I can't make copies on my C6180 printer. It says i have the wrong size paper and I don't

I am trying to make copies on my C6180 all in one printer and it says I have the wrong paper size and then spit the paper out. Paper size is correct. What is wrong.....this just started happening and nothing has changed on our computer.

Hi @cflooring,
Welcome to the HP Forums!
I understand that you cannot make copies on your HP Photosmart c6180 printer, and it is saying that you have the wrong paper size. I am happy to help you with this issue!
For further assistance, I will need to know:
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
In the meantime, please see this guide, 'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing.
Hope this helps, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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