I can't open itunes on my mac

All of a sudden today my itunes won't open on my mac. Any suggestions how I can fix this?

Hi gingerjacker,
Welcome to the Support Communities!
Did you restart your Mac and try again?  Sounds simple, but it's a good first step when troubleshooting.
If the issue persists you may need to delete iTunes from the Applications folder and download a fresh copy.  This does not affect your iTunes library, which is in a different location.
Troubleshooting iTunes installation on Mac OS X
http://support.apple.com/kb/ht2311
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Cheers,
- Judy

Similar Messages

  • I can't open Itunes on my mac. error 130001. how to fix?

    I can't open Itunes on my mac. error 130001. how to fix?

    Hi gingerjacker,
    Welcome to the Support Communities!
    Did you restart your Mac and try again?  Sounds simple, but it's a good first step when troubleshooting.
    If the issue persists you may need to delete iTunes from the Applications folder and download a fresh copy.  This does not affect your iTunes library, which is in a different location.
    Troubleshooting iTunes installation on Mac OS X
    http://support.apple.com/kb/ht2311
    Apple - iTunes - Download iTunes Now
    http://www.apple.com/itunes/download/
    Cheers,
    - Judy

  • Can't open iTunes 7.7 - Mac user

    Hi Everyone!
    I've recently upgraded my Mac from Tiger to Leopard and downloaded latest upgrade of iTunes. Was working fine two days ago and now I can't open iTunes from dock. Won't even open when I click on iTunes folder. What is going on???? Can ANYONE HELP PLEASE!!!
    Thanks heaps - Vicky

    This is the iTunes for Windows forum and so not the most likely place for you to get help with a Mac issue. Try the iTunes for Mac forum. You'll be more likely to get help there.
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  • I can't open iTunes from my Mac at all.

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    Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
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  • I have rented a movie on apple tv and wish to finish it on my mac book air. When I open iTunes on my mac book air I can not see the movie in iTunes. It is an authorised device and I can see other purchases just. How do I fix it?

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  • I can't open iTunes after just recently updating it on my mac mini. Instead a msg appears: "This copy of iTunes is corrupted or not installed correctly. Please reinstall iTunes.  Will I lose my library?

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    I do not know if iTunes is in your computer at all
    icon in the applications folder = application .
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  • I have a new Mac and I migrated mi old one to this. I can not open iTunes because a message stating "iTunes Library.itl" can not be opened because it was created in more recent version of iTunes. There is not a new version to download.

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  • I've just opened iTunes on my Mac with an error "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". I created a shirred library so that all users on my Mac can access the same library. Help?

    I have just opened ITunes on my Mac and the following error occurred "The iTunes Library.itl file is locked, on a locked disk, or you do not have write permission for this file.". When I setup my Mac I created a shared user area to contain my ITunes library so that I could share it with another user logged onto my Mac. However the error above gives me the impression that the library file is locked... I've checked and it does not seem to be locked under the "get info" fie information. Has anyone come across this before and found a solution?

    You also need to make sure you have both read and write permission for the file, or for the whole iTunes folder for that matter.  That's also done in Get Info for the file or folder concerned.
    Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

  • I can't open iTunes on iPhone 5 with iOS7, what's up?

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  • Hi  I am using iPhone 4s.ATT confirmed my iPhone is unlocked. I am india now and I am using a simcard provide by a service provider in india. I followed the following steps. 1.     Open iTunes on your Mac or PC and verify that you have internet connectivi

    Hi
    I am using iPhone 4s.ATT confirmed my iPhone is unlocked. I am in india now and I am using a sim card provide by a service provider in india.
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    Connect your iPhone using the dock connector to USB cable that came with your iPhone.
    Backup your iPhone.
    Erase the contents of your iPhone
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    Complete the Setup Assistant.
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  • Ver 11.1.4 and error missing MSVCR80.dll. It said to reload and I did ... twice. Now I can not open itunes at all.

    Did an update to ver 11.1.4 and error message "missing MSVCR80.dll" appeared. It said to reload again and I did ... twice. Now I can not open itunes at all.  Any suggestions?

