I can´t open itunes stores in my ipod touch
I can´t open itunes stores in my ipod touch
Vague.
What have you tried?
What happens?
Error message?
Any info?
Similar Messages
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I can't access itunes store from my ipod touch
I can't access itunes store from my ipod touch
Vague.
What have you tried?
What happens?
Error message?
Any info? -
I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
I can't open iTunes store from my iPod
It doesn't show any messages, the screen is completely blank
I'm having a similar problem. I downloaded the updater and got the new iTunes software but not any new software updated on my iPod. When I sync my iPod (15GB v. 2.2 model about 1.3 years old) I get an error message about songs not being transferred due to my iPod software being too "old".
I noticed that my audiobooks genre is empty on the iPod meaning that they didn't transfer at all... some other songs that I purchased on iTunes didn't transfer either (Van Halen for instance).
The most irritating thing is that before I updated the software, everything worked just fine.
What do I do in order to get the new software to load onto my iPod?
One thing which may be of importance with this (though it's a guess at best) is that I bought this iPod before I switched to a Mac from a PC. I first used the iPod with a PC and then in order to not lose all the songs I bought on iTunes, etc. I downloaded iPodrip software in order to move songs from my iPod to my new Mac (because it was not going to let me link to another computer for "piracy" reasons I suppose).
When I look on my iPod under the About menu choice it says the format is for Windows, but I don't use it on that computer anymore.
Please advise...
Thanks a lot in advance...!
Rob -
After updating IOS 7 i can't open Itunes Store on my Iphone anymore
After updating IOS 7 i can't open Itunes Store anymore.
Same issue here on iPhone 4 after upgrade to IOS7. When launching iTunes store the iPhone loads data for a few secs, but then the screen is completely empty: No movies, no music, no genius.... The all page is completely white ( orblack for movies).
Tried all these tricks w/o success:
- Log off and on again on iTunes account
- Change system language
- Disable all iCloud syncs
- Disable all automated downloads from app store and iTunes store
Interestingly, iTunes store works perfectly with same account on iPad 2 after updateto IOS 7
Next I will try is to sync with MacBook.
Anyone solved it already pls post ! -
TS1368 I can not open the itunes store on my ipod touch
I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have an ipod and latly I can't open iTunes store and download music when I push that icon it only shows an 10.0 upgrade i<ve upgraded and woun't me bypass and get songs. what do I do?
I didn't realize I had to delete everything and sync again. WHEW! Thank you so much. That worked.
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Hi! I hv both 1st ipad& ipad2. I hv some music in my 1st iPad, that is not transferred in my new ipad2 via iCloud. Can' t open iTunes stores.
Just think of the third problem. I can't do backup neither, so I dare not restore my iPad to its default as I didn't do the backup the moment before upgrading it to iOS 7 (which I regret very much now). I have trusted Apple for years and didn't think of such problems could happen after iOS upgrade.
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I can't open iTunes Store features tab on iPad mini. Message given is: 'Your request produced an error. (newNullResponse)."
How do I resolve this problem?Try restarting your iPad or testing on another Wi-Fi network.
If that doesn't do it, try the troubleshooting steps in this iTunes Store doc. The same steps should help with App Store problems.
iTunes: Advanced iTunes Store troubleshooting -
I can't open Itunes store anymore
Hi,
At first, excuse my french !
I can't open Itunes Store.
I Updated my Iphone with the latest IOS 7 and now when I want to start Itunes I can't.
I touch the Icon but nothing happens.
Would you please help me ?
Best regardsHello Calapachaeu,
Thank you for providing so much detail about the issue you are experiencing with the iTunes Store after upgrading to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhone:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If you are still seeing the same issue after quitting and relaunching the iTunes Store app, I recommend restarting your phone and then resetting if it's still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
You can find the full article here:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If the issue persists, the last thing I recommend is backing up and restoring your iPhone:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Can't open itunes store under windows 7?
can't open itunes store under windows 7
Could you walk us through what happens (when you try to connect to the Store) in some more detail, please?
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Regards, since I upgrade to IOS 7 I can not open Itune Store from my Iphone 5.
which is the way to solve this problem?You've tried logging out of your account by tapping on your id in Settings > iTunes & App Store and logging back in, and/or tried a soft-reset of the phone ?
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Why I can't open iTunes store on my iPad?
Hi,
Can't open iTunes store / apps store on my iPad from few days
What should I do ?
Help me !!Have you rebooted your iPad? Hold down the home and power button. After a while a screen will appear asking you to slide to power off. Don't do this. Instead keep holding the home and power buttons. The screen will go black and the machine reboot.
Let me know if that works. -
I have iOS 7. When I go to the itunes store on my ipod touch it gives me a blank screen with nothing on it. I restarted my ipod touch and it didn't work. Can someone help me with this?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I can´t open any application of my ipod touch 4g.
I can´t open any application of my ipod touch 4g. I have updated the software, download a new app, restart and reset the ipod but it´s still not working. Someone knows what can I do?
Did you try restoring the iPod from a previous backup or to factory settings yet? If not, those would be your next steps.
iTunes: Backing up, updating, and restoring iOS software
Otherwise, you have a hardware issue, meaning you'll want to set up an appointment at your local Apple Store/Genius Bar to have them take a look at it.
B-rock
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