I can't open illustrator CS6

Sudenlly illustrator CS6 stop working. It opens up to toolbar show up and crashes.
"Adobe illustrator CS6 quit unsepectedly." popup window come up.
Indesgin and photoshop CS6 are fine. I've reinstalled the application but still having problem.

Press Command+Shift+G to open 'Go to Folder" Dialog
in this dialog type ~/Library and press Go
In the opened folder there is a folder named 'preferences' in this you will find 'Adobe Illustrator CS6 settings' folder
delete this folder and then launch your application

Similar Messages

  • Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!

    Just installed OS Yosemite, and now I can't open Illustrator CS6. Asks me to update my Java, but I check and my Java is up to date. Please help!

    Some people have reported reinstalling the Apple 2014-001 Java update has helped.
    See thread 7 here  Illustrator CC 2014 crashes on startup after Yosemite 10.10 upgrade today.

  • Since upgrading to Yosemite I can't open Illustrator CS6

    Since upgrading to Yosemite I can't open Illustrator CS6 - it gives me an error message saying I need to install Java SE 6.
    Of course I have no idea where or how to find the downgrade to legacy Java SE 6 and eveyrtime I put the error into your search bar I get a Dreamweaver How to install Java SE 6 note.... and If I could apply that advice to my  illustrator error I would but I don't get an option to install ...
    SIGH I need this to work now-this is my lively hood

    Prompted to install Java SE 6 Runtime | Mac OS 10.9
    Mylenium

  • Can't open Illustrator CS6 on a Mac

    Every time I try to open Illustrator I get The operation cannot complete because of an unknown error.  [CAN'T].
    I hit okay and then get The operation cannot complete because of an unknown error.   [>MIT] hit okay and it won't open.
    Fixed disk permissions and restarted but it's still happening. I'm using OS 10.6.8.
    Also tried deleting the apple.com.plist in preferences.

    Hi,
    This is due to the mismatch between the language in which AI CS6 is installed and the language of the OS. For eg. You couldn't run AI CS6 installed in Japanese on an English OS.
    Just change the language under 'Preferences' using following link - http://helpx.adobe.com/creative-cloud/kb/change-installed-language.html and make it hsame as that of OS.Afterwards, install AI CS6 through Creative Cloud Desktop App and then launch AI. You would be able to do so then.
    Please let me know if you have any concerns/doubts
    Thanks and Regards,
    Nishant Kumar Thakur

  • Can't open illustrator CS6 (it crashes after beginning screen with "tryout" on it )

    Im using Mac OSX 10.8.4
    And i am a user paid for Creative Cloud now ( available for all software )
    I used to use the trail version of illurstrator in last 30 days.
    after the 30 days, it became not able to get into it.
    it will start like this ( with a "tryout" on it )
    and end up like this
    even though I paid for  Creative Cloud, it still open like this.
    Besides, Photoshop CS6 and InDesing Cs6 work fine in another hand.
    I have telephoned Adobe assistance sevice. they told me to delet the file in Libery, but it didn't work.
    and then they told me to creat another administration user to reinstall it, it still being the same way.
    is there any other way to solve it?
    because its in the weekend now Adobe service is off now.

    Refer to this:
    Sign in or activation errors
    Error "Licensing has stopped working" | Mac OS
    You may simply need to manually clean out the SLStore and PCD folders. Also consider a reinstall after running the Creative Suite Cleaner Tool.
    Mylenium

  • Can't open illustration. This illustration contains an illegal operand

    I opened a file i was working on for some days now, and i got this MSG??
    Can’t open illustration. This illustration contains an illegal operand.
    ((( /Real (xmlnode-nodevalue) ,
    %_(width) /String (xmlnode-nodename) ,
    %_; (width) ,
    %_/XMLNode :
    %_/Dictionary :
    %_; (xmlnode-attributes) ,
    %_/Array :
    %_; (xmlnode-children) ,
    %_2 /Int (xmlnode-nodetype) ,
    %_32262.3633 /Real (xmlnode-nodevalue) ,
    %_(hei %0JG1> 1b^UA3&!$E2)
    ANY HELP PLZ
    I use illustrator CS6
    OSX 10.9.1

    n.zeineddine,
    The message means that the file has been corrupted.
    Unless someone recognizes the actual error in the code, it may be difficult.
    One firct thing to try is to create a new document and File>Place the corrupt file in it, if possible, and see how much artwork is rescued that simple way.
    Or you could go the longer way of rebuilding, if possible.
    There are some instructions to follow,
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    You you can try/buy a ready made solution,
    http://www.recoverytoolbox.com/buy_illustrator.html
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/

  • Yosemite and unable to open Illustrator CS6

    Hi
    Since changing to Yosemite I am unable to open Illustrator CS6 and I get the following message:
    "To open "Adobe Illustrator CS6" you need to install the legacy Java SE 6 runtime."
    I have followed the link and downloaded "Java for OS X 2014-001" as instructed but doing this does not change anything and I am still unable to open Illustrator.
    Can anyone help me and explain to me what I need to do to be able to use Illlustrator again!
    Thank you very much.

