinstalled the os x

specifically on icalender, itunes, and the app store

Unable to log on with apple ID - error message "an unknown error has occurred"

When I try and log on to apple website using my apple ID, I get an error message saying "an unknown error has occurred". How can I fix this?
I've changed my password several times and was able to successfully make a purchase from Itunes using new password, so I'm not sure what the problem is.

For whatever reason, I can now log in to the apps store with one of my ids. It says my other account no longer exists so I can not update pages and numbers. It will not let me rebuy these programs under the working account because my computer recognizes that I bought them before.

Error An unknown error has occurred when adding email to Apple ID

I am trying to merge two Apple ID's into one. On one I changed the primary email address to an unused email address so I can take the former primary email address and add that email adress to the second Apple ID. When I try to add the email address that used to be the primary email address of the first Apple ID to the second Apple ID (either as a change to the main email address or add a secondary email address) I get the error "An unknown error has occurred." When I go back into the first Apple ID it will add that original email address as a primary or secondary account without any issues. But I get the same error if I try and add that original email address to any other Apple ID (I even tried adding it to a third Apple ID). It would appear that an email address used as an Apple ID cannot be used with any other Apple ID account. Is that correct?

Apple’s having trouble with the Mac App Store and iTunes App Store right now. Try again later.
(123845)

TS3297 Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.

Any idea why I can't purchase stuff off either iTunes or AppStore? I am getting a message saying unknown error has occurred immediately I enter my password.

Brett,
Well done getting the wireless network secured.
You have to precede the (hex) password with a '$' in Mac OS, to tell the Internet Connect dialog box that you are keying a hex password (rather than ASCII). This is because the Mac has detected that the network is WEP protected, and leaves it to you to decide how you want to key the password.
As an alternative, in Internet Connect (or from the AirPort icon menu), you can elect to join an "Other" network. If you select your network again, it'll come up with "WEP Password" as the option of Wireless Security. You can change this to "WEP 40/128-bit hex" and then not have to precede your password with the '$'.
Alternatively, you could tell us the make and model of your wireless router and we can tell you how to set, and use an ASCII password. From your 10-character hex password, we can see that you're using 40/64-bit WEP. Non-Apple routers can be a bit fussy when using ASCII passwords with 40-bit WEP (don't worry, this is also true for Windows PC's using 40-bit WEP too), but we can talk you through it.
As a final alternative, as you have such a whizzy Mac, as long as your wireless router supports it, you could use WPA security, and never have to worry about ASCII / hex / '$', etc. Older Macs (particularly original AirPort cards - not AirPort Extreme - and OS9) were limited to 40-bit WEP.

There is a message stating itunes cannot connect to itunes store.An unknown error has occured (-3212). Make sure network is connected(which it is!) and try again. What can I do. I have been trying for days to purchase music...help! Please:)

See above. My computer is online but not itune. What can i do???
There is amsg stating itunes cannot connect to itunes store. An unknown error has occured (-3212) Please make sure the network is connected, which I've been on-line the whole time I;ve been trying to fix it . . Please help..ive been on this project for days. Thanks

Hello Buck
If you are having issues with the iTunes store, check out the article below.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Thanks for using Apple Support Communities.
Regards,
-Norm G.

Photoshop CC 2014 - The file can not be saved in path because an error has occurred

