I can't open a jpg directly from an outlook email attachment.

I get an error stating "Photoshop CC.exe-Entry point not found".

Photoshop doesn't do anything special or different when a file is sent from an attachment. However, when you send an attachment from Outlook to Photoshop, that file is actually downloaded to your computer in a Temp folder before it is sent to Photoshop. Often times the permissions on this folder can be such that it prevents access. Other than that, all Outlook does is simply drop the file onto the Photoshop app file. The only thing that would involve Photoshop directly is if there are some damaged files involved with its connection to the rest of the system. If this is the case a reinstall would fix it. Otherwise, check the permissions on the Outlook temp folder (or at least the JPEG file it is trying to save).

Similar Messages

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