I can't open canon .CR2 files in Adope camera raw in CS3

When i want to open my .CR2 file from my Canon camera 40D into bridge or photoshop CS3 it does not open it and it can't recognize the file in some way. My computer is working with windows vista. I really need help as i dont know why it is not doing it. Thanks

Bruce Pollock wrote:
Distilling the Tech Note down, essentially you can't open .CR2 files in CS3. I think CS4 is the first version that has .CR2 compatibility. One option that doesn't involve upgrading to CS4 is to download the free Adobe DNG converter and convert your .CR2 files to .dng. Then you can open them in CS3.
No, that isn't right. The Canon 40D was supported in at least the last version of Camera Raw for CS3. There are a few things you need to verify.
1. In Photoshop, go to Help/About Plug-Ins and click on Camera Raw in the list. It will tell you what version you have installed. You should have Camera Raw 4.6 listed, and it should only be listed once. If there are additional listings then you have a problem. Camera Raw will now work.
2. Get the download instructions from the Adobe download website and make sure Camera Raw is installed in the right folder. It must be that specific folder, and there can be no other versions of Camera Raw in the Adobe file structure.
3. Are you able to see your raw images in Bridge? If not, then there is something wrong with your installation.
Check these things out and make sure everything is set up properly. Then maybe we can help you further.

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Can anyone help?
Message title was edited by: Brett N

Now then ssprengel
I think we are getting somewhere.
I have not had a chance to look at the other logs you suggest yet. But...........
I made sure the old Camera Raw.8bi file was remnamed with a totally fictitious extension so that the new file from the linkk you sent could not be mistaken..........but no joy.
I then copied the Camera Raw.8bi file from the Elements 8 equivalent folder, this is onlly circaa 11Mb instead of circa 20Mb, and..........
..........whoa and behold ............ I can read all my .CR2 files through PSE11 and also PSE* still works!
You are a star!
I don't know what other functionality is missing. Maybe there is some. I shall have to investigate.
Maybe the latest plugin only works on x64 systems?
So next steps are for me to a) review the other logs you suggest, b) try downloading the equivalent files from PSE9 and PSE10 and see if they work, c) ask Adobe why this has happened.
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Hi Chris
Thanks for the reply. My reply is a bit delayed from time zones - I
live in Australia & had to go out to do some work.
My CS6 upgrade was bought from the Adobe Store Australia on May 10.
Order number is: AD003318323AU
The downloadsI got on May 10 seemed to cause the problem. I had trouble
with the Akamai option but used a second option to get CS6 in 2 files -
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When I got home a while ago I ran the Adobe download process again and
this time it worked, and file sizes and date last modified etc were
different in today's download. I deactivated the first CS6, uninstalled
it, ran Adobe Creative Suite Cleanser Tool and reinstalled from todays
downloaded files. My new CS6 is the correct & current version.
Adobe will probably have another confused customer somewhere who did
what I did at about the same time and got the beta version instead of
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When you try to open in PS what happens?
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Martha,
You have not provided any information about how you updated to ACR 4.3 or details about your setup, whether you have purged the Cache through the Tools menu in Bridge, trashed Photoshop and/or preferences, Repaired Permissions, or performed any other maintenance, nor what error message you get or what happens when you try opening your images, nor any information as to the exact version of Photoshop you are running (10.0.1?) as well as the OS (14.0.11 or 10.5.7?). You really need to post in the Camera Raw forum so that you can browse existing threads and so we can point you to relevant posts.
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how to use
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I have recently bought Photoshop Elements 12. I have uninstalled PSE 9 and installed PSE 12 on my Windows 8.1 computer. But it crashes about 80% of the times when I open Canons .CR2 (raw) files from my Canon 550D. Any suggestions, or should I return PSE 12 and reinstall PSE 9 again (which worked fine)?
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You need to make sure you have the latest version of ACR which is version 5.6. Some of the Adobe links are not what they seem and lead to earlier versions. Use the download for PSE8; it will work with PSE7.
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http://www.adobe.com/support/downloads/detail.jsp?ftpID=4626
Mac:
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Adobe Raw - Can't open my CR2 files in Raw??

