I can't open links like "sign in" "search for firefox help" "my account" this is a suddenly problem

Firefox has been working fine. Today, I cannot sign into AOL, or Craigslist. I can't click on anything at the top of the page or on the side. I couldn't click into the search box for Firefox help.

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
*https://support.mozilla.org/kb/Cannot+log+in+to+websites
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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HT5012 I can't open links like in apps or if I click on a item in a web site it won't open

I can go into apps but when I click to open nothing connects also I can open attachment from mail but can't open anything when I click on an item

Hi Sharrondrap,
Thanks for using Apple Support Communities. I would recommend forcing your apps to close and see if that helps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
If the issue's persisting, also try a reset of your iPad:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

Can't open MOV files in FCP: "Searching for movie data in file..."

I know this has been posted before, but none of them seem to match up to what I'm all of a sudden dealing with. I have 4 MOV files that I'm converting to WMV. Movie 1 & 2 exported fine. Now, however, any time I try to open another MOV file, I get an error that it's "Searching for movie data in file..." and the file name is ALWAYS the same. The weird thing is, the file it's looking for is none of the 4 movies I'm working with. So how did the first two work and this pop out of nowhere??
I have cleared out the render cache. Dumped all the cache and prefs files I can find, etc. Restarted the machine. Started FCP with the Option key held down.
I've searched everywhere, but people usually seem to come across this error while opening FCP (I'm running 6.0.6). This only happens when I open a MOV file (oddly, I can open WMV files in FCP without issue).
HELP!

So, I open the movies in QT and the EXACT same thing is happening. So it appears the guy who created the videos did something when he was making them (probably made a reference files along the way). I'm having him re-export the MOV files.
So, it's not a FCP issue.....

How can I open links on a page loaded with Firefox in my default browser (Mac Safari) instead of Firefox?

I don't want Firefox to be my default browser, but I do want to use it for certain things. When I do use it, if there's a link on a web page, it doesn't respect my default browser selection which is Safari (Mac). It always opens the link in Firefox. This makes me not want to use it at all. Can I fix this?

See here
*https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default

Can't open links/drop screens.

There are a number of sites that I can't open links, or drop screens on. Bodybuilding.com, and watchseries.it are two examples. BB.com I tried to sign up for a competition, and it did not register the submit button at all. Watchseries I tried to click show all links, and it wouldn't. It will however allow me to click other links. I tried removing Firefox, and reinstalling it to no avail.

Hi JZeroX ,
Sorry to bother you after your Firefox problem has been resolved, but I am wondering if you would be able to help us.
Could you first of all search on the computer for all copies of the following files.
# nptnt2.dll
# libinject2.dll,
# libredir2.dll
The first file does appear to have been on your computer. Possibly you will also have the other two.
Search Tips
* These instructions may help http://kb.mozillazine.org/Show_hidden_files_and_folders
* Also note Windows often hides the last part of at least some file names you may need to set Windows to show the full file name. The part of the file name after the last dot is often referred to as the file extension. See http://windows.microsoft.com/en-us/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7
''guigs2'' from the Firefox HelpDesk will probably be following up on this post, but being paid staff is only available in working hours.
For now please try to find the files but do not take any other action, as you appear to have the file disabled, and we an not be certain yet that it is a bad copy.
Perhaps you could post back to say whether you are able to search for these files and whether or not you have found them.
Thanks in advance, John
'''Background Information'''
You seem to have a file installed that apparently is malware and Firefox engineers are trying to get hold of a copy of the file. They can study it to confirm it is bad,then pass the information on to the sites that detect malware.
Briefly you kindly provided troubleshooting information you posted this question
* https://support.mozilla.org/en-US/questions/1005843
* The information may be viewed using the link labelled ''More System Details'' at the top right of the question.
* That includes shown as a Modified Preference '''dom.ipc.plugins.enabled.nptnt2.dll:''' ''False''
We are very interested in the file ''nptn2.dll'' some of those are apparently bad files that cause problems.
There is more information in a contributors thread started by staff member Cheng Wang.
* ''Higher crash rates in 30? '' [/forums/contributors/710406]

I can't open links in firefox. I must drag them to the tool bar or right click and open in a new page

I am running Vista and installed a new version of firefox yesterday plus I messed around with trying to block some obnoxious advertising pop up windows. Now I can't open links and must drag them to the browser bar or right click and "open in a new window". How do I fix this? I tried to restart Firefox but it didn't help. thanks!

