I can't open messages or FaceTime

Why can't I open messages or FaceTime.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
 Cheers, Tom

Similar Messages

I can't open messages, mail, and podcast won't play.

Since the most recent update, I can't open messages or mail. I've double clicked the home button and swiped them off to restart. For both, the screen stays white for a few seconds and kicks me out. My podcast wont play and I've been trying to set up apple pay and can't find pass book in my settings. Can any one suggest a fix?

Welcome to Apple Support Communities
Go to  > Force Quit or press Alt, Command and Esc keys, select Mail and force quit it. Finally, turn off your Mac.

TS2755 i can't open Messages inbox in iphone4???

i can't open Messages inbox in iphone4???
When i receive a message I can read it, but when i try to return to the mailbox to delete the message the system hang up and message page close.
i have iphone 4 with OS 6.0
thanks

close out of the message app, double tap the home button and completely close out of the message app.
Then do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

Can not open messages. Says I am not connected. But I am

Can not open messages. It says that I am not connected. I can get emails and open Facebook. I know that I am connected. It accepts my password.

Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I can't access messages or facetime from my mac

I've been using messages and facetime on my macbook air for almost a year now. I am currently running OS X Mountain Lion 10.8.4. Recently I've had trouble getting onto facetime and messages from my mac. I have no problems getting on either from my iPad, but I can't seem to get on from my mac. When I try to login to messages or facetime, I get this message; "The registering device does not have appropriate credentials". I can still get on the app store from my mac, and everything else is working fine, I just can't get into messages or facetime. Does anybody know a way to fix this problem? Any help would be greatly appreciated, thanks!

Sign out of iMessage in the Accounts tab of the preferences dialog, then sign back in. If there's no change, log out of your user account, log back in, and try again.

Can't open messages saved on memory card

Hi, i've had my e63 for about 3 months, and all of a sudden during the day today it wouldn't open any messages saved on my memory card, i can still open images saved onto my memory card though.
I've done a backup with nokia pc suite, and ive formatted the memory card, reset the phone to factory settings, and then restored the data onto my phone, but i still can't open them. If i change the settings to use phone memory i can open messages that i receive. but i'd like to be able to open the messages on my memory card because some of them have sentimental value.
If anyone can help it'd be greatly appreciated.

It is sad that no one responded... been having the same issue myself and this is what I did:
On your device go to Options->Memory and make sure the following are set ON:
Media Card Support
Media Transfer Protocol (MTP)
Mass Storage Mode Support
Auto Enable Mass Storage Mode When Connected = Yes
And don't forget to save your settings (BB button->Save)
Now, when I connect my BB to my PC, I don't bother running Device Manager. I just plug in the Storm and after about 40 seconds, XP finds my two devices -- device memory and memory card -- as two separate drives. I had to set TAKE NO ACTION on XP to keep it from booting a few apps like X2Play, etc. But now it works flawlessly and I see ALL the predefined folder structure.
Hope this helps if you haven't gotten any help yet.
AGE

Today I can't open Messages on my Mac

Every morning, I use Messages (formerly iChat) to video chat with my mom and brother. Today, in Yosemite 10.10.1 when I try to open Messages, it starts opening and I get the menu but nothing else works. I have the beachball and I can only force-quit because it says it is not responding. I threw out the preference files in my Home library for Messages but that didn't help. It worked up until yesterday, so what else can I do?

