I can't open (launch) itunes. If I uninstall then reinstall will I lose my iTunes purchases?
I can't open (launch) iTunes. If I uninstall then reinstall will I lose my iTunes purchases?
Hi Reeve7,
Thanks for using Apple Support Communities.
In Windows 8, you should make sure you can find your iTunes library files, and you may want to backup to a different location. After that, reinstalling should fix the problem.
Good luck,
-Marcus
Similar Messages
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keep getting error7 ( windows error 1114) when trying to open i tunes. If i uninstall/reinstall will i lose my library/purchases etc. Sorry not very computer literate so easy instructions appreciated.
See Troubleshooting issues with iTunes for Windows updates. Your library should be safe, but you ought to back it up anyway.
tt2 -
I accidentally uninstalled some components of itunes when i repaired my PC. now itunes won't work. If I uninstall and reinstall, will I lose all my data?
Your data will remain as is. Back it up anyway.
(88923) -
I can't open my itunes application, keep getting message - the itunes application could not be opened, an unexpected error occurred (13010) Please help
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
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I can not open my iTunes anymore
i can not open my iTunes anymore i keep on getting an error message
Hello scrubzy,
What are your OS X and iTunes version ?
Try to delete iTunes Preferences :
Go to your-user-name/Library/Preferences
Delete all files with iTunes in their name
Launch iTunes
If that doesn't work, the best way is to reinstall iTunes :
http://www.apple.com/itunes/download/
Your files (music, apps, videos...,) won't be deleted.
Hope this will help. -
I can not open my itunes folder!!
I can not open my itunes folder. An error message pops up saying: The folder "itunes" is on a locked disk or you do not have write permissions for this folder... How can i open itunes?! ive tried reinstalling and repair but its still not working
Let's try this first. Hold down the Shift key while you try to launch iTunes. You should eventually see the following dialog:
Click "Choose library". Browse to inside the following location (depending on what operating system you're running):
Operating System
Default location of iTunes library
Microsoft Windows XP
\Documents and Settings\[your username]\My Documents\My Music\iTunes\
Microsoft Windows Vista
\Users\[your username]\Music\iTunes\
Microsoft Windows 7
\Users\[your username]\My Music\iTunes\
... and open the iTunes library you find in there. -
I can't open my iTunes "Error: New iTunes Library" help =(
Starting today, I can not open my iTunes library. Every time I try to open it, a error message shows up saying "Error: New iTunes Library". I don't know how to fix it. I've tried restarting my computer, taking the battery out, uninstalling iTunes (I couldn't uninstall it either! It wouldn't let me), and deleting the recent library change. Nothing has worked. I need help on how to fix it and what the error means please!
Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.
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I can't open my Itunes keep receiving error message- The iTunes Library.itl file cannot be found or created. The default location for this file is in the "i Tunes" folder in the "Music" folder. I have even tried removing and reinstalling iTunes and it still does work because I continue to receive this error message. Please Help!
Anyone can help to advice how to solve this issue ?
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I can't open my itunes all of a sudden
Does anybody know why I can't open my itunes on my mac? I didn't update to the 11.1. is that the problem?
Download the current version from here:
http://www.apple.com/itunes/download/ -
I'm using a Windows XP (32 Bit). I can't open my "iTunes Store" page. I have to struggle just to open the iTunes icon. When I do, it opens directly to my music library. When I try to click to the iTunes Store, it opens to a blank page with the words "iTunes Store" embossed in gray in the middle of the page. That's it! NO GRAPHICS! I even tired the "Diagnostics" test. It shows that there is a disconnect with the internet and the iTunes Store. When I clicked the "Help" button next to it, it opened to a totally blank page. Nothing. I'm trying to sync an iPad 2 to iTunes on that computer. It shows on the computer that the apps have been synced, but they are not present on the iPad. Just as a note: the apps and info in the account has been loaded on the computer via 3Gs and then a 4S phone. Thank you for any and all help in this matter.
Hi Andre V.,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M. -
I can't open my iTunes because it says MSVCR80.dll was not found. What can I do? Have I lost my entire library? Thank you for any help.
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99810) -
I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.
You might have two different things going on at once here.
Starting with the registry settings message.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes -
I can't delete any files, can't empty the trash bin, can't open my iTunes. Safari isn't working properly either. I keep getting the error message -50 when i try to delete anything...HELP!
Hello, not too helpful, but...
enum {
paramErr = -50, /*error in user parameter list*/
Usually means a bvad or unacceptable Charachter in a File or Folder name...
http://support.apple.com/kb/TA20831
Solving Trash Problems...
http://thexlab.com/faqs/trash.html
Open Console in Utilities & see if there are any clues or repeating messages when trying to open Safari or iTunes. -
i can't open my itunes , i tried to delete it and install it back already but still not working , please help
No , it is something crushed in my computer ? i keep re-download it and tried to download some old version itunes my computer is a Window 7 . i can't backup my iphone and ipad now pleses help , thank you
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I can't open the Itunes application, keeps coming up with unknown error occured
I can't open the itunes application on my mac book air. Keeps saying that an unknown error has occurred with (13014)???
iTunes error 13014
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