I can't open iTunes on my iPhone 4S with iOS6

Every time when I try to open iTunes, pop-up message " cannot connect to ITunes store"  ! What I can do without going to servis?

Hi there Powerpuff19,
You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
-Griff W.

Similar Messages

  • TS1741 I can't open itunes on my iphone 5.

    How do I fix this? I cannot open itunes on my Iphone 5.

    Assuming it's not a restriction,
    Close the iTunes app by pressing the Home button twice, and swiping them up.
    Then go to Settings > Safari > Clear Cookies and Data
    Sign out and in using Settings > iTunes & App Store
    Hope that helps.

  • Can't open iTunes without inserting iPhone

    My icon for iTunes does not show up properly, and when I click on it a message shows up that says, "This action is only valid for products that are currently installed." The only way I can open iTunes is to plug in my iPhone and let it open automatically. Is there anything I can do to fix this problem?
    Thanks!!

    Hi, kjett1.
    I would start with closing any open applications in multitasking and restarting the device.  If unfamiliar with multitasking, I have included a screenshot on how to process an application close.  Test the results after processing these steps.
    iOS: Force an app to close
    I would also recommend making sure restrictions are not enabled. 
    iOS: Understanding Restrictions (Parental Controls)
    http://support.apple.com/kb/HT4213
    If you are unable to connect to the App Store but the application launches, see the article below. 
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    Jason H. 

  • I just added the ios7 and can´t open iTunes in my iPhone !! Why?

    I just added the ios7 and can not open the iTunes app, you know why?  already turned the iPhone off

    I am having this same exact problem. 

  • I can't open iTunes on my iPhone 4S. It opens for a second then shuts off.

    Does anybody have a solution for this problem?

    Hi there Powerpuff19,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    -Griff W.

  • I cannot open iTunes on my iPhone 4S with the new iOS.

    I installed iOS 7 a few days ago and now I cannot access the iTunes Store. The app opens and immediately closes again.

    try multi tasking and kill the app..
    try deleteing the app and reinstalling it..
    try deleteing the app and installing it from itunes on the computer.

  • I can't open iTunes on iPhone 5 with iOS7, what's up?

    I can't open iTunes on iPhone 5 with iOS7, what's up?

    after updating my iphone 5 in ios7 i cant open my itunes store... i tried many ways to resolve it... like restarting... resetting. allowing itunes store in my restrictions.. changing block cookies to third parties and advertisers. turning off find my iphone on icloud. opening it in music app still it doesn't work and it didn't open. my itunes in mac is in latest version though
    little Help here Please... Thank you Guys

  • After updating IOS 7 i can't open Itunes Store on my Iphone anymore

    After updating IOS 7 i can't open Itunes Store anymore.

    Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
    Tried all these tricks w/o success:
    - Log off and on again on iTunes account
    - Change system language
    - Disable all iCloud syncs
    - Disable all automated downloads from app store and iTunes store
    Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
    Next I will try is to sync with MacBook.
    Anyone solved it already pls post !

  • I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have updated my iphone 4s with ios6 and now im not able to connect to itunes store. I can open the apps store but cannot install any app?  Anyone facing the same issue..

    I have a 4S and upgraded to iOS 6 last week without any issues.
    Have you tried resetting your phone (hold the power and home buttons down together until the silver apple appears)?

  • Can't select "Open iTunes when this iPhone is connected" in iTunes.

    iTunes wouldn't launch when I plugged the phone into my laptop. I opened iTunes manually & the option to "Open iTunes when this iPhone is connected" is now grayed out. How can I re-select that option?

    Yes,.. Open iTunes-Preferences-Devices- then uncheck "Prevent iPods, iPhones, and iPads from syncing automatically". select OK. Done!

  • Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

    Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
    which is the way to solve this problem?

    You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

  • Hello i can't open applications of my iPhone in iTunes , other ones (information, photo , books etc) open without problem. i've synchronized phone with iTunes - was no problem, quick time is works.  thank u

    hello
    i can't open applications of my iPhone in iTunes , other ones (information, photo , books etc) open without problem. i've synchronized phone with iTunes - was no problem, quick time is works.  thank u
    Tatyana

    You have Acrobat Pro on your system. It will try to open PDFs, and of course it will fail. You must uninstall it. Then, you will need a PDF reader. So install Adobe Reader. That seems quite simple, but perhaps something is wrong. If anything goes wrong with these two steps (1) uninstall Acrobat Pro (2) install Adobe Reader, then please let us know the details.

  • AFTER DOWNLOADING 7.0 ON IPHONE I CAN NOT OPEN ITUNES

    i download 7.0 on my iphone 5 but now can not open itunes on it
    help!!!

    Hello there, DAGDJSR.
    To troubleshoot any application I would recommend the Troubleshooting Assistant that follows:
    Apple - Support - iPhone - Application Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/application/
    When you perform the "Close out" section, since this screen hasn't been updated to iOS 7 remember to swipe up on the screenshot that shows of each application. Once you've closed all apps, then follow through on the remainder of the steps in the Assistant.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

    "The file 'iTunes Library.itl' cannot be read because it was created by a newer version of iTunes." Updates were only offered by Apple when I'd open iTunes. Now I can't open iTunes. How can I access the newest iTunes as an update, not a new program?

    this just started w/ me yesterday.  I was running 10.5.3, and nothing changed - the message just appeard out of nowhere.  I update to the latest iTunes 10.6 but the message is the same.
    Sounds like probably some sort of Library file corruption.
    The two options available in the message box are "Download" and "Quit".  Download is useless because I'm already running the latest.  Quit is pretty useless.
    I was going to just create a new Library and re-import all my music.  Of course, all my iPhone sync settings are going go have to be recreated.

  • I can't open iTunes in Windows 7

    I can't open iTunes in Windows 7 even I download the latest version.
    (iPhone is iOS 5.0.1)
    It's 64-bit Windows 7 and every time I clicked "Agree" in tthe software license, it doesn't work.
    Then the PC helping centre shows the following sentence:
    "iTunes can not work normally anymore.iTunes has the latest version to download, this will solve the problem.Apple Inc. suggest you to upgrade to newest version of iTunes, to improve the safety and stability."
    This shows for many times and I keep upgrade iTunes.How to  solve this problem?
    P.S. Sorry for any grammatical and spelling mistakes.The sentence is translated by me from Chinese, hope you can know what I mean.

    There are various things this could be. First restart you computer
    Check to see if you QUicktime works as iTunes can't work without it. If it doesn't work, describe what happens.
    Then run a virus and spyware scan as malware has been known to do this.
    Then check to see if disabling your forewall allows iTunes to start, this hasn't been seen for a while, but in the past firwall blocking has caused iTunes to hang.
    Then work through this Apple help on troubleshooting launch failures;
    http://docs.info.apple.com/article.html?artnum=302856

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