I can't open iTunes Store, what I can do?

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Bug: iTunes Store keeps crashing
Some people have found that the iTunes Store app on their iPhone crashes when they try to open it. There are two potential fixes to try.
Potential solutions:
Open the Music app and tap Store in the upper left corner. You should find that the app now works, although the problem might reoccur.
Double tap the Home button to open the multitasking menu. Close iTunes Store if it is listed. Now go to Settings > iTunes & App Store and click on your Apple ID then choose Sign Out. Sign in again and open the iTunes Store app and it should work
From:
http://www.digitaltrends.com/mobile/ios-7-problems/

Similar Messages

  • I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i ve upgraded and woun't me bypass and get songs. what do I do?

    I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?

    I didn't realize I had to delete everything and sync again.  WHEW!  Thank you so much.  That worked.

  • I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

    I cannot open itunes store from my iphone 4s. When I press the application icon it seems to be open at first but then automatically return to the main menu. What can be the problem?

    Logout of the app store and iTunes store: Settings>iTunes & App Store>Apple ID. Go back to home screen and  reset the phone by pressing the sleep/wake and home buttons together until the Apple logo appears then release them.
    Once phone has finished rebooting go back to  Settings>iTunes & App Store and login with your Apple ID and password again. Then open the iTunes Store app again.

  • Device: iPad 2. Problem: since iOS 7.0.2 upgrade I can't open iTunes Store. I've done hard reset to no avail. Everything else works fine! What's the safe fix?

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    Hello LDinaz,
    Thank you for the details of the issue you are experiencing with the iTunes Store on your iPad 2.  For the issue you are experiencing, I recommend signing out and back into the iTunes Store on your iPad 2:
    Changing your Apple ID account
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    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the issue persists after signing out and back in, I recommend following the iOS steps in the section titled "Isolate the issue: (Mac OS X, Windows, iOS)" in the following article (you can skip any steps you have already taken):
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I can´t open itunes stores in my ipod touch

    I can´t open itunes stores in my ipod touch

    Vague.
    What have you tried?
    What happens?
    Error message?
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  • Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

    Whenever I select iTunes It shows that it cannot open iTunes Store . What am I supposed to do for that ? Please help .

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • Can't open itunes store under windows 7?

    can't open itunes store under windows 7

    Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?

  • Why I can't open iTunes store on my  iPad?

    Hi,
    Can't open iTunes store / apps store on my iPad from few days
    What should I do ?
    Help me !!

    Have you rebooted your iPad? Hold down the home and power button. After a while a screen will appear asking you to slide to power off. Don't do this. Instead keep holding the home and power buttons. The screen will go black and the machine reboot.
    Let me know if that works.

  • After updating IOS 7 i can't open Itunes Store on my Iphone anymore

    After updating IOS 7 i can't open Itunes Store anymore.

    Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
    Tried all these tricks w/o success:
    - Log off and on again on iTunes account
    - Change system language
    - Disable all iCloud syncs
    - Disable all automated downloads from app store and iTunes store
    Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
    Next I will try is to sync with MacBook.
    Anyone solved it already pls post !

  • I purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem?

    i purchaseed an app monotoricamera but i cant find this application and this app removed from iTunes store what can i do for this problem? when i use report problem in purchase history " say to me this app is removed and i pay for that

    Well, if you didn't keep it in your iTunes library, on your computer, & then back that data up, you're out of luck if it's no longer available in the App store.
    Apple warns to backup your purchases for this very reason.

  • Hv first version of iPad , it's upgraded upto 5.0. Now I hv iPad 2. Both Hv iCloud, but my songs from old iPad r not getting shifted in my iPad 2. Can't open iTunes Store in both devices. Help.

    Hi! I hv both 1st ipad&amp; ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.

    Just think of the third problem.  I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now).  I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.

  • Can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."

    I can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)." 
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    Try restarting your iPad or testing on another Wi-Fi network.
    If that doesn't do it, try the troubleshooting steps in this iTunes Store doc. The same steps should help with App Store problems.
    iTunes: Advanced iTunes Store troubleshooting

  • I can't open Itunes store anymore

    Hi,
    At first, excuse my french !
    I can't open Itunes Store.
    I Updated my Iphone with the latest IOS 7 and now when I want to start Itunes I can't.
    I touch the Icon but nothing happens.
    Would you please help me ?
    Best regards

    Hello Calapachaeu,
    Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after upgrading to iOS 7.
    The first thing I recommend is quitting and relaunching the applications on your iPhone:
    Double-click the Home button.
    Swipe left or right until you have located the app you wish to close.
    Swipe the app up to close it.
    You can find the full article here:
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
    Restarting your device
    Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    Press and hold the Sleep/Wake button until the Apple logo appears.
    Note: Reset your device only if you are unable to restart it.
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    You can find the full article here:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
    iOS: How to back up and restore your content
    http://support.apple.com/kb/HT1766
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5. which is the way to solve this problem?

    Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
    which is the way to solve this problem?

    You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?

  • I can't connect to iTunes store, what is the soliton ?

    I can't connect to iTunes store, what is the soliton ?

    Make sure you are using the correct App Store.
    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the country/region where you are located.
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

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