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    First... on the MBP... Click on the Apple icon.. Top left in Finder...
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    Which iPhone and what is its' iOS Version.

  • HT1338 I can't open itunes

    Hello, I'm a user of 2008 early macpro and OS is snow leopard.
    Recently I can't open itunes.  My itune's version is 11.0.4
    Just keep popping up the error message below.
    Anyone know about this problem?
    Best wishes,
    Lee
    Process:    
    iTunes [373]
    Path:       
    /Applications/iTunes.app/Contents/MacOS/iTunes
    Identifier: 
    com.apple.iTunes
    Version:    
    11.0.4 (11.0.4)
    Build Info: 
    iTunes-1104004001000000~1
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [125]
    Date/Time:  
    2013-07-08 11:38:41.324 -0700
    OS Version: 
    Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:     
    33988 sec
    Crashes Since Last Report:      
    1
    Per-App Interval Since Last Report:  89 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID:                 
    ED78B1F9-E133-4C41-A122-C578935D9D5A
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7ffffc
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.CoreText       
    0x984cde73 TAATMorphSubtableMorx::FetchClass(unsigned short) const + 37
    1   com.apple.CoreText       
    0x984ce199 TAATMorphSubtableMorx::DoLigatureSubtable(CFRange, bool, long, bool, TAATMorphSubtable::GlyphState&, TAATMorphActionResult&) + 401
    2   com.apple.CoreText       
    0x984cddb8 TAATMorphSubtable::ProcessTable(bool, TAATMorphActionResult&) + 248
    3   com.apple.CoreText       
    0x984cd5d6 TAATMorphTable::ShapeGlyphs(bool&, bool&) + 192
    4   com.apple.CoreText       
    0x984cced9 TShapingEngine::ShapeGlyphs(TLine&, TCharStream const&) + 243
    5   com.apple.CoreText       
    0x984ccd92 TTypesetter::FinishEncoding(TLine&, unsigned char) const + 240
    6   com.apple.CoreText       
    0x984fd09b TTypesetterUniChar::TTypesetterUniChar(unsigned short const* (*)(long, long*, __CFDictionary const**, void*), void (*)(unsigned short const*, void*), void*) + 509
    7   com.apple.CoreText       
    0x984f760c CTLineCreateWithUniCharProvider + 69
    8   com.apple.iTunes         
    0x00b8a2f1 0x1000 + 12096241
    9   com.apple.iTunes         
    0x00b8a1b7 0x1000 + 12095927
    10  com.apple.iTunes         
    0x00b89452 0x1000 + 12092498
    11  com.apple.iTunes         
    0x006b6809 0x1000 + 7034889
    12  com.apple.iTunes         
    0x0011c6a9 0x1000 + 1160873
    13  com.apple.iTunes         
    0x0011c5c1 0x1000 + 1160641
    14  com.apple.iTunes         
    0x0011c4cb 0x1000 + 1160395
    15  com.apple.iTunes         
    0x000dd4c7 0x1000 + 902343
    16  com.apple.iTunes         
    0x001d2f16 0x1000 + 1908502
    17  com.apple.iTunes         
    0x001d2d35 0x1000 + 1908021
    18  com.apple.iTunes         
    0x000cb402 0x1000 + 828418
    19  com.apple.iTunes         
    0x000d0b30 0x1000 + 850736
    20  com.apple.iTunes         
    0x0087d67f 0x1000 + 8898175
    21  com.apple.iTunes         
    0x0087d77b 0x1000 + 8898427
    22  com.apple.iTunes         
    0x001d2980 0x1000 + 1907072
    23  com.apple.iTunes         
    0x001d59c3 0x1000 + 1919427
    24  com.apple.iTunes         
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    25  com.apple.iTunes         
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    26  com.apple.iTunes         
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    27  com.apple.iTunes         
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    28  com.apple.iTunes         
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    39  com.apple.iTunes         
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    41  com.apple.iTunes         
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    46  com.apple.iTunes         
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    47  com.apple.iTunes         
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    48  com.apple.iTunes         
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    51  com.apple.iTunes         
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    52  com.apple.iTunes         
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    53  com.apple.iTunes         
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    54  com.apple.iTunes         
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    55  com.apple.iTunes         
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    56  com.apple.iTunes         
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    62  com.apple.iTunes         
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    63  com.apple.iTunes         
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    64  com.apple.iTunes         
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    65  com.apple.iTunes         
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    66  com.apple.iTunes         
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    76  com.apple.iTunes         
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    81  com.apple.iTunes         
    0x000caf31 0x1000 + 827185
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    0x001b6ad1 0x1000 + 1792721
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    92  com.apple.iTunes         
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    181 com.apple.iTunes         
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    183 com.apple.iTunes         
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    184 com.apple.iTunes         
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    185 com.apple.iTunes         
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    186 com.apple.iTunes         
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    187 com.apple.iTunes         
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    188 com.apple.iTunes         
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    189 com.apple.iTunes         
    0x000cb415 0x1000 + 828437
    190 com.apple.iTunes         
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    191 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
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    238 com.apple.iTunes         
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    239 com.apple.iTunes         
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    240 com.apple.iTunes         
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    241 com.apple.iTunes         
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    0x001b6ad1 0x1000 + 1792721
    243 com.apple.iTunes         
    0x007e81fe 0x1000 + 8286718
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    0x001b6a6d 0x1000 + 1792621
    245 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
    246 com.apple.iTunes         
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    248 com.apple.iTunes         
