I can't open iTunes or appp store!!!!

I haven't been able to open iTunes or app store for two days! Tried suggested solutions nothing works!!!

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

Similar Messages

Can't open iTunes or App Store on my ipad2

iTunes when finally opens it shows only pics and txts, as if I lost the configuration some how... The same happens if I open facebook using safari...
My app store won't even open...
Please help me!!!
I'm totally new to apple products.
Right now I'm trying to download the new version of the iTunes on my pc and hoping that syncing will do it... I don't know...
HELP HELP HELP!!!!!!

It's hard to know what you're seeing, so please take a screen shot of what you see when you open iTunes. To take a screen shot, with the page you are referring to, touch the home and power button at the same time for a moment and you'll hear a shutter sound like a camera. The screen shot will be stored in your Photos Album, which you can either sync back to your computer, or email to your computer, so you can use the camera icon in your post to attach it. You should know that iTunes on your iPad, will not look like iTunes on your computer. On iPad, it is a store, plain and simple. You can't access your iTunes libraries (music, videos, books, etc). You can just purchase from the app.
You said your App Store won't open on your iPad. Are you connected to the internet when trying to open it? It does require intenet connection.
For Facebook, using it in Safari is not a good solution. Go to the App Store and download either the Facebook app directly or one of the 3rd party facebook apps available. The actual app is not optimized to fill the entire screen, but Facebook has announced they will have an iPad version out any day now.
I'm sure we can help you here. Take a deep breath and know there are a lot of us users here who enjoy helping people out.

Can't open iTunes or app store on ipad 2.message re:certificate coming up

Can't connect to iTunes or App Store .Message coming up saying server invalid

Hi,
Launch iTunes. From the menu bar click Store / View My Account then click Edit Payment Information. Make sure the Security code is available the click Done.
Then from the menu bar click iTunes / Preferences then select the Advanced tab. Click Reset cache.
Try updating or installing apps. If you still have problems, follow the instructions here for Restoring your iPad
Carolyn
Message was edited by: Carolyn

HT204088 i can not open itunes and app store in settings on my ipad mini

I cannot open my Itunes or App store on my ipad mini so I am unable to sign in to apple

iOS Reset -
Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

After upgrading to iOS 8 I can not open iTunes and iTunes store. Furthermore I cannot even update my app like Facebook etc

I Upgraded my iPad mini with retina screen 16 GB to iOS 8. I'm facing weird issues..i can't open iTunes , itunes store and can't upgrade app which I have downloaded..furthermore my iPad became slow..I don't understand what to do...please help me

Hey ahmedfromtanta,
Thanks for the question. After reviewing your post, it sounds like trouble with Wi-Fi. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Troubleshooting Wi-Fi networks and connections
Thanks for using Apple Support Communities.
Have a nice day,
Mario

I recentley bought a ipod touch set all language to English, billing to English etc. The problem i have is when i open itunes or Apps store on my ipod it is in German, I'm English so don't understand German.. Can anyone help to change language in store

I recentley bought a ipod touch 5.01,set all language to English.....every thing i view is in English except when i view (open) itunes or apps store it is in German, I live in England, I was born in England, and i speak only English. I want my itunes and apps store to open and display in English. I have messaged the apple help and telephoned the help, both was helpful but no matter what i do in setting (even in reset, which i've done) my ipod will keep reverting back to German in Itunes and Apps store. All other data in my ipod is in English........just the itunes and apps store grrrrrrrrrrrr.
Please help :-)

You can only use the German iTunes/App store if you are located in Germany. The German store is in the German language.

I can't open Itunes music store - error message

I can't open itunes music store. I tried downloading the new apple itunes updates, but my computer says that the updates have an invalid signature. My computer won't let me install the new itunes or apple quicktime to my computer. Can somebody help me?

FF result "connection was refused when attempting to contact local host".
If you would please let me know "Click here to try this music in iTunes Music Store" that I posted work for you ? Thanks.
Eme

After updating IOS 7 i can't open Itunes Store on my Iphone anymore

After updating IOS 7 i can't open Itunes Store anymore.

Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
Tried all these tricks w/o success:
- Log off and on again on iTunes account
- Change system language
- Disable all iCloud syncs
- Disable all automated downloads from app store and iTunes store
Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
Next I will try is to sync with MacBook.
Anyone solved it already pls post !

HT1420 looking at the 'help' to work out how to authorise new computer so can play songs, the instructions say - open itunes - go to store tab -locate 'authorise computer'- I cannot find the 'authorise computer' part !

looking at the 'help' to work out how to authorise new computer so can play songs, the instructions say - open itunes - go to store tab -locate 'authorise computer'- I cannot find the 'authorise computer' part !

You are looking at the drop-down menus at the top of iTunes e.g. on a Mac :
If you are on iTunes 11 on Windows then press Alt-S and the Store menu should appear at the top.

TS1717 I can't open iTunes. I'd been experiencing frequent freezes when I was using the iTunes store the past few days. What can I do to open iTunes?

? I can't open iTunes at all. When I hit the icon, it lights up but doesn't engage to open the program. The past few days I'd been experiencing frequent freezes when using the iTunes Store. Any ideas for how to open iTunes?

I would copy over the entire thing if you have room. With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account. While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases". If you have an iPhone, iPod and/or iPad...you can do the same thing from each device. Nice new feature...just remember that those ripped CDs need a back-up!!! Enjoy...

I can´t open itunes stores in my ipod touch

I can´t open itunes stores in my ipod touch

Vague.
What have you tried?
What happens?
Error message?
Any info?

I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i ve upgraded and woun't me bypass and get songs. what do I do?

I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?

I didn't realize I had to delete everything and sync again. WHEW! Thank you so much. That worked.

Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

Hi! I hv both 1st ipad& ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

Just think of the third problem. I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now). I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

Can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."

I can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."
How do I resolve this problem?

Try restarting your iPad or testing on another Wi-Fi network.
If that doesn't do it, try the troubleshooting steps in this iTunes Store doc. The same steps should help with App Store problems.
iTunes: Advanced iTunes Store troubleshooting

Why can't I open iTunes and App Store on my brand new iPad mini.

Why can't I open iTunes and App Store on my brand new iPad mini.

Have you set up an iTunes account?
iTunes Store: Changing Account Information
http://support.apple.com/kb/HT1918
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Apple ID Support - Manage Account
http://www.apple.com/support/appleid/manage/
 Cheers, Tom

I can't open iTunes or appp store!!!!

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