Back up all data.
Quit Messages if it’s running. Force quit if necessary. Relaunch it and test after each of the following steps. If the problem isn't resolved, quit again and go on to the next step.
Step 1
Make sure you know the ID and password you use with iMessage. Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
          Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
          Keychain Access ▹ Preferences ▹ First Aid
If the box marked
          Keep login keychain unlocked
is not checked, check it.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain.
From the Category list in the lower left corner of the window, select My Certificates. Look carefully at the list of certificates in the right side of the window. If any of them is marked with a red "X" as expired or invalid, delete it. Also delete all items with "iMessage" or "com.apple.idms" in the name, whether valid or not.
From the menu bar, select
          Keychain Access ▹ Preferences... ▹ Certificates
There are three menus in the window. Change the selection in the top two to Best attempt, and in the bottom one to CRL.
Log out and log back in.
Step 2
Hold down the option key and select
          Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
          Containers/com.apple.corerecents.recentsd
          Caches/com.apple.Messages
          Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
          Containers/com.apple.iChat
          Containers/com.apple.soagent
          IdentityServices
Leave the Library folder open. Log out and log back in.
Step 3
Go back to the Finder and move the following item from the open Library folder to the Desktop:
          Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place.
Step 4
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
          com.apple.iChat
          com.apple.ids
          com.apple.imdsmsrecordstore
          com.apple.imessage
          com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post your results.
If you later decide that you don’t like the results of Steps 3 and 4, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup.

Sometimes i can't open messages' application

i don't know why but sometimes i can't open the sms page,i click on it and it crashes instantly,so i have to reboot several times the phone until it restart to work. I don't want to do a hard reset on my phone,so i think i'll wait symbian anna,wishing that can risolve this problem...

Is your Messaging folder stuffed with a high no. of messages ? If so delete as many as possible.. If you need to keep them..either back-up or Sync thru' OVI suite.
BTW always provide your device details.. though going by your post it seems an S^3.

Can not open message catalog CMDTUX_CAT,set 1,NUM 868 ,Check TUXDIR =C:\bea

Hi All,
I installed tuxedo8.1 on my pc and i am using win2k as my os.
but when I do a tmloadcf ubbsimple , i get erro like this,
NLS:4:cannot open message catalog CMDTUX_CAT,num 868;
Check TUXDIR=C:\bea\tuxedo8.1,LANG=English_United States.1252
I am stuck up with this for quite sometime, can anyone point me out where I have gone wrong. I have set all the environment variables present in the ubbconfig file.
Here is my ubbconfig
ident     "@(#) samples/atmi/simpapp/ubbsimple     $Revision: 1.5 $"
#Skeleton UBBCONFIG file for the TUXEDO Simple Application.
#Replace the <bracketed> items with the appropriate values.
*RESOURCES
IPCKEY 123034
#Example:
#IPCKEY          123456
DOMAINID     simpapp
MASTER          simple
MAXACCESSERS     10
MAXSERVERS     5
MAXSERVICES     10
MODEL          SHM
LDBAL          N
*MACHINES
DEFAULT:
APPDIR="C:\dbh\simpapp"
TUXCONFIG="C:\dbh\simpapp\tuxconfig"
TUXDIR="C:\bea\tuxedo8.1"
#Example:
#          APPDIR="/home/me/simpapp"
#          TUXCONFIG="/home/me/simpapp/tuxconfig"
#          TUXDIR="/usr/tuxedo"
Fattan LMID=simple
#Example:
#beatux          LMID=simple
*GROUPS
GROUP1
     LMID=simple     GRPNO=1     OPENINFO=NONE
*SERVERS
DEFAULT:
          CLOPT="-A"
simpserv     SRVGRP=GROUP1 SRVID=1
*SERVICES
TOUPPER
Thanks in Advance.
Fattan

Hi Williams,
I am also giving my ULOG.
103458.HDHARMENDRA!tmboot.740.1304.-2: NLS:4: Cannot open message catalog LIBTUX_CAT, set 1, num 603; check TUXDIR=C:\dbh\bea\tuxedo8.1, LANG=English_United States.1252
103458.HDHARMENDRA!tmboot.740.1304.-2: NLS:4: Cannot open message catalog LIBTUX_CAT, set 1, num 588; check TUXDIR=C:\dbh\bea\tuxedo8.1, LANG=English_United States.1252
103458.HDHARMENDRA!tmboot.740.1304.-2: NLS:4: Cannot open message catalog CMDTUX_CAT, set 1, num 1362; check TUXDIR=C:\dbh\bea\tuxedo8.1, LANG=English_United States.1252
103458.HDHARMENDRA!tmboot.740.1304.-2: NLS:4: Cannot open message catalog CMDTUX_CAT, set 1, num 725; check TUXDIR=C:\dbh\bea\tuxedo8.1, LANG=English_United States.1252
With Regards,
Fattan

