I can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error.

can't open iTunes on my pc in windows. I keep getting a Problem event: BEX error.  How can i fix this?  need very detailed step by step instructions on how to fix. thx

Check out this discussion link:
https://discussions.apple.com/thread/2777410?threadID=2777410&tstart=15

Similar Messages

  • I can't open itunes on my HP laptop.  I keep getting the error message " You don't have the proper permissions to open this file".

    Hello-
    I can't open itunes on my HP laptop that uses Windows 7.  I keep getting the error message "you don't have the proper permissions to open this file".  I removed all Apple downloads and reinstalled itunes 10.6.3 windows 64-bit numerous times, but I still get the same error message. Please help.

    Just want to add that after hours of searching and following every different blog on this issue, iTunes/apple you have lost my vote. What a joke...!

  • I can't open iTunes 7.2 on my Windows XP PC....

    I can't open iTunes 7.2 on my Windows XP PC and I received the annoying error message "iTunes encounter a problem and needs to be closed, we are sorry for the inconvenience". I install/upgrade iTunes from 7.1.1 to 7.2 and no error messages during installation. I ran QuickTime and works fine, but in iTunes, I can't use it because of that error message. So when I am connected to the web, I chose "Send Error Report". If I'm offline, I always choose "Don't Send". Apple should fix this.
    KT600-A Windows XP Pro AMD Duron 850Mhz, AOC CRT Monitor, Logitech Keyboard, Red Fox Mouse

    I ran QuickTime and works fine, but in iTunes, I can't use it because of that error message.
    if you're getting that on launch, but QuickTime is launching fine, then let's try getting a crash log to the Apple Engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address
    Find that file and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • How can I download iTunes 10.5 to my PC.  Keep getting an error message.

    How can I download iTunes 10.5 to my PC.  Keep getting an error message.

    I am sorry, but the Windows OS is totally unfamiliar to me. I'm a Mac.
    I did Goggle the issue and there are a number of support articles about this error message on the Internet. It seems to be a problem in your OS but like I said, I am not Windows knowledgeable at all.
    You either have to reregister the Windows installer or reinstall it - if I am reading any of this correctly.
    http://www.google.com/search?client=safari&rls=en&q=safe+mode+or+windows+install er+vista&ie=UTF-8&oe=UTF-8

  • I can not install iTunes on my Win 64 OS; it keeps getting an error

    Hello,
    I just got my new laptop and was trying to install iTunes 10.x (the newest version). I keep getting error
    any suggestions?

    Follow the directions of tt2 in https://discussions.apple.com/thread/5822086

  • In version 3.6 I can not open a website link from original page, I keep getting a new window that is blank and asking me to put in a web address. What has changed with the new version?

    When on a page if I click on a web link I get a new window that is blank and asks me enter a web address. This started happening with the new 3.6 version. It seems to have something to do with what I choose for the location in my privacy settings as the window changes with each setting but I still cannot get to the new site. Any ideas? I have no problem with this in IE and I have to keep opening IE when I encounter the problem on Firefox which is annoying.

    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
    * Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
    * Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

  • I can not open or download files/PDF's. I keep getting the "Adobe Acrobat_Reader win binaries" message box. How can this be repaired so I can see PDF's? Thanks!

    I do not much about computers (old school), but sure could use someone's help! I cannot read anything I try to view from a website. I keep getting a Adobe box popping up that says "Adobe Acrobat_Reader win binaries". Every time I click the "Yes" button, it does nothing. Thanks in advance!

    To make a picture, like I did above - go to ACCESSORIES > SNIPPING TOOL.  When you click on snipping tool, the screen will gray out. Click and drag your cursor from one corner of the area you want to "snip" to the other - when you release, you will have a JPEG - save it as any other picture, or even email from the snip you just made.
    THat doesn't advance the PDFs trouble solution, but it's good to know!

  • Since update, when I click on iTunes store I get message that iTunes has stopped working fault module StackHash_e8ad Problem event BEX

    Since updating iTunes, I can open iTunes, view my apps, music, movies, etc. But when I click on iTunes store I get an error message that iTunes has stopped working. The fault module name: StackHash_e8ad Problem Event: BEX. Already tried reinstall several times and tried all the tips and advanced tips on the iTunes troubleshooting page. HELP!!!

    Try gn_id's suggestion from the following post:
    Re: iTunes 11 crashes when opening the store - no error message

  • After upgrading to iOS 8 I can not open iTunes and iTunes store. Furthermore I cannot even update my app like Facebook etc

    I Upgraded my iPad mini with retina screen 16 GB to iOS 8. I'm facing weird issues..i can't open iTunes , itunes store and can't upgrade app which I have downloaded..furthermore my iPad became slow..I don't understand what to do...please help me

    Hey ahmedfromtanta,
    Thanks for the question. After reviewing your post, it sounds like trouble with Wi-Fi. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
    iOS: Troubleshooting Wi-Fi networks and connections
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • I can't open iTunes, dialogue says I need QuickTime 7.5.5.

    I can't open iTunes, dialogue says I need QuickTime 7.5.5, but when I download the upgrade it won't install over my QuickTime Pro 7.2.1. How do I upgrade QT so it'll be compatible with my iTunes?
    -Rob

    BDA and TMM,
    Excellent thanks. I've got iTunes working now, after downloading the latest version of iTunes by clicking Software Update from the Apple menu. And I downloaded QuickTime 7.7 from the links you recommended, BDA. For some reason I'd been unable to locate the latest QT for Leopard no matter how hard I tried—it was probably staring me in the face all the while.
    Much appreciated,
    -Rob

  • CAN'T OPEN iTunes, get message "can't open Error (-50)?

