I can't make any purchases because i have forgotten my security question answer's.
i have forgotten my security question answer's and need help.
Did you establish a rescue email per http://support.apple.com/kb/HT5312 when you setup the Apple ID? If not, contact your country site from http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
Similar Messages
-
i have forgotten my security question answers,i clickthe link to reset questions to my email address(done this about 20 times) no mail sent back by apple i want to make purchases but cannot
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to contact apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html -
i have forgotten my security question answers and my recovery emails aren't coming through. Apple won't or are unable to resolve so how do i now make purchases on the ipod touch?
Wont/Unable as in you were not able to verify information?
Basicly the only way Account Security is not able to reset your security questions is because
1 - You do not remember your password
2 - You were unable to verify any information which is required
If you do not remember your password - until your password is either remembered or reset - will not be able to reset questions via Support
If you know your password - then if you are unable to verify any information regarding your account your questions will not be reset.
I apologize - If the information above is not the case try calling back in. -
I want to download an app, but i can't because i have forgotten my security questions. Is there a way to change them without needing the old ones?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103535) -
I don't have a recovery email address and i have forgotten my security question answers which means i am unable to purchase items from my itunes account which has a considerable sum of money in it, is there anything i can do?
Click here, phone Apple, and ask for the Account Security team.
(80430) -
I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
It's not possible to me calling apple support, because I'm not in usa now.Then find whatever number that you need for wherever you are - in this support article - and seek help here.
http://support.apple.com/kb/HT5699 -
I have forgotten my security question answers. I have logged into manage your Apple ID. I have requested a email to change security question withe link provided. I never recieved a email. Any help?
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108274) -
I have forgotten my security question answers and can not access my account settings without them. What is the answer?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I am trying to purchase but am unable to complete process as I have forgotten my security question answers and don't have a rescue address? please help
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(115708) -
Please help me. I have tried for ages to purchase items.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100376) -
I can not buy music on my new MacBook Pro because I have forgotten my security questions.
I have tried going through appleid.apple.com and when I click on security it asks for the same questions, but it doesn't say "If you've forgotten the answers to these questions click here." I need help, I have 30 dollars on my account and I can not use it!
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT204088 i have forgotten my security question answers is there anyway i can retrive them
i have forgotten my secret answers to my questions is there any way i can retrive them
thanksClick here and search the article for '2 out of 3' without the quotes; in the case of forgotten answers, this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
(74859) -
What can i do if i have forgotten my security question answers?
i have forgotten the answers to my security questions and can not reset them, what can i do to download some piad apps?
Call the appropriate country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and fill out the form. -
i have got given voucher for my birthday nd it wont let me use it as i cant remember my answers to my questions. it wont emial the answers to the right email address
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.
http://support.apple.com/kb/HT5699 -
I am trying to update my billing detail on my IPAD2. However it keep on saying that the country need at least 3 characters long. But the country field is a dropdown list with Malaysia's states all with 2 characters long only! I can't make any purchase now because I can't verify the billing detail because it just doesn't work! Very frustrating now.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Maybe you are looking for
-
How can you tell if your Apple ID was hacked
I recently had someone hack into my account but I want to make sure that it was the person I think it was. How can I go about finding this out?
-
Does multiple selection possible in the lists.
HI Everyone, in the t-list can we select more than one Element IF yes than how to do this. Thanks, Kashif.
-
Please recommend lens for portraits
Hi. I am totally new to Photography. Bought Canon 600d with 18-135 lens. But it has lowest [email protected] please suggest a lens for portraits Budget ideally at close to 400$ Maximum stretched budget 600 $ only if it makes significant difference to
-
I was trying to create a sub folder in my address book & now I can't find my origional add book. The add book icon is still there, but there are no contacts in it. The best i remember i hit filter and chose business & typed in a name for what i thoug
-
For several weeks we have been having the same issue as many here, with dropped connections on an Intel based iMac. I thought I had it fixed and got several days good use out of it but alas today it seems the AirPort card is either toast or the great