I can't open any of my adobe products except adobe reader.

All of the adobe programs have been installed in my laptop and have been activated. The same pop up would come up stating that it is configuration error "Error: 213:19", asking me to restart my laptop which did not seem to work. Is there any way in which I can solve this problem?

Error 213:19 | Problem has occurred with the licensing of this product

Similar Messages

  • Recently I can not open any app. in my Ipad except original ones. How can I fix this problem?

    Recently I can not open any app. in my Ipad except original ones. How can I fix this problem?

    You do NOT need to restore your iPad.
    I believe that the problem is that there is a disconnect with your iTunes account and your iPad. What you are experiencing is a somewhat common issue after you sync your iPad, update your device - it could be a number of reasons that are causing it. the recommended fix is to download another app in order to "reconnect" your ID and iTunes account to the iPad.
    You can read more about it here. You will need a WiFi internet connection in order to fix it - or you have to be able to sync with your own iTunes library.
    iOS: Troubleshooting applications purchased from the App Store
    But this is what it says in the article.
    3. Install another app from the App Store
    If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install a free (or paid) app that isn't already installed on your device to reset this information. You could also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.
    Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.

  • Since up grading to Adobe Reader X when I try to open any program Adobe tries to open it, therefore I can not open any programs now on my computer. I need help very quickly.

    I can not open any programs now that I have upgraded to Reader X. It has made Adobe the default progam to open all programs.

    Hi Kate,
    Please refer to this KB doc. for the solution Application, file icons change to Acrobat/Reader icon
    Let me know if the issue persist.
    Regards,
    Aadesh

  • I can't open any pdf with Adobe Reader XI, neither online or offline - OS X

    Since I've upgraded to Acrobat Reader XI I'm not able to open any pdf file.
    I can't open any .PDF already existing in my Mac and also can't open anything online throughout browser (I use Safari and Chrome)
    I've already uninstalled and reinstalled Adobe Reader over and over again and it has no improving.
    I've tried to install an older version and still doesn't work.
    All my problems started with the upgrade to Adobe Reader XI.
    As you can imagine I really need to be able to open pdf through browser, that's my biggest concern.
    I'll attach the error message that appears on the screen.

    Hi a.vouga,
    Are you still facing this issue.
    If yes, i would suggest you may create a new user profile and install Reader again and check.
    Regards,
    Ajlan Huda.

  • I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?

    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Is this an Adobe issue, Microsoft issue, or security issue? 

    Thank you!  That seemed to do the trick.  Don't think I'd ever have figured that one out!!
           From: pwillener <[email protected]>
    To: Sharon Atkins <[email protected]>
    Sent: Monday, February 16, 2015 9:47 PM
    Subject:  I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    I can't open any pdf documents with Adobe Reader XI...get an error that "Adobe has stopped working" then it closes.  Any suggestions?
    created by pwillener in Adobe Reader - View the full discussionSince you mention Microsoft, I assume that you are on Windows. Can you open Reader by itself?  If so, try disabling Protected Mode Edit . If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7201334#7201334 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7201334#7201334 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Protected mode message comes up and when I try to open files it says it encountered an error and to check online.. i can not open any files now

    Within the past week I have been getting messages when trying to open pdf files " that its in protected mode and can not open"
    I deleted adobe and reinstalled directly from Adobe.com and now I can not open any file with a message it has encountered an error
    and will check online for solution. Please assist as no files will open now
    This is details of error
    Problem Event Name:    APPCRASH
      Application Name:    AcroRd32.exe
      Application Version:    11.0.10.32
      Application Timestamp:    547e9779
      Fault Module Name:    StackHash_147f
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Code:    c000041d
      Exception Offset:    77a011f1
      OS Version:    6.1.7601.2.1.0.256.48
      Locale ID:    1033
      Additional Information 1:    147f
      Additional Information 2:    147ff66574b08dc93180d912e60eb897
      Additional Information 3:    c48b
      Additional Information 4:    c48be403c52ec6c06778481aaa8948d8
    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    Can you open Adobe Reader by itself?  If so, try to disable Protected Mode [Edit | Preferenes | Security (Enhanced)].

  • Have used cloud with CS5.5. Not longer have cloud can not open any of my creative CS5.5 folders. Why? and how do I fix it?

