I can't make or receive voice calls on my 5s but facetime and messaging works

I have checked all the obvious things like airplane mode and phone settings. Outgoing calls I only get silence and after a minute or so it says the call failed. When I call the phone it rings properly to the caller and then goes to voice mail, without the phone ringing.

    I know this issue is important to fix bane321. Are you connected to wifi? Try resetting your network settings by pressing Settings > General > Reset > Reset network settings > Enter the 4-digit passcode > Tap Reset network settings. I also want you to make sure you have the latest software on your device. Is there any damage to the phone? Keep us posted.
Kinquana_VZW
Follow us on Twitter @vzwsupport

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