I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
How can I get rid of this error message and open iTunes?
are you running any anti virus software on your machine ?
Similar Messages
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Just the other night my phone desided to reset itself, and when i went to restore it it came up with The iPhone iPhone could not be restored. an unknown error occurred (-1).
Please Help i need this phone....and i dont have the money to replace it!I havent jail broken it so its probable a hardware issue then.......well then.......
anyway thanks man
Cheers! -
Why am I getting the message "Project could not be prepared because an error occurred. (File already open with write permission.) when trying to
share to the media browser? I have done this many times before and never got this message. This is very frustrating. Can anyone help me?Hi
Error -49 opWrErr File already open with write permission
Trash the preference files while application is NOT Running.
Easiest way to find out if this is the problem is by:
• Create a new User-Account
• Log out of Your old one and into this
• Re-try iMovie
If it now works OK - then 99.9% the problem is iMovie pref. file that needs to be trashed.
from Karsten Schlüter
Some users notice on exporting larger projects from within iMovie that this operation is aborted with an 'error -49'
This issue occurs only on MacOs machines using 10.7x
try switching-off the Local Mobile Backup
in Terminal copy/paste
sudo tmutil disablelocal
Re-launch Mac
Yours Bengt W -
When I attempt to upgrade an app in iTunes for windows, I get an error: "Could not purchase. An unknown error occurred (11111). There was an error in the iTunes Store. Please try again later"
I am running the latest iTunes 10.7.0.21 for Windows 7.
This error occurs if I try to either update the app or if I delete it and attempt to redownload.
I have an iPhone and an iPad. I am unable to update the apps or install the apps from within the App Store on iOS.
I do not have an AOL ID, as is a common issue with this type of error.
From what I can tell, my Apple ID account seems fine. I logged in, changed some information, and ensured my credit card is valid and updated.
I can download new apps just fine. I am unable to update or install apps I have purchased in the past.After 30 minutes this morning, no resolution. Then another tech support call this afternoon, 15 minutes in, was escalated to a Tier 2 (Senior) advisor. He said something similar to the above ("this is one of the strangest things I've seen"). He was chatted with iTunes guys and took all my info into the case and was escalating it over to engineering. Said they would be in touch.
So, no solution...yet.
Just to clarify:
iTunes on Windows7: trying to update an existing app, or re-download a prior app, gives the (11111) error. Downloading a new (free) app worked fine.
App Store on iPhone5, iOS 6.0.1: click on UPDATE, switches to INSTALLING...for a second, then switches back to UPDATE. No error message (and nothing in Diagnostic data).
App Store on iPad 3, iOS 6.0.1: same as iPhone 5.
Definitely account related.
I have cleared the store cache, signed out and back in, deleted the credit card data, and re-added, rebooting PC and iPhone...nothing works.
Will post if I hear anything back from Apple. -
I am trying to restore software on my iPad which is connected to my PC with iTunes when i'm in recovery mode a warning comes up
"The iPad could not be restored an unknown error occurred (1604) This i have discovered probably a USB timing problem ?
I have followed all suggestions but still my iPad screen is locked with a iTunes logo and a USB cable beneath it, wish I had never bothered
to update it now. Any help would be appreciated. rgWhen I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547
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iphone 3gs shows activation required, hooked up to iTunes and it is not recognized. Did the restore but just gets to the end and gives an error message it could not be restored, an unknown error occurred (-1). Can someone assist me in next steps please?
Instructions to get the phone back working temporary.. till there is a real fix.
1. turn off the phone
2. fire up iTunes
3. press and hold the home button, plug in the cable, hold till you get to see the recovery mode
4. iTunes will the allow to choose restore the phone back to 5.0.1 ( no other choice)
5. iTunes will then ask you to choose which previous backup to would like to recover.
(note: please do not reboot your phone unless necessary, i realize at times after reboot, it goes back to sq1) -
iphone could not be restored. an unknown error occurred (1). when iam restoring my i phone 4s iam getting this error message, can anyone please help me ....
That usually indicates a hardware failure. Make an appointment at the genius bar and have them look at it.
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i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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Every time I plug my iPhone 5s (32 GB) into my macbook pro, iTunes says: The iPhone "iPhone" cannot be synced. An unknown error occurred (1723). And none of my recently bought songs or my ringtones will transfer to my iPhone. I have iOS 8.1.2. I have only had this iPhone for about a month and a half. A week ago when I plugged it in it would say something along the lines of " This iPhone cannot be synced because the Photo library is not set up. Please try again later." What does that even mean? And now it is saying that it can't sync because of an unknown error. Well, how do I fix this? I have not yet downloaded the Yosemite update because it got horrible reviews and everyone I've talked to said their computer has gotten extra slow because of it so I was wondering if I need to download Yosemite so my iPhone will sync. I have tried turning my computer on and off, quitting and reopening iTunes, restarting my iPhone, and nothing has worked. I would really like to be able to transfer my music and ringtones etc. onto my phone.
Thanks you!You have told us you have iOS 8.1.2, and a non-current version of OS X Do you also have an old iTunes? Current is 12.0.1. I'm quite certain iTunes 12 is required to sync with iOS 8.
The current iPhoto version is 9.6. You are probably behind there as well, and that likely caused the first "photo ..." error. As you may know, iOS is changing its approach to managing photos in iOS 8, so I would imagine it would be important to be current with this application. -
what should i do when message say the ipad could not be restored. an unknown error occured (2003)
http://support.apple.com/kb/TS3694#error3194
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
I have problem in itunes i updated iphone 4s and could not be updated an unknown error occurred 3194
i have problem in itunes i updated iphone 4s 5.1.1 and could not be updated an unknown error occurred 3194
Please see the More Like This section on the right.
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i keep getting this message when trying to update my old 3g-"the iphone could not be restored-an unknown error occurred (-1)-any ideas? anyone?
i have done that
same result
the phone has a sim in it that is not active. does this cause the fault in question? -
I'm trying to restore my ipad, we forgot the passcode. I get into iTunes, and click on the update and restore button. After a minute I get a message that says, "the ipad software update server could not contacted. Unknown error occured (-23). What can I do?
Temporarily disable any security software on the computer and try again.
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My iTunes application can't open, An unknown error occurred (-45054)
An unknown error (-45054) has occurred on my itunes application with has shut my out of it completely, ive tried everything i could thing of but it still comes up with this unknown error and i dont know how to fix it
I am having this same problem. It just started today but I can't even get iTunes to open.
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I was using my Iphone 3G and I tunes told me I needed to upgrade my Itunes, after completing this the said I need to upgrade my I phone and it just blanked off while upgrading. I tried to restore it, I get throught the first 3 steps but then a message comes up and Iphone cannot be restored, unknown error has occured (1015) Please help me ??????????????
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
From Apple support page > http://support.apple.com/kb/TS3694#error3194
We cannot help you with a jailbroken device. You will have to look elsewhere. -
ITunes could not copy...unknown error occured (-50)
Hello. I'm getting the unknown error (-50) when trying to sync or copy songs to my ipodtouch. Part of my troubleshooting was to upgrade to the latest iTunes and the latest iOS. Both actions were completed today. Firewalls and security are turned off. Only certain songs have this error. I can copy other songs. I'm wondering if there is something in the mp3 file that is preventing this? I'm running Windows XP.
Thanks for the help!You'll want to follow this troubleshooting article:
http://support.apple.com/kb/TS1539
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