I can't open Mozilla Firefox because of a pop-up telling me I have a Virus. To eliminate the virus, I have to go purchase a $59.95 XP Antivirus 2012 that I can't afford, since I already have KASPERSKY protection. HELP!

When I click on the Mozilla Firefox Icon to open the internet, I get a pop-up warning me that I have "22 critical system objects" (viruses?). When I try to eliminate them I am taken to a site asking me to spend $59.95 on your antivirus program. I have KASPERSKY and can't afford another antivirus program, but I can't get past this pop-up unless I buy it. HELP!!!

This isn't a Firefox problem, it's a computer problem. Download and run Malwarebytes. That should help you out. And there are no replies because it's only been 7 minutes since you posted.
And don't buy whatever they're trying to sell you. It's a virus trying to steal your credit card information.

Similar Messages

  • I can't open Mozilla Firefox

    I can't open icon. It was working now it isn't. How can I open it?

    Hello Silvermoon6775, '''Try Firefox Safe Mode''' to see if you can open firefox with that way. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
    You can start Firefox in Safe Mode as follows:
    * On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac: Hold the '''option''' key while starting Firefox.
    * On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    When the Firefox Safe Mode window appears, select "Start in Safe Mode".
    ;[[Image:SafeMode-Fx35]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
    ''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    When you figure out what's causing your issues, please let us know. It might help others with the same problem.
    thank you

  • HT1414 how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then re

    how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my  back up the operating system was ios 6.1.2..

    Your phone is in recovery mode. Did you plug it to the computer running itunes? What happend?

  • HT4972 My safari app won't open itunes apps page & the apple apps which are already downlaoded on the iPhone 4iOS when I purchased it have disappeared and can't download them again because safari msgs pop up reading "the site addy is incorrect!" please he

    My safari app won't open itunes apps page &amp; the apple apps which are already downlaoded on the iPhone 4iOS when I purchased it have disappeared and can't download them again because safari msgs pop up reading "the site addy is incorrect!" please help

    Tried the iTunes App on my iPhone....Still nothing!
    Infact I have no "Apps App" to tap & open so i cannot view/purchase any Apps for my iPhone
    My wife's even tried downloading Apps to my iPhone from our iPad after syncing them up but all it seems to do is send me the App badge from our iPad to my iPhone but cannot open it because the App is still 'Waiting'...Waiting for what???...nothing!??...No download???...just a faded App which won't open? Apps that just sit & wait!??? It's not good when your trying to run a business for the 1st time & not good when its causing rows either! So what do I do? because its been like this for a year nearly now...:S

  • I'm recording video on JVC HD camera.Every 13:54 it starts a new file.I have one file that won't play.I get this message:Quick time player can't open (names file) because the movie's file format isn't recognized.  Only happens this one file.Ideas?

    I can't open one Quick Time movie file.  It says: Quick time player can't open (names file) because the movie's file format isn't recognized.  Only happens on this one file.  All the others of a two hour shoot are fine. 
    Any ideas what's happened and is there some way to open that file and retrieve what's on it? 

    Thanks this was useful. I have been ripping my audiobooks and I was finding that they would get uploaded to iCloud in the process, which in itself was fine, but then iTunes would not let me change the media type to Audiobook, which is annoying as it effects how iTunes treats the media. Like showing you the skip back 10 seconds button.
    The general outline here helped me work around the issue and change the media type before the media was re-uploaded to iCloud.
    Sean

  • I can not find mozilla firefox folder in Start All Programs how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?

    i can not find mozilla firefox folder in Start>All Programs> how can i open firefox in safe mode i am using win7 and firefox 4.ob10 ?

    A quick workaround - Go to Start > Run, and paste this in the box: "C:\Program Files (x86)\Mozilla Firefox\firefox.exe" -safe-mode

  • My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.

    My iPod used to be signed in with my moms apple ID but now I have my own. When I opened IMessage it wanted me to sign in, but on the last step it said, "your email can't be verified since its already in use" please help I want to use IMessage.

    Hi Kanemelinda8833,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Associating and verifying email addresses with your Apple ID
    http://support.apple.com/kb/HE68
    Also, make sure you have signed out of your Mom's Apple ID and are signed in with your own Apple ID on this device.
    Click on the link to see more details and screenshots. 
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    Sign out of your Apple ID on all iOS devices, in the following locations:
    Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
    Sign in to your Apple ID on your device.
    When activation is complete, your Apple ID and all verified email addresses should be visible in Settings > Messages > Receive At
    Cheers!
    Judy

  • My ipod touch 1st generation had itunes and usb symbol that stack-up there..i can't open my ipod because of that symbol

    My ipod touch 1st generation had itunes and usb symbol that stack-up there..i can't open my ipod because of that symbol.

    You'll have to restore your device in iTunes. Connect in recovery mode, explained in this article:
    iOS: Unable to update or restore

  • I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..."

