I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

Morning Gjakleinmark,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Best of luck,
Mario

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I can't purchase / download apps because it says there's an issue with previous purchase. How can I fix this?

HHow do I fix this?

The 'problem with a previous purchase' message implies that iTunes wasn't able to collect the money for your last purchase - until that is paid you won't be able to download anything else from the store, including free items, updates to apps and redownloading past purchases.
You will have to enter payment details that are accepted by the iTunes validation, or (and if they are available in your country) redeem an iTunes gift card onto your account : Pay an unpaid balance in the iTunes Store - Apple Support

Cant buy from itunes store, message says there was a problem downloading - the network connection could not be made

recently changed my PC and successfully exported my itunes library. My problem is that when I now try to buy a song I get a message saying that there was a problem downloading (song) and that the network connection could not be made. Occasionally I get that the itunes store is temporarily unavailable and to try again later. The old PC was running Windows XP and the new one Windows Vista. I have already tried downloading a fresh version of itunes and ticked the repair option. Everything else appears to be working normally. Can anyone help please?

Still having trouble, the computer is authorized and appears normal in its function. Recently discovered that while it lists items I have purchased on another device it will not let me download to this computer and shows the same message as above. Also noticed that itunes says it is not connected to the internet which cannot be true because the list of previous purchases appears. Any help gratefully appreciated

TS3297 my app store or itunes will not let me download anything or update anything it says there is a problem with your previous purchase can some one help

it wont let me download anything or update anything it says there is a problem with my previous payment thanks

Yes, you will need to pay it. Contact iTS for more info.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT4972 I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrad

I have an iphone 4 , but it still has the ios 4 , and i want to upgrade it to a newer version , but when I try to do it via Itunes it says there's a problem with the internet (and the internet it's working fine) and it won't work ,how can i upgrade?

try rebooting your computer.

My iPod says there's a problem with my last purchase and every time I try to look at my history to clear the problem it says there no connection to ITunes

When I log into my acc it ammediatly says there's a problem with my last purchase and to go to my purchase history to clear it. When I hit continue its suppose to take me to the history but it just loads then says cannot connect

the itunes says that it knows that there isan ipod there, but it doesnt recognize it. I have reset the ipod, restarted my computer, and reinstalled itunes.
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components (Apple Mobile Device Support, Apple Application Support, etc ...) and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

I can't download the new version of iTunes. Halfway through the installation a pop up window appears saying "There is a problem with this Windows installer package. A program run as a part of the set up did not finish as expected. Contact your support pe

I can't download the new version of iTunes. Halfway through the installation a pop up window appears saying, "There is a problem with this Windows installer package. A program run as a part of a set up did not finish as expected. Contact your support personnel or package vendor.

Got exact same problem, was told to delete all old apple, quick time and bonjoir from computer then it would work. I use a programme called malware bytes and this takes everthing out of your computer right down to the roots but unfortunately I still have same problem

I downloaded itunes but when i try to install i get an error saying "There is a problem with this windows installer package. a programe required for this install could not be run" can anyone help?

I downloaded itunes but when i try to install i get an error saying "There is a problem with the windows install. A programe needed to install could not be open"
can anyone help?

Ok, Below is what worked for me somewhat.
Okay ... try downloading and saving a copy of the iTunesSetup.exe to your PC from the Apple website:
http://www.apple.com/itunes/download/
Now download a trial version of WinRAR:
http://www.rarlab.com/download.php
Open the iTunesSetup.exe with WinRAR, and try to run the standalone install of Apple Application Support from the AppleApplicationSupport.msi you find in there.
It works now BUT there are still problems. It is not allowing or recognizing my Cd/DVD player and i CANT burn. Looking still for this fix.

My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

My iphone says "theres a billing problem with a previous purchase please go to purchase history to correct the problem" but when i go to it nothing happens and is not telling me nothing Now i cant download no apps

You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671

I am trying to connect my mac and PC through my network. the pc can seen and connect with the mac, but my mac can only see the pc it can't connect. how do i fix this?

i am trying to connect my mac and PC through my network. the pc can seen and connect with the mac, but my mac can only see the pc it can't connect. how do i fix this?

FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTune (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port. Do not release button until you see picture of iTune and plug.
5. Release Home button.
ON COMPUTER
6. iTune has detected iPad in recovery mode. You must restore this iPad before it can be used with iTune.
7. Select "Restore iPad"...
Note: Data will be lost

I tried to install itunes 10.5 but recieved an error msg saying there is a problem with this windows installer package anyone got any ideas how to fix this?

i tried to install itunes 10.5 but recieved an error msg saying there is a problem with this windows installer package
i am trying to update my iphone 4 to ios 5 therefor require itunes 10.5 the installation process then rolls back and closes with no further explanation can anyone help?

There are numerous threads discussing errors with 10.5.0
can't install itunes 10.5
***Fix for iTunes 10.5 Install on Win7 64bit***

I recently upgraded from an 80 to 160GB Classic but only some of the artwork in iTunes is synching. There was no problem with the old 80Gb classic. any suggestions?

I recently upgraded from an 80 to 160GB Classic but only some of the artwork in iTunes is synching. There was no problem with the old 80Gb classic. any suggestions?

here is an interesting thing: take the iphone and set lock screen to never. Now make an email with siri--be sure to activate her with call button. get to the body and get some text in there. then just stop talking. LOCK SCREEN APPEARS!!!!!! and of course you draft is gone.
There does seem to be a work around for some--maybe all these issues. Don't use the call button--use the buttons on the phone.
Siri seems to behave properly with scenerio above---sans call button. She does not go to lock.

Getting error and cannot download itunes. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas?

getting an error downloading itunes 64bit for windows 7. says there is a problem with the windows installer package. a program required for the install to be complete could not be run. any ideas? i uninstalled it last night when it would not open.

Just in case, let's try a standalone AppleSoftwareUpdate.msi install.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe, and select "Extract to iTunesSetup". WinRAR will expand the contents of the file into a folder called "iTunesSetup".
Go into the folder and doubleclick the AppleSoftwareUpdate.msi to do a standalone ASU install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleSoftwareUpdate.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If not, what error message do you get? (Precise text, please.)

Why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."

why is itunes saying "there is a problem with this installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."

Go to START > ALL PROGRAMS > Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you can't find ASU, go to Control Panel:
XP - Add n Remove Programs
Win7/Vista - Programs n Features
Highlight ASU, click change then Repair.

My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.

My iphone 4 drop down after that it start showing apple logo i have restored it after that it shows searching on carrier signal and shows that Connect to itune... when i connect it to itune, message came that there is some problem with your iphone.Please help me out.

Hi ahsanikram!
I have an article here for you that can help you troubleshoot this issue with your iPhone:
iOS: Troubleshooting update and restore issues
http://support.apple.com/kb/ts1275
If you are still having issues after attempting the troubleshooting steps in the previous article, see the following article:
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I can't make a purchase with iTunes because it says there's a problem with the connection. How do I fix this?

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