    Teresa, biuzalel,
    You should be able to get round the issue altogether without the legacy version (and its security implications), by following this:
    http://oliverdowling.com.au/2014/03/28/java-se-8-on-mac-os-x/
    It is even more thoroughly described in this thread, see post #3 on by gator soup:
    https://forums.adobe.com/thread/1706469

  • Message: can't open PSD CS6 an Ilusstrator CS6 - your mac doesn't support it  ... all other tools (I

    Message: can't open PSD CS6 an Ilusstrator CS6 - your mac doesn't support it  ... all other tools (Indesign, Dreamweaver, Flash) - are working well ... mac osx 10.6.8  on older IMAC with 2 GHZ Intel Core Duo

    The Tech Spec links are:
    Photoshop Extended: http://www.adobe.com/products/photoshopextended/tech-specs.html
    Illustrator: http://www.adobe.com/products/illustrator/tech-specs.html
    I would post in either or both the Photoshop forum here http://forums.adobe.com/community/photoshop/general or the Illustrator forum here http://forums.adobe.com/community/illustrator/illustrator_general. They will know more about why your Mac does not support these applications.

  • Hello I have a problem since my installation of the Yosemite update on my Mac I can longer open Indesign CS6

    Hello
    Hello I have a problem since my installation of the Yosemite update on my Mac I can longer open Indesign CS6.
    I have a problem since my installation of the Yosemite update on my Mac I can more open Indesign yet I have installed JavaForOSX2014-001 but it has changed nothing someone could help me?

    Please do not post the same question multiple times. If someone can help you, they will, but you need to be patient -- we're all just volunteers, users like yourself. I'm going to delete your other posts.

  • After using an ExtendScript (via ESTK) Illustrator becomes corrupted and "Can't open illustration."