    As a student enrolled and used the Cloud. already had CS5.5 Creative suite installed on computer. Now that I'm no longer a student and No Longer have Cloud I can not open any of my folders with work in them. It wants me to up dated my subscription. I cant afford it right now.
    I want to use the programs I have already paid for. . Creative Suite CS 5.5.
    Why can't I open those folders/work and how do I fix it.

    if you don't have cs5.5 installed, you can download and install it.
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days?

    I ordered the full creative cloud on sunday and received an order number but still can't open any of the programs. When i check the status of my order online, it says it can't find it. Is this normal after 3 days? I tried asking in a chat window instead of the forum but no one answered and after about ten minutes my screen restarted and closed the chat window down. It seems a little frustrating not knowing what happened to my order and not being able to contact anyone. Is all this usual with Adobe or are they just having technical problems this week?

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Can't open ANY pdf files. Updated to 10.1.8--still "Access Denied."

    Hello everyone,
    I am currently unable to open any PDF files.
    I recently did a clean re-install of Windows 7 (restored my Toshiba Satellite to out-of-the-box state).
    After that, I restored all of my personal files from an external HD.
    Now, every time I try to open a PDF, Adobe Reader gives me the following message:
    "There was an error opening the file. Access denied."
    The only solution I've been able to find online has been this:
    Edit > Preferences > General> Clear "Enable Protected Mode at Startup"
    Also,
    Edit > Preferences > Security (Enhanced)> Clear "Enable Enhanced Security"
    Neither of these has fixed my problem.
    I also updated to the lastest version--10.1.8--with no success.
    I also re-downloaded and installed PDF Creator and its companion, PDF Architect. Curiously enough, I can't open any PDF in that program either. I'm not sure if there is some global setting I'm missing or something.
    Access to these files is critical to my work, so any help is appreciated!
    Thanks,
    Lauren

    I updated from within the Adobe Reader X program (Help > Check for Updates) and it tells me: No updates available. Installed: Adober Reader X (10.1.8) MUI
    Is 11.0.5 something I would have to access another way?
    Also, I'm still not sure if that would fix my problem. It seems most people with the "Access Denied" error had it fixed with the very first 10.1 update, and I have 10.1.8, so I'm not sure what's causing mine.

  • CAN NOT OPEN ANY FILE

    CAN NOT OPEN ANY FILE. USE W8 & ADOBE PHOTOSHOP CC 64B

    Welcome to the forum.
    Can you please provide us with more info, with which to work? This FAQ Entry will tell you what would be useful: http://forums.adobe.com/thread/1042147?tstart=0
    Good luck,
    Hunt

  • Can not open any files with Illustrator CC on windows 8.1

    I can not open any files in Illustrator CC. It comes with an error message and shuts down. I run with the Danish version and windows 8.1. - help?!!

    I just get this:
    "Adobe Illustrator CC has stopped working - One problem was the fault of the program ceased to function properly. Windows close the program and notify you if a solution is found"
    not useful..

  • Can't open pdf attachment on Palm TX with Adobe For Palm download

    I downloaded Adobe for Palm OS (v. 3.0) to open email pdf attachments, but am getting error message: Attachment (not supported in this version) winmail.dat
    So can not open any pdf attachments.
    Tried getting mail via VersaMail and via m.comcast.net - same problem.
    Using Vista, Palm TX
    Thanks
    Post relates to: Palm TX

    Adobe for Palm is an ancient program that cannot read raw .pdf files.  It only works with a desktop component that converts pdf files that the old adobe program can read on a Palm.
    Look at the free "PalmPDF" at freewarepalm.com.  It can read pdf files by itself.
    (I'd also suggest you delete Adobe from your Palm as it's caused a lot of problems for many users)
    WyreNut
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

  • Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

    Hello, I have transferred my Acrobat XI Pro from old MAC to the new one. After the transfer can not open any PDF file. Any idea how to solve this?

    Hey ilyaz20360341,
    Could you please specify how exactly did you transfer Acrobat from one MAC to other.
    You might need to deactivate the software from your old machine and then activate it on the new one with the same serial number (for Acrobat license) or Adobe credentials (for Acrobat subscription).
    If you have done the same way, then let me know if you are able to open Acrobat itself.
    Do you get any specific error message while opening a PDF?
    Hope to get your response.
    Regards,
    Anubha

  • Just upgraded to Lion, can't open any pdf file downloaded from internet that was fine with Leopard. How can I overcome this obstacle ?

    Just upgraded to Lion, can't open any pdf file downloaded from the internet that was fine with Leopard before. I just got a black screen when I clicked on a pdf icon on a given internet site, and same happened with several sites that I visited. How can I overcome this obstacle ?

