I can't open adobe muse

send a error, please help me
a0255b42-e015-4f4a-beb2-c5b5b77aa075
tnks

Please contact our support team at: http://helpx.adobe.com/contact.html?product=muse
Cheers,
Justin Price
Community Manager

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Can't open Adobe Muse

Hi!
I installed Adobe Muse CC a couple of days ago. When I tried to open it today, a dialog box appeared with the following: it is necessary to have more account information to use adobe muse. If you wan't to continue, you have to log on" I pushed the next button, and the this came up "To continue, you must connect to the Internet. Your computer appears to be offline. An internet connection is required. Connect to the Internet and try again." Which is weird because I am connected to the internet. Pleas help me someone.

Hi Idavkolden,
Please refer the below mentioned links:
Sign in, activation, or connection errors | CC, CS6, CS5.5
https://forums.adobe.com/message/6209123
Let us know if this helps,
Regards,
Gurleen

Can't launch Adobe Muse "Application Manager is Needed" but i can't isntall it, just purchased a license for a year in adobe muse :(

Hello, always that i close and then try to open adobe muse, i got an error that says that i need the "Application Manager" to launch it, so i went to download it. After i entered in the page that it provides ( www.adobe.com/go/applicationmanager_es ) it says that if i'm an already member of creative cloud that i should follow a ling that it's there, wich redirects me to download the creative cloud app. . Ok so i download it and installed, and then it works at the first time, but when i close Adobe Muse the error happens again, so i went directly to download the application manager, but when i'm installing it another error pops up and says that it can't be installed, that i should download Adobe Support Advisor ... ... ok so i went to download it, but i just went to find out that the application has been discontinued ... i had this problem since i installed Adobe Muse, so, i just uninstalled Creative Cloud and then re-install it (took me around 30 mins. or so) ... but i don't want to do that everytime i need to use adobe muse, those errors shouldn't happen i was so excited because i got adobe muse ... here are some screens
My laptop details:
Thanks guys, i really hope someone can help me, i'm just a biggener and i love this Adobe Muse

Hello, i tried them but didn't work.
The solution 1 never worked at the star
The solution 2 got a 0 when checking wth the command fsutil behavior query disable8dot3
I installed creative cloud again and it worked, but when i close muse everything starts to happen again ... the only solution for now is that i have to uninstall creative cloud and then re install it, or it wont let me use adobe muse. I downloaded an old version but, can't work with newest proyects so, it's not useful at all because i can't continue the projects in the updated one

Good morning, I have the following problem. I can not start Adobe Muse on my computer because I get a box Assertion Failed in file "... \ src \ ape \ DOMFontProvider.cpp" at line 482: numFontadded = = 1 Doregisterfont fail to add font. Check museapp \ he

Good morning, I have the following problem. I can not start Adobe Muse on my computer because I get a box Assertion Failed in file "... \ src \ ape \ DOMFontProvider.cpp" at line 482: numFontadded = = 1
Doregisterfont fail to add font. Check museapp \ hello \ resources for missing files

Are you still facing the same issue ? if yes then please post the screenshot of exact error and few details such as if you are getting this error while opening a specific file or on double click on Muse itself ?
Thanks,
Sanjit

I've some problem to open Adobe Muse.

This is the errore appears when I open Adobe Muse
"Adobe Muse CC ha rilevato un errore e verrà chiuso. Segnalate al team Adobe Muse CC le ultime operazioni che avete eseguito prima del verificarsi dell'errore. Assertion failed in file "/Users/erato/Desktop/workspace/Build_Blob_Mac/dvaapp/Muse/project/mac/../../src/MuseIMSC onnector.cpp" at line 856: fUserEmailId==dvacore::utility::UTF8to16(emailID) user id mismatch"
Can someone help me?
Thanks
Ale

Hello,
please do the following steps and you will be all set.
1. Sign out from Muse By going to Help > Sign out. (if you see the option to do that)
2. Sign out from Creative Cloud Application. (Steps are mentioned in the link Sign out, Sign in | Creative Cloud Desktop app), then Quit Creative Cloud Application.
3. Rename the "OOBE" folder to "OOBEold"
MAC : (This folder can be found at Finder > Go > Go to Folder> Type ~/library/application support/Adobe > Hit return)
Widows : ( This folder can be found at C:\Users\<username>\AppData\Local\Adobe )
4. Relaunch Muse, Sign in with your Adobe ID.
Please let me know if the steps above do not work or if you have any confusion.
Regards
Vivek

I can not open adobe files. mainly ones that end in doc. I purchased the 19.99 to convert .doc files

I can not open adobe files that end in .doc. I purchased the 19.99 to convert doc to pdf and I still cant open. I get an error reading.

Hi,
Which Adobe Service did you purchased?
If you have purchased CreatePDF please visit: https://createpdf.acrobat.com/SignIn.html
Sign in with your Adobe ID and password, and then convert your word doc into PDF.
Please let me know if that works.
If you have Adobe Reader, you cannot convert .doc file to .PDF by drag and drop.
~ Aditya

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display?

