I can't manually backup my iPhone 5 using iTunes to my Windows PC

Hi all, I can't manually backup my iPhone 5 using iTunes to my Windows PC & this iTunes error message appears: "iTunes could not backup the iPhone because a session could not be started with the iPhone".
May I know how to solve it in order to backup my iPhone like previous? Thank you!!

I tried disable already, but still can't backup. Actually this also happens to my iPad. But my iPhone 4S can be backed up using the same PC. Anyother solution? Thanks

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