Start Firefox in [[Safe Mode|Safe Mode]] to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to open a new window and see if that window works.
You can check for problems with the localstore.rdf file.
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Firefox and Thunderbird do not communicate anymore : I can't open links from TB emails ( a href... ) and can't send mail from FF pages (mailto)

Hi there,
Please excuse me if a make a few mistakes, I am French ;)
I come here because firefox and thunderbird are not working together anymore. This is what happens :
- Firefox and Thunderbird are opened
- I click on a link in an email
- A few seconds after that a Firefox windows pops up. The title is : "Close Firefox", the content is : "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
Second case :
- Firefox is closed and Thunderbird is open
- I click on a link in an email
- A few seconds after that a Firefox windows pops up as expected. Firefox opens the link as expected but doesn't opens the other tabs as usual (when i start FF it re-opens previous tabs)
Third case :
- Firefox and Thunderbird are opened
- I click on a link to send an email (<a href="mailto:......@.....">)
- A few seconds after that a Thunderbird windows pops up. The title is : "Close Thunderbird", the content is : "Thunderbird is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."
As in the second case, if TB is closed when i click on the mailto, TB opens properly and send the email.
If Internet Explorer is set as my default browser, it works fine for "Thunderbird -> link -> IE" but the "IE-> mailto -> TB" still doesn't work.
I already looked up for some answers on google but can't find something which works.
Thank you in advance for your answers.
Vincent

Check the target field in the Firefox desktop shortcut and make sure that you do not start Firefox with the -no-remote switch or have set the environment variable MOZ_NO_REMOTE=1 (Control Panel > System > Advanced > Environment variables).
Always make sure to start at least the default profile without the -no-remote command line switch.
If you need to have more than one profile open at the same time then start subsequent instances with the -no-remote command line switch.
You can not send links from other programs to a Firefox instance that is started with the -no-remote switch.
In such a case you need to drag links in a Firefox window or paste the link in the location bar.

Can't open links in pdf file 9.3.2

I have installed Reader 9.3.2 and all of the sudden I can't open links within a pdf file. I get a block message and it doesn't give me the option to choose Allow. When I go to Edit > Preferences > Trust Manager > Settings everything is grayed out. I had to revert back to 9.3.1 for it to work again. Does anyone know the fix for this. Our 9.3.2 install was streamlined into a 9.3.0 msi package and then installed through a GPO.

same problem here.. but I figured it out.. Believe it or not, if you just wait 5-10min it will come up. I also "End-Task" on some exe that start or had "3D"in the name and after that adobe would come up fast when opening pdf's. Think you need to disable some of the internet related items under preferences.

Can't open links in Skype, WLM nor saved HTML (Firefox won't respond)

"I can't open links in Skype chat windows when having a Firefox session running in the background, it just flashes the window borders. If i close Firefox and leftclick on the links Firefox automatically opens the link but not while having a session running in the background. Strange thing while having clicked the link and started a new Firefox session it opens the tabs as usual while clicking the links the next few times but closing Firefox again and restarting it and then click on links in Skype window, it doesn't respond. I have to bring the context menu and then choose copy adress."
I see there is no answer for the problem that guy have had and I have the same problem - links from skype and from windows live mail won't open and there's more - FF doesn't open html files that are saved to pc, even thou I just saved em, but when I click on em happens nothing and when I rightclick and choose open with FF happens nothing.
It worked for couple of weeks with no problem and suddenly today links just make skype flash exactly as in christianhbergs description and in windows live mail they are becoming purple but firefox doesn't react.
as soon as I make IE as my default - links are working, but not with firefox.
So I assume the problem is in firefox (not in skype or WLM nor in Win8)
(running Win8 and FF25.0)
And none of the solutions you gave us in https://support.mozilla.org/en-US/questions/961242#answer-497345 work.

Hello,
In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see [[How do I create a screenshot of my problem?]]
Once you've done this, attach the saved screenshot file to your forum post by clicking the '''Browse...''' button below the ''Post your reply'' box. This will help us to visualize the problem.
Thank you!
Curtis

RMS stopped. Users told "only documents created in a signed application can be opened in a signed application"

Hi
I hope you can help and that this is the right forum.
We have a RMS 1.0 sp1 server which has stopped working.
Users get "only documents created in a signed application can be opened in a signed application" when trying to protect a document in word or Outlook, and are unable to open previously protected documents.
C:\Users\username\Local Settings\Application Data\Microsoft\DRM - only has the one file in it which is DRM-Machine. the .eul .CLC and .Gic files are missing from this folder.
The server running the rms has an event id 82. " the callers machine certificate has a certificate chain that is not valid"
I ran an irmcheck on the local machine which showed " No user Certificate"
I can connect to the rms server urls , both licensing and certificate with no errors and IE shows the zone to be local intranet.
Can anyone see what my problem might be and suggest why the workstations are not getting their certs and allowed protection? What else should I be checking?
Best Regards
Steen