    Try two things with Safari not running:
    1) Launch Adobe Reader, open its preferences, select the Internet category, and check the values under "Display PDF in browser using".  If it's checked, try unchecking it.
    2) Look in /Library/Internet Plug-Ins (at the top-level of your boot volume) for something names AdobePDFViewer.plugin.  If you see such a file, try moving it to a folder named "Disabled Plug-Ins" (if such a folder exists) or onto the Desktop.
    Then see how things work.

  • Premier Element 8 can't open any project on Windows 7

    Once again my Premier Element 8 can't open any project on Windows  7 (64-bit).  This  is same problem that happened to me 6 months ago.  I reported it to the online  Adobe support, but got no help.  Eventually I worked around it on my  own.  Now the problem is back and I can not open any project, even after  rebooting.  The behavour that I see is that I can open a new or old  project, but the Premier window shows-up as having zero size.  The bug  has something to do with the Premier program thinking that the window  size should be zero.  The program shows-up in the active task list, and  the Alt-Tab key shows Premier window has only a window title bar (where  as other active programs show-up as a thumbnail image of their window  contents), and the system taskbar also shows the Premier program as active but only as a window title bar (see attached image below)
    When  I reported to the online Adobe support forum 6 months ago that I had worked around  the problem, the answer was something like "good that you fix it", BUT Adobe  did not seem to be interested in understanding and fixing the problem.  They just seem relieved when customers can figure-out work-around on  their own.  I see that another peron just reported this same problem on the Adobe forums, and got the same treatment.  He also found a work-around, and the support person replied when "that's nice".  This really bites me where it hurts.  I'm burning  non-productive hours because of their bugs, and they don't care enough  about the bugs to get engineering to fix them.  It's things like this  that make me look for another software vendor.
    But today I really do need to work on my video project.  If there is a document work-around for the "Premier show a zero-sized window" bug, PLEASE let me know about it.
    Thanks in advance for any help you can provide,
    -- Ole Pa

    Hi Steve,
    Thanks for looking at this on Saturday, and for your question.  What I mean by a "zero sized window" is that Premier's window has been created and the program is running, but when I give Premier focus nothing is shown on the screen.  I know the program is running because I can see it on the Windows taskbar, in the Alt-Tab list, and in the task manager's list of running programs.  When I use the Windows taskbar to alternately show and hide the window, it behaves normally, except when I show it nothing shows on the screen.  Also, when Premier starts up, I do see it loading the project, but when the project loads the window disappears. Premier has this annoying design of starting with its window maximized, and then automatically resizing the window to what it thinks is the size that I want.  When the bug is active, the size seems to be zero, or minimized, or off the screen, or who knows what.  Just not anything that I can see.  The little thumbnail that Windows 7 shows of running programs on the taskbar makes be think the window has been resized so that it is zero pixels wide and zero pixels high.
    In my earlier report of this bug, I described it as "minimizing to the taskbar" because that is what it appeared to doing at that time.  Here is a link to my earlier report:
       http://forums.adobe.com/thread/704857
    That thread has screen snapshots that show the visual atrifacts of the bug on Windows 7.  I experienced the same bug again this morning.  The workaround that I had done last year did not work this morning.  Here is what I did to recover this time:
    Uninstalled Premier Elements 8.  Deleted my personal setting, and also "smart sound".
    Rebooted my PC.
    Installed Premier Element 8 from the CD.
    Rebooted my PC
    Things were still not quite right.  In fact the bug appeared to still be there, but all of a sudden it started showing me the window after the project was loaded.  Sigh.  I will never launch that little startup program again (the one behind the desktop icon), and only open ".prel" files directly.  Not sure if that will help or not, but at least it takes one variable out of the startup procedure.
    I wish that I could tell you how to reproduce the bug, but in fact I do not know what I do to provoke it.  My PC is
    - Dell XPS9000 (Intel i7, 3.33GHz, 12GB ram, 4.5 TB disk)
    - Windows 7 Ultimate
    - Two 24 inch LCD displays
    - Runs several Adobe programs (like PS, LR, Acrobat).
    Don't get me wrong:  I love Adobe software.  You are the best in the graphic arts industry.  That's why I buy and run your stuff.  But when I have a deadline hanging over my head, and I have to spend 1/2 day getting the software to just come up, I get crazy and want to herd feed animals for a living!  Maybe I'll have to do that if the economy does not improve in 2011...
    Thanks, Ole Pa

Maybe you are looking for