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    249 com.apple.iTunes         
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    255 com.apple.iTunes         
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    285 com.apple.iTunes         
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    295 com.apple.iTunes         
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    296 com.apple.iTunes         
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    297 com.apple.iTunes         
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    298 com.apple.iTunes         
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    299 com.apple.iTunes         
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    300 com.apple.iTunes         
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    302 com.apple.iTunes         
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    303 com.apple.iTunes         
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    304 com.apple.iTunes         
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    305 com.apple.iTunes         
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    352 com.apple.iTunes         
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    354 com.apple.iTunes         
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    355 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
    356 com.apple.iTunes         
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    359 com.apple.iTunes         
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    360 com.apple.iTunes         
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    361 com.apple.iTunes         
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    0x007e81fe 0x1000 + 8286718
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    365 com.apple.iTunes         
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    366 com.apple.iTunes         
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    367 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    368 com.apple.iTunes         
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    369 com.apple.iTunes         
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    0x000caf31 0x1000 + 827185
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    0x001b6ad1 0x1000 + 1792721
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    0x007e81fe 0x1000 + 8286718
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    0x001b6a6d 0x1000 + 1792621
    385 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
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    0x001058f6 0x1000 + 1067254
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    391 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
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    0x001b6ad1 0x1000 + 1792721
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    0x007e81fe 0x1000 + 8286718
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    0x001b6a6d 0x1000 + 1792621
    395 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
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    0x000caf31 0x1000 + 827185
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    0x001058f6 0x1000 + 1067254
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    0x000cb415 0x1000 + 828437
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    0x0087d3d1 0x1000 + 8897489
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    0x000caf31 0x1000 + 827185
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    0x001b6ad1 0x1000 + 1792721
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    0x007e81fe 0x1000 + 8286718
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    0x001b6a6d 0x1000 + 1792621
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    0x000cb402 0x1000 + 828418
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    0x000caf31 0x1000 + 827185
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    0x001058f6 0x1000 + 1067254
    409 com.apple.iTunes         
    0x000cb415 0x1000 + 828437
    410 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    411 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
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    0x001b6ad1 0x1000 + 1792721
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    0x007e81fe 0x1000 + 8286718
    414 com.apple.iTunes         
    0x001b6a6d 0x1000 + 1792621
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    0x000cb402 0x1000 + 828418
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    0x0087d3d1 0x1000 + 8897489
    417 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    418 com.apple.iTunes         
    0x001058f6 0x1000 + 1067254
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    0x000cb415 0x1000 + 828437
    420 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    421 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    422 com.apple.iTunes         
    0x001b6ad1 0x1000 + 1792721
    423 com.apple.iTunes         
    0x007e81fe 0x1000 + 8286718
    424 com.apple.iTunes         
    0x001b6a6d 0x1000 + 1792621
    425 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
    426 com.apple.iTunes         
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    0x000caf31 0x1000 + 827185
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    0x001058f6 0x1000 + 1067254
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    0x000cb415 0x1000 + 828437
    430 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    431 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    432 com.apple.iTunes         
    0x001b6ad1 0x1000 + 1792721
    433 com.apple.iTunes         
    0x007e81fe 0x1000 + 8286718
    434 com.apple.iTunes         
    0x001b6a6d 0x1000 + 1792621
    435 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
    436 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    437 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    438 com.apple.iTunes         
    0x001058f6 0x1000 + 1067254
    439 com.apple.iTunes         
    0x000cb415 0x1000 + 828437
    440 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    441 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    442 com.apple.iTunes         
    0x001b6ad1 0x1000 + 1792721
    443 com.apple.iTunes         
    0x007e81fe 0x1000 + 8286718
    444 com.apple.iTunes         
    0x001b6a6d 0x1000 + 1792621
    445 com.apple.iTunes         
    0x000cb402 0x1000 + 828418
    446 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    447 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    448 com.apple.iTunes         
    0x001058f6 0x1000 + 1067254
    449 com.apple.iTunes         
    0x000cb415 0x1000 + 828437
    450 com.apple.iTunes         
    0x0087d3d1 0x1000 + 8897489
    451 com.apple.iTunes         
    0x000caf31 0x1000 + 827185
    452 com.apple.iTunes         
    0x001b6ad1 0x1000 + 1792721
    453 com.apple.iTunes         
    0x007e81fe 0x1000 + 8286718
    454 com.apple.iTunes         
    0x001b6a6d 0x1000 + 1792

