I can't open iTunes to sync new iPad and iTouch-

I am trying to sync my sons new iTouch and my iPad- the iTunes icon will not open, saying I need to update my software- I have already done that and confirmed that with the tech support line- the error message reads "iTunes Library.itl" can not be read ecause it was created by a newer version of itunes.
What do I do???

give your iPad a reset. HOld down the sleep and home keys until you see the silver apple. Let it reboot and try again.
Is your iTunes up to date? If not, update it and try again.
You can also try using different USB ports and see if that helps.

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Puspy wrote:
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I can't open iTunes to sync new iPad and iTouch-

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