I can't make in app purchase contact apple support

I can not make in app purchases

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • I have recently purchased an iTunes gift card to make purchases in my favorite game but for some reason I can't make in app purchases. Someone said that I have to have a credit card but I don't want one of those. Can someone help?

    I bought an iTunes gift card to purchase certain things in my favorite app. Well when I try to buy things inside the game it does not give me the option to approve the purchase and it never shows up. I have reset the app, I have deleted the app and downloaded again, I have turned my ipod off and on, I have made sure all updates are up to date and nothing has changed. I saw a similar question like mine and the answer was that you have to have a credit card linked to your iTunes account to make in app purchases and I was thinking they were right until I talked to a few friends who cancelled their credit cards and took them off of the account and can still make in app purchases so that can't be the issues. Can someone please help me this is driving me crazy I have talked to iTunes support but they weren't much support.

    Not clear what you mean by iTunes help. You can contact iTunes support by:
    Apple - Support - iTunes - Contact Us

  • Regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time.

    regarding not being able to make an in-app purchase: all it says is that i can't make In-app purchases at this time. Any suggestions? I'm new to the apple world. I just switched from an Android today.

    Contact iTunes store support for this. Go to http://www.apple.com/support/itunes/contact/ and click the blue link next to the green shopping bag. Follow the steps and send them an email explaining your issue.

  • HT4009 I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

    I can't make in app purchases on clash of clans every time I try it tells me to come here. This is really annoying! So how do I solve this problem?

    I understand it is from the App Store. That is part of iTunes. You still need to contact them for assistance, or you can try Express Lane, https://expresslane.apple.com/GetproductgroupList.action

  • How can i make in-app purchases?

    How can i make in-app purchases?

    The exact mechanism depends on the app from which you wish to purchase. Consult the documentation for the app. You'll want to make sure that In-App purchases are not turned off in Settings/General/Restrictions.
    Regards.

  • After the iOS7 update I can't make in-app purchases anymore.

    I updated my iPhone 5 and my iPad to the new iOS 7 and after that I can't seem to make in-app purchases anymore. I went through pages and pages on this subject but nothing that was already suggested here seemed to work. For example on Candy Crush saga. It was already updated after iOS7 came, and I tried to buy boosters but it just said the same thing. "Your purchase could not be completed. contact itunes Support....."
    What gives???
    PLEASE!!!!! I'm desperate. Can someone or anyone give me a reasonable explanation? Thanks

    If you haven't already done so then you can contact iTunes Support via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT2736 Can you make in-app purchases with a gift app?

    I have a friend that let me sync up and get fruit ninja and I'm going to make an in-app purchase but I want to know if you can make an app purchase with a gift app

    Ok, it was a slightly tounge-in-cheek response.
    What are the symptoms of the wi-fi problem?
    Have you reset the iPad?
    Have you proved the wi-fi works from another device?
    Have you reset the network settings on the iPad?
    Have you tried backing up and then restoring your backup?
    Have you tried restoring as a new device?
    tt2

  • HT4009 Can not make in-app purchase ! It's "Please contact itunes support to complete this transaction"

    As title, in game Heroes of Orders and Chaos !
    Plz answer me A.S.A.P

    If you haven't already done so then you can contact iTunes support via this page and ask them why the message is appearing (these are user-to-user forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Can't make In App purchase even though enabled

    I am trying to make an In App purchase on three devices - basically so I can play an MMO with my sons (Celtic Heroes).
    The purchase worked on my Ipad and my first sons ipod.
    But when I try to make the same InApp purchase on my second sons Ipad I get the message:
    "Please contact itunes support to complete this transaction"
    Who do I contact? On which device? What part of the encyclopedic itunes support section do I go to?
    (Note: In App purchases are enabled on my sons Ipad and his device is authorised to access my account).

    Apple  Support  iTunes Store  Contact Try this link out!! I was having issue also with making in-app purchases, I email Floyd ( Apple Customer Support ) and they were able to adjust my account within 4 to 5hrs ( I know this may seem a long wait by hey when all fails....patience is the virtue to success!)

  • Can't make in app purchase, getting error 0 code

    Trying to make an in app purchase, which I've done many times before, now I am unable to do so.  I've checked my account info for errors and contacted the app manufacturer and am getting no where.  Any ideas?? Getting a "purchase cannot be made error 0".
    Contact apple/app/support/ww message.

    Then contact iTunes Support as the message says
    Apple - Support - iTunes - Contact Us

  • Customer support says I can't make in-app purchases because of problems with terms and agreements. What can I do?

    I can't make any in-app purchases anymore on my IPad. Customer support says its a problem with terms and agreements and they can't help me since they don' t know what it is. I can still buy on my PC and my old iPad just not my new one. I used to be able to buy but not anymore. Can anyone help me?

    Click here and request assistance.
    (80403)

  • I can't make in app purchases

    I was going to make an in app purchase, but it tells me the purchase could not be completed. It has occured for millions of times and I have to contact the support to fix it. Does anyone know why is it happening?

    Click here and ask the iTunes Store staff for assistance.
    (105609)

  • Can't make in-app purchases even though it's turned on

    My iPad is up to date, and I just downloaded a game.
    So, I bought something in the game once, worked just fine, the second time it told me to ocntact iTunes support.
    But what for? And where? And what's going on????
    My credit card is totally fine, I can still (for example) buy songs on iTunes, and iBooks, but the in-app purchases won't work anymore, even though they're turned on.
    Matter of fact, I can't even get to my restrictions section because it's blended out. Weird.
    But it's slided on. So I have no idea how to fix this.
    Please help me, this is frustrating....

    Hi..
    Tap Settings > General > Restrictions
    Enter the passcode to disable Restrictions.
    iOS: Understanding Restrictions

  • HT2105 Keep getting "Purchase Failed! No money was removed from your account." How can I make in-app purchases?

    I have my credit card info entered properly but any in app purchases i try making will not go through.

    Well, if I wasn't confused, I am now.
    What do you mean "from Restrictions"? The Apps options within Parental Controls permit you to limit an App. There's no option to limit "in-apps" or no place that I can see it possible for "in-apps ... to be disabled".  So you can block a kid from playing a game, but you can't block the game from asking the kid to spend $99 on in game toys — what TradeNations does — and nothing that requires an approval from an adult before that $99 is spent.
    This is the control panel:
    The "Allow App Store Apps" control is a simple age restriction. And the Allowed Apps is just the apps you permit the kid to use.
    Please tell me there's another control panel I'm missing?

  • HT4009 How can we disable In-App purchase from apple Id?

    I tried but checkbox is not allow me to do this.
    Can any one explain me?
    I have to disable in-App purchase from my developer account.
    Thanks in advance.

    See >  Transfer an In-App Purchase
    From here >  iTunes Store: About In-App Purchases

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