    That's possible.  Be sure to click on Apple menu -> About This Mac to find your Mac OS version.  The Air does not run iOS, and it certainly does not run Mac OS X 10.3.

  • Can't open itunes created by newer version error

    hi can anyone help with this error - can't open itunes as it was created by a newer version

    You must have more than one version installed, though only one may be showing in the Dock if you use a Mac. CC now covers three versions, CS6 (8.x), CC (9.x) and CC2014 (10.x).

  • After setup I can't open itunes

    After the setup I can't open itunes:( Please, help!

    This sounds like your shortcut is still pointing to iTunes 7 (assuming you upgraded to version 8). Find the version 8 application and it should work.
    The problem with the Mac version 8 is that it crashes consistently at startup, and the solution to that is ditching the new library files and reverting to the most recent version 7 library (copy from from the Previous iTunes Library directory and delete the date suffix).
    There was a known issue with proxies settings in earlier versions of 7 that has apparently been reintroduced in version 8.
    Way to go, Apple.

  • Can't open iTunes any more?! (after software update)

    After the last software update I can't open iTunes any more. Error message: "you can't open the application itunes because it is not supported on this type of mac". how is that possible? does the system really update to a itunes version, I can't run? how stupid is that?
    thanks!

    I think what you are saing is that you have error message free launch failure with iTunes.exe persisting on the processes tab .
    If so this is commonly due to a problem with cryptographic services. Here is a diagnostic Method for working out the problem:
    Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
    A couple of simple things to try:
    http://support.apple.com/kb/TS1776?viewlocale=en_US
    Stop the bonjour service, this FAQ has instructions:
    http://support.apple.com/kb/HT2250?viewlocale=en_US
    But usually it is due to a problem with cryptographic services.
    Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
    Start>>Run>>Services.msc
    you should find the smart card service in the list. Report back with your findings.
    Malware can interfere with cryptographic services and also prevent a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
    Then work through *Method 4* in the following link:
    http://support.microsoft.com/kb/822798
    You should be able to copy and paste the individual lines to save on typing.
    Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
    If there are no errors try starting iTunes.

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