I can't make a call but can receive it

Dear Support;
one week ago suddenly I don't know why but my call was dropped. After that I can't make a call any more. I can send SMS and receive it. Also others can call me.
I put my sim cart to another Iphone and tried to make a call. I could make call by that phone. Also apple support guided me to restore my phone by ITunes and check it again. the result is negative. still I can't make any call.
My Phone is Iphone 5s.
Please support me to solve my problem.

Plastic packaging film?

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Dears
the black berry 8310 the pin ####### model # 8310 IMEI ****************** prd 15562-011
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EDIT: Removed personal information

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1. Mark Accept as Solution on the appropriate post once your issue has been resolved
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