I can't open iTunes...very BIG problem

I just downloaded the newest iTunes (6.0.5) and can't even use it. Everytime i open iTunes, I must first agree to the software license agreement, and then i get a message stating "The iTunes Music Library.itl file cannot be found or created. The default location for this file is the 'iTunes' folder in the 'My Music' folder."
I have tried everything. I have reinstalled iTunes, uninstalled it and tried reinstalling it again and again. nothing seems to be working though, i just keep getting the same message. Please help me, i can't even open my iTunes untill this problem is solved.

have you tried to restore your library?

Similar Messages

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    Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
    (99623)

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    Check the user tip below.
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  • I can't open iTunes in Windows 7

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