Hello,
I need again help regarding this issue. Sometimes but very often I receive an error, trying to save a PSD file, the error is: "The file can not be saved in <path> because an error has occurred". After that it is not possible to save the file in any format, using save or save in dialog. The only way to rescue the result is, to save for web as an jpeg. This error occours often using Topaz or NIK filter and until now only in PS-CC 2014. My workflow looks like this:
- Open NEF RAW file in Brdige
- Settings in ACR and give it into PS by clicking OK in ACR
- In PS doing a adjust some levels
- press SHIFT+STRG+ALT+E for a new summary layer
- Uing Topaz Adjust on the new level with 65% opacity
- press SHIFT+STRG+ALT+E for a new summary layer
- Using Topaz DeNoise on the new layer
- pres STRG+i and resize the image to 1200x797
- Using Topaz InFocus on the same layer as DeNoise
- create a vignette with brightness adjustlayer
After this workflow in nearly 90% it is not possible to save the file as PSD or something else, only to save for web as JPG. If I save the file after opening the RAW in PS and after every layer with Topaz Filter, I can save the file when I am done. Same issue occurs using NIK Filters in that way.
I tried to optimize the performance by using this guide: http://helpx.adobe.com/photoshop/kb/optimize-performance-photoshop-cs4-cs5.html doesn’t solve the issue.
I re- and installed all Adobe Products more than three times, doesn't solve the issu.
After that I ordered a new SSD drive and insall Windows 7 64bit inkl. All latest hotfixes, patches and drivers. I downloaded the newest Adobe Versions and the newest filter sets from Topaz and NIK. Doesn’t solve the issue.
This is my rig:
Gigabyte Z87X-UD4H mainboard
Intel Core i7 4770k
32GB Corsair RAM
250GB Samsung 840 Evo SSD Drive
nVidia Geforce GTX770
During my tests I took the same RAW File and created nearly 20 adjustment layers and summary layers, without using Topaz or NIK filters. No problem, I was able to save the file as PSD file.
From my point of view, actually, the error occurs only when I am using Topaz or NIK filters. Both supports doesn’t know the issue and if I search the web, I can’t find more then me. It seemed to depend on my settings, my rig or something else, perhaps a cache is overflowed or something like this. Adobe telephone support can’t help because I said I use a third party filter. But it occurs with two different manufactures…
So please guys, help me to figure out why this error occurs in my system.
Thanks in Advance and best regards,
Michael

Update: I tried several times to reproduce the error, actually it dosen't occur. I changed nothing on my system, without reboot it twice. This is what I said in my beginning times: it occurs sometimes but often. I will keep you up to date.

I can't connect with the App store. It says "An unknown error has occurred"

This just started a few days ago on my MacBook Pro. My account is working fine - I can access it on my phone. But I can't get to it on my computer.
The first sign of trouble was when I tried to use a previously purchase app. The app wouldn't open and gave me a message saying it wasn't purchased on this computer (which it was) and that I needed to enter my password. When I entered it, it said "An unknown error has occured". The first time it happened, I rebooted the machine and then the app opened and I was fine. Next day same problem. Our IT guy (not a real IT guy, I work for a small company and he is the most knowledgable about computer so he gets to do double duty) suggested making sure all software was up to date. I downloaded updates, the computer rebooted, and I was fine again. Day three comes and same problem. Rebooting didn't help. IT guy suggests upgrading to latest OS. But when I try to access the app store to get the new OS, it asks for my password, and then says "An unknown error has occurred". The computer can see my account. It has my ID right, and I have a credit balance which I just updated last night and is being properly reflected on the home page. But I can't buy anything or see details about my account. I keep getting the same pop-up.
Any idea what is happening or how to fix this?

On what OS?

I got "Invalid link" when I to reset my security questions from rescue email. Moreover when I log in into my Apple ID and click on Passwords and Security I'm thrown out with the message "An unknown error has occurred".

Here is my problem:
Need to change my email with the one that currently I'm using for rescue
Planed to change first the rescue email with a new one.
But:
I Forgot the security questions
Followed the reset security questions instructions.
Got the email on the rescue address but The link I've got on my rescue email to reset my security questions is invalid. By now the 3 hour window for the validity of the link is gone.
If I go via Apple ID, I login successfully but when I select Security I'm thrown back into Manage your Apple ID screen that displays now as well this message "An unknown error has occurred"
Tried several times, the same again and again.
On top of the long hours on the forums I spent 20 minutes over the phone with the US support on international charge, eventually I hanged up while waiting too long for the 3 rd expert but got an email later on indicating to clear my browser history and try again, which didn't work. Case number 519598448. Used my laptop with IE and my iPad, same result.

This problem now appears for me too.
When using iforgot.apple.com email-verification clicking the reset link results in the "Invalid Link" error.
The error, that caused me to do this (password failing to verify against iCloud) has vanished since though.

When trying to use App Store I get a message "could not sign in an unknown error has occurred." I reset our connection and turned off iPad. Any suggestions?

When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred, any suggestions what is wrong? I reset our Internet and turned off the iPad.

Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.

I can't loging using apple ID "An unknown error has occurred"

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