Hi
Here is the answer which resolved my situation, I hope it helps yours.
Guybrush-Threepwood I've marked your post as helpful as we had installed SP2 but it was not installed correctly and installing correctly was part of the solution.
PROBLEM:
Client began seeing the error:
“Only documents created in a signed application can be opened in a signed application”
On the server we were getting events:
“The callers machine certificate has a certificate chain that is not valid”
CAUSE:
Servers running RMS before SP2 can no longer get a valid Server Licensor Certificate.
RESOLUTION:
1. Install RMS v1 SP2 from:
http://www.microsoft.com/en-us/download/details.aspx?id=14329
2. Locate and then click the following key in the registry.
For the enrollment URL on x86 versions of Windows Server 2003:
HKEY_LOCAL_MACHINE\Software\Microsoft\DRMS\1.0\
For the enrollment URL on x64 versions of Windows Server 2003:
HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\DRMS\1.0\
3. On the Edit menu, point to New, and then click String value.
4. Type EnrollmentURL, and then press Enter.
5. On the Edit menu, click Modify.
6. Type
https://activation.drm.microsoft.com/enrollment/enrollservice.asmx, and then click OK.
7. On the Edit menu, point to New, and then click String value.
8. Type CloudGicURL, and then press Enter.
9. On the Edit menu, click Modify.
10. Type
https://certification.drm.microsoft.com/certification/certification.asmx, and then click OK.
11. Go into the RMS Web interface and renew the SLC
HTH

Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.

Today I think firefox automatically installed a new version and after that it said my adobe flash was old so I had to update that. Now I can't open links in a new window.

Firefox doesn't install new versions of plugins, but Flash may update itself automatically. 
You are still one version behind on Flash, current is Flash 10.1 r85 
If the Flash player didn't update properly then you need to download the full version and run the installer as Administrator (right-click: Run as ...)
Flash Global Notifications Settings Panel: 
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager05.html
You are more versions behind on Java updates with having Java 6 U11, current is 6 U22.
*Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
Update the [[Java]] plugin to the latest version.
*http://java.sun.com/javase/downloads/index.jsp (Java Platform: Download JRE)

Gnome-Terminal can't open links anymore

Hey
I'm using Awesome as "DE" and gnome-terminal as my default terminal.
The Problem is that I can't open links in gnome-terminal anymore (through right click->open link). I get the Error:
Could not open the address "$Link"
Operation not supported
In the "gnome-default-applications-properties" I set "Custom" and used "chromium" as command.
Does somebody maybe know what the problem could be or at least where I can get a bit more error logs?
greetings
vIiRuS

What is the output when you run 'x-www-browser' in a console? It *should* work as I just had to investigate the very same issue this past weekend and it cleared up the problem for me.
Edit: Oh wait, I just re-read your first post...instead of right-clicking, try control+click. That's what I use.
Last edited by thayer (2010-08-03 19:35:11)

Can't open links/hyperlinks in my mails....

Maybe its not the right forum, but I havn't been able to find help elsewhere. I'm using Outlook for Mac 2011 but can't open links/hyperlinks in my mails. The cursor turns into a hand as expected, but nothing happens when I try to activate the link. My default browser is Safari. Please help if anyone can..

Hi janjkp,
I don't use Outlook so I cannot test anything here.
Is Outlook the only application that this occurs?
If it is only Outlook, I would suggest that its a setting or bug in Outlook causing the issue.
Instead of just clicking on the link, try Command (or right) Click and see if there is an 'Open Link' or 'Open URL' selection in the contextual menu.
If you can open the link that way, see if there is a setting in the preferences in Outlook that stops links being opened.
Hope this helps

[Solved] Thunderbird can't open link in Firefox after update

Today there were updates for Thunderbird and Firefox (and a few other). After that Thunderbird can't open links with Firefox. If I click on a link nothing happen. I started Thunderbird from terminal, and when I clicked on a link I got this message:
** (thunderbird-bin:6130): WARNING **: Could not launch default application for URI: Failed to execute child process "/usr/lib/firefox-7.0/firefox" (No such file or directory)
I checked /usr/lib and the folder for Firefox was directly under it, no folder "firefox-version" in between. I guess one must change the path somewhere for Thunderbird to find Firefox. Where to change that? I have looked both in the menus in Thunderbird, and in the Thunderbird folders in my home and in /usr/lib, but I don't see the path to Firefox anywhere.
Last edited by Lennie (2011-11-10 08:51:39)

Lennie wrote:I checked /usr/lib and the folder for Firefox was directly under it, no folder "firefox-version" in between.
That's right: http://mailman.archlinux.org/pipermail/ … 22051.html
Unfortunately I have no idea what needs fixing. Have you tried to reboot?

Can't open link from the forum which should solve the text replace bug

Can't open link from the forum (http://feedback.photoshop.com/photoshop_family/topics/text_corruption_in_photoshop_cs6_fil e) which should solve the "text replace bug":
http://helpx.stage.adobe.com/photoshop/kb/text-replaced-text-different-layer.html
Anywhere else where I can download thich tech doc?
Thanks in advance

Hi,
Try this link:
http://helpx.adobe.com/photoshop/kb/text-replaced-text-different-layer.html
The one posted needs to be updated.
regards,
steve

I can't open links like "sign in" "search for firefox help" "my account" this is a suddenly problem

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