How can I open Adobe Bridge CS6 in high resolution on my MacBook Pro Retina display? When I click Get Info, the "Open in Low Resolution" box is marked and locked. How can I unmark this box? I currently run 10.9.1. I can open Adobe Photoshop CS6 in high resolution without any problem. Any advice would be much appreciated. Thanks.

There is no such thing. In CS6 only PS itself is Retina compatible. You would have to use CC for full Retina support.
Mylenium

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I own Adobe Acrobat 9 Professional. This software can be installed on two computers.
The hard drive in one of my two computers died. Fortunately, I've been doing full-image back-ups (which include the operating system) to an external hard drive. I copied the most recent image (a few hours old) onto the new hard drive.
I can't open Adobe Acrobat 9 Professional from new hard drive. It's telling me that I already have installed it twice and that I'm requesting a third installation which isn't permitted.
How do I get a usable copy Adobe Acrobat 9 Professional on the new hard drive?
Do I perform a Windows Control Panel "Delete" on the program and re-install it from scratch?
Or, is there another procedure?
OR, am I SOL?
Thank you,
Julie

You don't mention the backup software you use, but it would SEEM that it is missing the "hidden" registration files on your hard drive
I use multiple boot drives, via drive swap hardware, making and restoring backups each time I test new software... really easy to go back to "before install" by swapping a drive or restoring a backup... described at http://www.pacifier.com/~jtsmith/ADOBE.HTM
The backup software I use is at http://www.terabyteunlimited.com/image-for-linux.htm - the program includes a "makedisk" routine to make a bootable CD, so the software runs on Linux, completely outside Windoze, and goes direct to the hardware controller, not through the Windoze drivers
This creates a COMPLETE image to an external USB hard drive, and the restore works with all registration information intact

How can I open Adobe Air on my MacBook Pro?

How can I open Adobe Air on my MacBook Pro? I get the installer, and an image appears in the Applications folder, but it won't open.

When I download the file I linked I get a disc image (.dmg) file: Air3-5_mac.dmg. Double-clicking mounts the disc image and opens a window with the installer:
Double-clicking on the installer opens:

I can not open adobe air 3.9 (says all ready installed

I can not open adobe air 3.9 (says program all ready installed)

Hi,
Wrong forum. Air's forum is just down the hall at:
http://forums.adobe.com/community/air
Be well...

Can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help

can't open adobe premiere element 11 on my MacBook Pro? which I buy it from App Store? plz help
its says that its currently not availabe
I have so many work counting on this programme plz help

Thank you for your replay
It was working on my Mac before installing the new update of Mac software. then its corrupted
from where I can ask for refund? as I bought from App Store ?
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Cannot open .pdfs via Outlook or Adobe Reader, can't open Adobe Reader, can't uninstall it!

We have a new office desktop that will not open .pdfs or open Adobe Reader. The version on the computer is 9.5.2. When I try to install updates or install Adobe XI, the installation process stops before completion because it says Adobe 9.5 is currently being open. But we can't open Adobe 9.5, and task manager does not even show the program as being open.
I have tried uninstalling the program, but have been unable for the same reason.

You can try using this tool to remove all traces of previous version(s) of Reader:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you may download the offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

Can't open Adobe Reader XI

I am unable to open Adobe Reader XI on my new PC with Windows 8. Everytime I open a file, it just hangs and says (Not Responding) and I am forced to close the file. I have even uninstalled and reinstalled the program, but the problem persists. When I open the folder, if I choose preview, the file shows up fully, but would not open the file in a proper way. It also works in Adobe Reader when I open a file on the internet that is saved in pdf format by the provider (like a company's annual report) and am able to switch to the Reader. The only time it fails to respond is when I try to open a file directly, either by doble-clicking on the file or by File-Open comman in Adobe.

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Can't open Adobe Reader XI and reinstalled can't help.

A user Win7 PC (Windows 7 Pro. x64) can't open Adobe Reader XI after turned off computer directly during windows udpate (Not finish update)
The opened error message is:
===============================================================
c:\Program Files (x86\Adobe\Reader 11.0\Reader\AcroRD32.exe
支援映像類型所需的子系統不存在
(translate to english from google: Subsystems required to support the type of image does not exist)
===============================================================
Have tried.
1. Uninstalled and reinstalled Adobe Reader XI. Still have same open error when opened program.
2. Used Adobe Reader Cleanup tools to clean up installed file and reinstalled Adobe Reader XI. Still have the same open error.
3. Uninstalled and installed Adobe Reader 9. It can work normally.
Now I let the user to use Adobe Reader 9 but need to solve for him. As some pdf files are needed by newer Adobe Reader version.
Please help to fix. Many thanks.

I have a similar problem - just posted this today, 5th July 2014. I get a message that says windows cannot find c:\programme files(x86)\Adobe\Reader 11.0\Reader\AcroRd 32.exe. Tried several uninstall/reinstalls with special programmes to check that uninstall was complete. Oddly, a download trial of the full programme Adobe Pro works OK ! If an expert out there can sort this it would be much appreciated.

I can't open adobe after effects CS6 11.0.2 in OS Yosemite

I've just updated OS Yosemite and then I can't open adobe after effects cs6.
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http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5696&fileID=5715
Go to this website and download the latest After Effects CS6 (11.0.4)

I can't open adobe muse

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