I can't make or receive calls or text after I dialed *228, option 1

I can't make or receive calls or text after I dialed *228, option 1 as instructed by tech support. The message said "Programming successful". I am a pre-paid only customer ($50/ month unlimited) LG basic flip phone. When I try to call anyone now, I get a Verizon recorded message: "We're unable to complete your call. To speak to a customer service representative hang-up and dial *611" And *228, option 2 not helping either.

Hi squiddlydiddly!
I'm sorry you're having issues in making and receiving calls with your prepaid device. I would need to direct you to our Prepaid department for assistance.
In order to reach a Prepaid Department representative, please call 888-294-6804. When prompted, enter your prepaid phone number. Then press 4, 5, 4 and enter the pass code for your account. If you do not know the pass code, enter in four zeros. Then the system will then transfer you to a Prepaid representative.
Thank you,
ChristinaB_VZW
Follow us on Twitter @VZWSupport

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I can't make or receive calls or text after I dialed *228, option 1

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