Can't send message with FaceTime "send" button no lit

I can't send a message in FaceTime messenger. I can type in the text box but cannot send. Send button is not highlighted.
Why?

Jweatherly wrote:
I can't send a message in FaceTime messenger.
What is "FaceTime messenger"?
FaceTime is for video calls, not messaging.

Since updating to 37.0.2, I can't open messages in Gmail.

When trying to open messages in Gmail, I can sometimes open one message if I click it immediately after opening Firefox, but I can't go to the next message, open any other message from my Inbox, or change folders within Gmail. I confirmed the issue wasn't with the Gmail server by repeating the process in Chrome with no issues.

Did you have Firefox 37.0 or 37.0.1 before you updated? The changes were very minor, so I think the problem is more along the lines of a glitch than a program change...
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* (menu bar) Tools > Page Info > Security > "View Cookies"
* click the padlock or globe icon in the address bar > More Information > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

HT5538 Can't use messages or facetime on my iPod 4 touch

I have an iTunes account and iCloud email but nothing happens when I sign in.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
 Cheers, Tom

E71 - can not open message because memory is full ...

First time in my life i have seen this error. Whent I tried to open message I've got error message "Memory full. Close some applications and try again". There is nothing open and only mesage want work. And I still have only 82b free phone memory and 1044Mb on memory card.
What is this new/old problem?

first creat a backup of your phone memory on the memory card than backup your phone data on the computer ( including memory card user files ) using pc suite than format your phone ( if you dont know how its in the e series phones top questions ) when you finish formating restore your data from the computer ( including user files on memory card ) and than restore your phone memory backup from memory card . this should work my freind had the same notification ( memory full delete some applications and try again later ) but not in the messages but is how we fixed the problem .

Can't hear phone calls, can't open messaging app. I've tried everything.

Okay, so every time I receive a phone call, I can't hear them very loudly and my volume is at it's highest. When I make a call, it doesn't even ring. Last, but not least, when I try to open my messaging app, my phone freezes and then the app closes. I've tried rebooting, restoring, turning off and on, and closing apps. My phone is broken in the least, it merely has a single scratch, but I've almost had it for two years. Help please?

I just started having this same exact problem. I just replaced the screen on my phone too but it had still been working for a few days and then now this. Im thinking water might have gotten into it because the new screen did not come with the metal screen that goes inside the speaker hole if u know what im talking about. But also im thinking a wire might have come loose i side

Today i can't open messages, can't connect to Wifi

Hi
its my Iphone5 ios 6.0.1, yesterday everything was working just fine, i wake up this morning, to find my iphone doing something strange, "it was connected to the charger" it restarted and the camera light was on, after that i was not able to open my messages at all, it just crashes when i click on it and goes back to the home screan, and i was not able to connect to my home wifi, keeps giving a message saying that password is incorrect, internet is working fine, wifi as well, its working perfectly on my wifes iphone 4 ios 6.0.1, i even deleted my network from my wifes phone and reconnected again to make sure that the password is working, i tried anything, shutting down, restarting, setting reset, clearing safari cookies, when i receive a msg on my phone i recieve it and can open it, but when i try to go back to the messages folders again it crashes and i'm back to the home screan, PLEASE HELP

i found out that when i turn Wifi Security off the iphone connects to it, very slow but works, but its not a solution, i cannot keep my wifi open to air

I can't open messages or FaceTime

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