    Hey, thanks for reading.
    I'm having a strange problem with Illustrator CS5 and ESTK CS5. I'm new to writing ExtendScripts, so I haven't a clue what could be going wrong here but here's the skinny:
    I've written the following code, which is very specialized to the exact document I'm working with. Using the ExtendScript Toolkit, the script goes through the following loops:
    The primary problem:
    For some reason, running this script causes Illustrator to become somehow corrupted. I can continue working with the document as long as it is open, but if I try to close it and re-open it, I get the infuriatingly unhelpful error dialog "Can't open illustration." With no extra details.
    The same error comes up if I try to open any other .ai files. Shutting down and rebooting doesn't fix the problem. I have to completely uninstall Illustrator, then re-install it before it will work again. And even then, if I try to open the ExtendScript-corrupted file the whole Illustrator app gets corrupted and needs to be reinstalled.
    Oh, also Illustrator itself shows up as "(Not responding)" while the script is running, but the ESTK console clearly shows that the script is chugging along as expected.
    Specifics about the script:
    There are 4 "Buttons" on the document, and a library full of nearly-identical symbols in the Library (different colored backgrounds for the buttons).
    The script cycles through every symbol in the library, replacing and deleting instances of the previous symbol.
    Then, for each symbol, it cycles through an array (technically an object-literal) of { language-code: "string" } pairs, and saves a .png of each artboard for each word.
    What follows is a pared-down version of the full script:
    (I tried to add a few $.sleep(10); calls, hoping that maybe just a brief slowdown in the processes might help. It didn't.)
    This script (in its original form) outputs a ton of files very, very quickly.
    Script Example
    var folder = Folder.selectDialog();                     // Ask for a folder choice.
    var aDoc = app.activeDocument;                        // Declare an active Document reference.
    var textLayer = aDoc.layers.getByName('text');   // Get the text layer, for moving it back/forward
    var textFrms = aDoc.textFrames;                       // Get all text frames, for language swap
    var allSymbols = aDoc.symbols;                         // Get array of all symbols in the symbol library
    var allSymbolItems = aDoc.symbolItems;            // Get an array of all symbol instances in the active document
    var helpTextArray =
        en: "help",
        az: "Kömək",
        cs: "Nápověda",
        da: "Hjælp",
        de: "hilfe",
        el: "Bοήθεια",
        en: "help",
        es: "ayuda",
            * There's normally 3 arrays with many more languages / translations
    if( aDoc &&                                      // We have an activeDocument
         folder &&                                    // and we have a selected output folder
         allSymbols.length > 0 &&             // We've got symbols
         allSymbolItems.length > 0 &&      // and we've got symbol instances "symbolItems"
         textFrms.length > 0 ) {                 // and we've got textFrames to manipulate.
        // For each symbol in our symbol library...
        for(var i = 0; i < allSymbols.length; i++) {
            // Run through all instances of symbols (symbolItems), and replace with a different symbol.
            for(var ii = 0; ii < allSymbolItems.length; ii++) {
                // Move text layer out of the line of fire.
                $.writeln('Move text to back');
                textLayer.zOrder(ZOrderMethod.SENDTOBACK);
                var currObj = allSymbolItems[ii];
                var newObj = aDoc.symbolItems.add(aDoc.symbols[i]);
                var symbolColor = aDoc.symbols[i].name;
                // Add the new / replacement symbol.
                newObj.left = currObj.left;
                newObj.top = currObj.top;
                newObj.width = currObj.width;
                newObj.height = currObj.height;
                // Remove the old symbol.
                currObj.remove();
                // Bring text back up to the front.
                $.writeln('Bring text to front');
                textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
                redraw();
                $.sleep(10)
            // Run through each language and each buttonText and save a copy.
            var currArray = helpTextArray;
            var currArrayName = "help";
            for(currLang in currArray) {
                switchText(currLang, currArray);
                $.sleep(10)
                // Run function to save .pngs of each artboard
                exportAll(currLang, symbolColor, currArrayName);
            } // end for (currLang in currArray)
        } // end symbols.length
    } // end if
    function switchText(lang, array) {
        //var textFrms = activeDocument.textFrames;
        var newText = array[lang];
        newText = (newText === "") ? array["en"] : newText;
        for(var i = 0; i < textFrms.length; i++) {
            var isHorizontal = ( textFrms[i].width > textFrms[i].height );
            var scale = 100;
            var scaleMatrix;
            textFrms[i].contents = newText;
               * There's normally an automatic text-resizer here
        } // for var i
    function exportAll(lang, color, buttonText) {
        var artBds = aDoc.artboards;
        var options = new ExportOptionsPNG24();
            options.antiAliasing = true;
            options.transparency = true;
            options.artBoardClipping = true;
        for(var i = 0; i < artBds.length; i++) {
             var currBoard = artBds.setActiveArtboardIndex(i);
             var buttonPosition =  artBds[i].name;
             var newFile = new File(folder.fsName+"/"+buttonText+"_"+color+"_"+buttonPosition+"_"+lang+".png");
             aDoc.exportFile(newFile,ExportType.PNG24,options);
             $.writeln('A file was saved with the name:: '+buttonText+'_'+color+'_'+buttonPosition+'_'+lang+'.png');
             $.sleep(10)
    function revertToOriginal() {
        $.writeln('Revert');
        // Switch the text back to help.
        switchText("en", helpTextArray);
        // For each symbol instance...
        for(var i = 0; i < allSymbolItems.length; i++) {
            // Move text layer out of the line of fire.
            $.writeln('Move text to back');
            textLayer.zOrder(ZOrderMethod.SENDTOBACK);
            var currObj = allSymbolItems[i];
            // Add in the placeholder since we're reverting.
            var newObj = aDoc.symbolItems.add(aDoc.symbols[0]);
            var symbolColor = aDoc.symbols[0].name;
            // Add the new / replacement symbol.
            newObj.left = currObj.left;
            newObj.top = currObj.top;
            newObj.width = currObj.width;
            newObj.height = currObj.height;
            // Remove the old symbol.
            currObj.remove();
            // Bring text back up to the front.
            $.writeln('Bring text to front');
            textLayer.zOrder(ZOrderMethod.BRINGTOFRONT);
            redraw();
            $.sleep(10)
            $.writeln('REVERT');
    revertToOriginal();
    Are there best practices that I'm unaware of here that could be causing this corruption?
    Does anyone know what could be happening?
    The only error I ever get is "Can't open illustration." There's never anything more helpful, so I have no idea what could be going wrong.
    If there's any more information that would be of use to anyone I'd be happy to share. This is wasting a lot of my time and making me pull my hair out like crazy,