    Can't open iTunes, get error message (-50)?

    The 50 when launching iTunes can indicate a damaged Apple Application Support. So first I'd try a Repair install of your Apple Application Support.
    Restart the PC. In your Add or Remove Programs control panel, select Apple Application Support, click "Change" and then click "Repair".
    Does the repair install go through okay? If so, does itunes launch without the (-50)?

  • I can't open itunes! is there a solution?

    When I tried opening itunes, the hourglass would appear for a few seconds then disappear, same with the itunes.exe in the task manager. There is no error message when I try to open itunes. My Quicktime opens, no problems. I've tried repairing, un-installing, re-installing, updated my plug-ins on firefox, and the msconfig solution.. nothing. I've also look to see if all my driver's were updated, some needed but still doesn't help open itunes. After reading many questions and solutions to this problem I can't seem to find one. I'd rather not un-install it again because last when I did that and re-installed it Quicktime would'nt open and I would get a error message. But now I've got that working again. Currently I am running the Microsoft Windows Malicious software removal tool and so far no files infected. It's been driving me crazy for 2 days now, I love itunes. If you know of any other solution that what I just listed please let me know. I would appreciate it.

    Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
    *Don't make any changes on the Safe mode start window.
    *https://support.mozilla.com/kb/Safe+Mode
    *https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • I can not open iTunes. It started when an upgrade appeared. Now I get this message when I try to open itunes. can not find MSVCR80.dll     Then I get ERROR 7 (windows error 126)   I tried reinstalling iTunes but that did not help. Please Help Me!

    I can not open itunes on my computer. It started when an upgrade appeared. Now I get a message that states This application has failed to start because MSVCR80.dll was not found. Re-installing the application may fix this problem. I tried to reinsall the application but it did not help. I also get a message iTunes was not installed correctly. Please reinstall iTunes   Error 7 (Windows error 126)   Please Help me!

    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99623)

  • All of a sudden I'm getting a 'itunes.exe - system error  It says the program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem.  I have tried to reinstall and still can't open itunes.  help!

    all of a sudden I'm getting a 'itunes.exe - system error  It says the program can't start because MSVCR80.dll is missing from your computer.  Try reinstalling the program to fix this problem.  I have tried to reinstall and still can't open itunes.  help!

    Try the following user tip:
    Troubleshooting issues with iTunes for Windows updates

  • HT1926 Latest iTunes software wont completely download and now I can't open iTunes at all?

    Hi!   I really hope someone can help me with this-
    iTunes just had a popup that there was new software to install, so I chose the update to iTunes.  The download was almost finished, but then it stopped and said there was a problem with the download (obviously) and to try to install it from within the program.  Fine by me.  Only, I can't open iTunes now??  It tells me that, "The item refered to by this shortcut cannot be accessed.  You may not have the appropriate permissions." 
    I'm not even going to try and pretend that I know what that means, lol.  I searched my entire computer for iTunes and every shortcut/folder/etc with 'iTunes' in it gives me an error message of some sorts.  D:
    I even tried to re-download iTunes from this site, but it gets halfway and then gives me error message 2324. 
    What do I do from here?  I really don't want to uninstall iTunes (if it even still exists on my computer) because I'm afraid I'll all the modified song information that I just spent literately hours updating last week.  >_<
    -Sica

    Similar problem here.  iTunes11 notified me it was available.  However, auto-update failed.  So, I downloaded for manual update.  That failed with "permission" message.  I am administrator on this machine (WIN7).  I tried uninstalling old version, but it failed with same permission issue.  I now can't start iTunes... throws permission message.  So, I'm completely dead in the water.  Does this stuff get tested before it's shipped?

Maybe you are looking for

  • Grinding noise from PowerMac G4

    As the topic suggests, I swapped Hard Disk Drive for boot up and still the noise persists. I thought it might have been a HDD on the way out (unless 3 HDD's have gone at once but they all work in the different bays). Here's the kicker though, when I

  • Array into dll

    I built a dll in LV 7. One of the inputs was an array of strings. LV created the following typedef for this input: typedef struct { long dimSize; LStrHandle elt[1]; } TD2; typedef TD2 **TD2Hdl; The function prototype generated by LV is: void __stdcal

  • IMovie suddenly erased ALL my work. How do I retrieve it back?

    I was working on an english project of a photo essay. The computer was lagging so I decided to restart it. But once I opened iMovie, ALL of my 2 days of work was just suddenly erased, disappered, vanished. I had some deleted parts of that but it won'

  • Preview mobile content with Adobe Device Central and Dreamweaver

    This question was posted in response to the following article: http://help.adobe.com/en_US/devicecentral/cs/using/WS3AD277B6-1F48-4d7c-AE6C-C6C3BB875BB9_ adc2.0.html

  • I'm using photoshop elements 2.0 and window vista.  when i want to crop i cannot enter any values in

    I'm using photoshop elements 2.0 and window vista.  when i want to crop i cannot enter any values in the width and height boxes.  the cursor won't enter.  same thing with resolution.  what did i do?  what's wrong?