I can't open I tunes store any suggestions

I have tried to open I tunes store and it just says cannot open I tunes store any suggestions.

HI,
If resetting doesn't help, tap Settings / General / Reset / Reset Network Settings.
Restart the iPad by holding down the Sleep/Wake button until you see the red slider. Swipe the slider to the right to power off the iPad. Then hold down the Sleep/Wake button until you see the Apple logo.
Try again.
Carolyn

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    Microsoft Windows XP Professional Service Pack 2 (Build 2600)
    Dell Inc. Latitude D620
    iTunes 8.1.1.10
    QuickTime 7.6
    FairPlay 1.3.6
    iPod Updater Library 8.1d19
    CD Driver 2.1.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 2.4.1.7
    Apple Mobile Device Driver 1.25.0.0
    Bonjour 1.0.6.2
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    Mobile Intel(R) 945GM Express Chipset Family
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    Subnet Mask: 0.0.0.0
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    DHCP Server:
    Lease Obtained: Thu Jan 01 00:00:00 1970
    Lease Expires: Thu Jan 01 00:00:00 1970
    DNS Servers:
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    Subnet Mask: 255.255.255.0
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