I am relatively new to Photoshop and trying to open a file in Adobe Raw.
My camera is a 70D and I am definitely shooting RAW.
I go into Photoshop, File, Open and select the CR2 file I wish to open then down below I change the file format to Photoshop RAW and suddently there is nothing there.
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Photoshop RAW is not the same thing as the RAW file that comes out of your camera. Once you have the CR2 file selected, either double click it, or press the Enter key, or click on Open. Any of those actions will open the CR2 file in ACR so long as your version of Camera RAW supports the 70D
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Camera Raw plug-in | Supported cameras

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Bought a new camera, Canon 5d Mark ii. Cannot open the RAW files. Can open them from my older Canon camera. Not sure which Camera Raw comes with CS3. Not sure if I have to upgrade. If I do need to upgrade to at least CS4 that may be doable. Otherwise OR until I do, am I better off just using the Canon software for now? Advice please!!!

That camera was supported for the first time in ACR 5.2, which ran with Photoshop CS4.
If you are not planning on upgrading your Photoshop to CS4 or CS5 right away, you need to download the free, stand-alone Adobe DNG Converter version 5.7 to convert your raw Canon files to DNG raw files first. Then you will be able to open those DNGs in Camera Raw in CS3.
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I can't open my CR2 files in Photoshop CS5

I have a Canon and this silly CR2 is really confusing me! Going from an Olympus to this is a TOTALLY different ballpark.
For those of you to roll your eyes-I have looked through other discussions about this and I can't figure the problem out myself. So please help me if you will! I have checked the Camera RAW setting and I'm certain it's correct. Maybe I'm just missing something else?! Please help! I don't want to convert them all to TIFFs.....

I thought I looked at the list yesterday and it had mine listed. I have a Canon 70D.
Yes, it's listed and was first supported by Adobe Camera Raw (ACR) 8.2.
Now do the second step by seeing which version of ACR is compatible with which version of Photoshop.
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
You'll see that Photoshop CS5 is only compatible with ACR 6.0 through 6.7. In other words CS5 will never be able to open Raw files from the 70D (released July 2013) - or any other brand new camera whether Canon or Nikon.
So you need CS6 or Photoshop CC to open Raw files from the 70D. Or from any other brand new Canon or Nikon.
This is not a Canon problem. It's a CS5 is out of of date problem and would apply regardless of camera manufacturer. If cameras saved in DNG format, you could still use CS5.
DNG?! Is that similar to RAW?
Yes.
Raw files are proprietary and are specific to camera makes and models.
DNGs conform to open standards. Adobe created the DNG format to avoid the very problem you're facing now. However the camera manufacturers prefer to stick to their proprietary Raw formats thus forcing Adobe and its customers into this never ending update and upgrade cycle with Camera Raw.
See
http://photographylife.com/dng-vs-raw
http://www.adobe.com/products/photoshop/extend.displayTab2.html

I can not open a crw image in photoshop camera Raw.

When I go to open a CRW Image in CS5,Bridge It will not open.It says Could not complite your request because it is not the right kind of document.Need help bad.
PS How do I tell what version of Camera Raw I have.By the way I have a Canon EOS 10D camera.Thanks.

Within Photoshop go to the "About Plug-in…" menu item just below "About Photoshop" to find the Camera Raw version number. On which menu that is depends on your platform, Macintosh or Windows, which you neglected to mention.
Raw files from your camera have been supported since version 2.0 of Camera Raw for years and years, so it's not a question of your version of ACR. Any version of ACR that runs in CS5 should open those files.
I suspect your raw files are damaged (corrupted).

How can I open (and edit) multiple jpegs in camera raw?

I am able to open only one at a time. I tried holding the shift and command keys down to select multiple images and I cannot seem to do it.
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It’s only possible to open jpegs one at a time in Camera Raw.
You need Lightroom 3 to be able to do multiple edits simultaneously - there is a free trial for 30 days.

I can't open canon .CR2 files in Adope camera raw in CS3

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