    I have not had the time to look over your script but at a glance there are a few things I would handle differently…
    Firstly returning a document to a given state… If you play with this snippet you can see that app.undo() returns to the last called app.redraw() if there is one else it undo's the whole script…
    #target illustrator
    doSymbols();
    function doSymbols() {
        var doc = app.activeDocument;
        var sym = doc.symbols[0];
        for ( var i = 0; i < 4; i++ ) {
            var foo = doc.symbolItems.add( sym );
            foo.position = Array( i * 72, -( i * 72 ) );
            app.redraw(); // Comment this out to see…
        app.undo(); // Returns to last redaw state if any…?
    Secondly your symbols… You know you can just change the symbol instance's symbol reference…? If they are almost the same particualy size then its an easy swap…?
    #target illustrator
    doSymbols();
    function doSymbols() {
        var doc = app.activeDocument;
        var sym = doc.symbols[1]; // Next symbol in the palette
        for ( var i = 0; i < 4; i++ ) {
            doc.symbolItems[i].symbol = sym;
            app.redraw();

  • Can't open illustration. cs4(eng)--- cc(eng)

    The AI files that I made with illustrator cs4(english ver.) is not open after I upgrade to Illustrator cc(english ver.) the file is totally broken.
    ( error message : can't open illustration )
    So I uninstall CC and reinstall to CC(korean ver.) . Then all files are open.
    what is the problem..... I used to work with english ver. so korean ver. is uneasy. ( translation is so weird !!!)
    clearly!
    cs4(eng.)------->cc(eng) ------>X (can't open illustration)
    cs4(eng.)------->cc(korean.)--------> O
    I want to work wit english version!
    please help me.!

    iag,
    You may start looking at recovery methods as the ones described in these links (although the cases dealt with differ form yours, you may do something similar):
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://helpx.adobe.com/illustrator/kb/opening-illustrator-file-get-error.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    It is difficult work, but it may be worth it.
    Working with the code, one specific way is to create a new empty document and create some very simple artwork in a copy of it (to see where the actual contents go), then move code from the corrupt file into the empty document and see what may be recovered that way.
    Hopefully, this will appear less woolly once you start on it.
    Edit: almost an hour after midnight here so I have to attend to other duties. The very best of luck.

  • How do you open Illustrator CS6 files in CS5

    how do you open Illustrator CS6 files in CS5

    Hi codfather33,
    Please downsave your Ai file from AICS6 to Illustrator CS5 version and then open this file in AICS5. This would ensure that any content is not dropped or expanded unwantedly.
    Thanks,
    Dhirendra

  • Can't open illustration

    I have a file I have been working on for a good part of the day. 12+ hours.
    Saving it religously throughout the process. Opening and closing the file with no issues.
    At the end of the day I saved and closed out of Illustrator cs5. Life was good.
    I had to reopen the file a few minutes later, and BAM!..." a small indiscriminate dialog pops up...
    "Can't open the illustration"
    Unfortunetly the file was not saved with PDF compatability, so I cannot attempt to Place it into a new file.
    I did not save progressive separate files during the process. <I could just kick myself>
    I found a way to open the file in a recover mode and open in in a text editor, but I could not decipher what was the issue within the _filename.ai file.
    I purchased 'Recovery Toolbox for Illustrator' out of desparation. It was not able to fix the file.
    Any other ideas out there?
    I really do not want to throw 12 hours out the window.
    humbly,
    Robert Good

    I have attempted to place within another file. It brings in several object with text stating
    Saves as command.
    Options Dialog Box, which....
    Option dialog box...
    I also attempted to edit the recovery file in a text editor.
    I found the beginning text "%_/Binary: /ASCII85Decode", but did not find the closing "%_; (hItem) ,"
    I deleted the "%_/Binary: /ASCII85Decode", until I assumed that data string was terminated in two different instances.
    I tried to open in Illustrator, but got the same dialog, 'Can't open illustration'
    I then went back and found some lines with repeated   "((((((((((("
    I removed all those entries and again tried to open in illustrator, and got the 'Can't open illustration'.

  • Where can I download Illustrator CS6?

    Where can I download Illustrator CS6?
    Give me the URL!

    http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
    Sorry, I cannot answer in English.

  • I can not open my CS6, after that 30 day add for CC finally stopped.  I'm not surprised though. How do I open CS!

    I can not open my CS6, after that 30 day add for CC finally stopped.  I'm not surprised though. How do I open CS6!

    Run the cleaner tool and reinstall.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    Mylenium

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