    This problem arose when I attempted to upgrade my existing FireFox browser to the new FireFox 7. I clicked through the auto-update, but didn't think that anything changed, as the browser didn't look like the image in the feature explanation image I was viewing. I then tried to download Firefox 7, and when I tried to instal it, this process began.
    I can't uninstall/install FireFox due to a pop-up that says: Your computer must be restarted to complete a previous upgrade of Firefox..." When restarted and attempted again, the same pop up appears and I am stuck in an infinite loop.
    I cannot locate the Mozilla file within my program files to try and delete cantankerous upgrade components, which seems to resolve this issue for many people. See: https://support.mozilla.com/en-US/questions/796566
    I also tried completely deleting Firefox, which didn't work either-- I ended up doing a system restore, only to be met with the same infinite loop.
    Now, when I click on the Mozilla icon, nothing happens. No window opens, no error message, nothing.
    Why can't I find the Mozilla folder in my Programs File but can see it in Control Panel "Add or Remove Programs" (though I can't uninstal due to infinite loop)?

    It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
    To properly close Firefox on Windows systems, use
    :File > Exit or "Firefox:" button > Exit
    When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
    You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

  • "you can't open application NotificationExec because PowerPC applications are no longer supported"  continually appearing on my screen

    I have an iMac with Lion 10.7.4 and tonight I tried to download and install a Maxstor drive from the internet, since then the following notice has appeared on my screen at approximately 6 second intervals.  “you can’t open application NotificationExec because PowerPC applications are no longer supported”  I have removed the Maxtor manager via the waste basket but the notices keep appearing.  Is there a way for me to stop these as they make my iMac virtually unusable or is this a virus?

    none of the above worked for me....this worked after hours of messing around with Libraries, deleting things, etc.
    Absolutely frustrated by the same problem, just lost 3 hours of my day trying to uninstall after getting the same error message. The ONLY thing that worked for me was going to the following Maxtor (Seagate) URL:
    http://knowledge.seagate.com/articles/en_US/FAQ/199931en
    I downloaded their "remove maxtor sw.zip" file
    Click here to download the remove_maxtor_sw.zip file and store it on your system's desktop.
    And it worked perfectly. Took 10 seconds and - after restarting - it was done.
    What a waste of the day!!!

  • I can't open Mozilla Thunderbird anymore (i.e. nothing happens upon clicking on it)

    In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder.
    Since then, I can't open Mozilla thunderbird anymore. Any suggestions, besides uninstall and reinstall?
    Thanks in advance,
    L.

    ''lienv [[#question-1041952|said]]''
    <blockquote>
    In my program files there is a folder of Mozilla Thunderbird and a folder Mozilla thunderbird(14). Recently (13/1/15 and 11/1/15) an uninstall folder was automatically added to the former and latter Mozilla-folder.
    Since then, I can't open Mozilla thunderbird anymore. A Microsoft Windows window appears that sais: Mozilla Thunderbird stopped working. Any suggestions, besides uninstall and reinstall?
    Thanks in advance,
    L.
    </blockquote>

  • Every time I open Mozilla Firefox, there is an annoying sound that won't stop, and it sounds kind of like pac man. I t won't stop, and I have no idea where it is coming from. I have tried everything. Any suggestions on what I should do?

    Every time I open Mozilla Firefox, there is an annoying sound that won't stop, and it sounds kind of like pac man. I t won't stop, and I have no idea where it is coming from. I have tried everything. Any suggestions on what I should do?
    == This happened ==
    Every time Firefox opened
    == I opened firefox today, and it won't stop.

    It's just the Google homepage tribute to Pacman turning 30 today. A playable game starts up automatically, use the arrow keys to move Pacman. It's fun!
    You can get Ms Pacman to appear in that game by clicking the "insert coin" button twice and using the WASD keys to move :)
    You can also just change your homepage to something other than google until tomorrow.

  • Document Creation error - "We're sorry. We can't open document name because we found a problem with its contents"

    Morning Friends,
    I have created a SharePoint 2010 "Site Workflow" that is designed to take information from a form and create a Word doc with the gathered information and store this Word doc in a document library.
    I am using Sharepoint 2013 with Office 2013 
    I understand there are a lot of steps (19) outlined below and I can provide more information as needed but the bottom line is this, workflow successfully takes info from an initiation form, uses the info to create a Word doc. Places this Word doc in a library.
    When attempting to open / edit doc, receive error
    "We're sorry. We can't open <document name> because we found a problem with its contents"
    Details - No error detail available.
    Any info or advice would be greatly appreciated. 
    Very high level view of what I have done:
    1 - Created content type called "Letters"
    2 - Added site columns " First Name" and "Last Name"
    3 -  Created and saved to my desktop a very basic Word document (Letter.docx) that says "Hello, my name is XXXX XXXX"
    4 - In the advanced settings of the "Letters" content type I uploaded this "Letter.docx" file as the new document template.
    5 - Created a new document library called "Letters"
    6 - In Library Settings - Advanced Settings, clicked "Yes" to enable the management of content types.
    7 - Then I clicked "Add from existing content types" and added the "Letters" content type
    8 - Back in the advanced settings of the "Letters" content type I selected "Edit Template" and replaced the first XXXX with the Quick Part "First Name" and the second XXXX with the Quick part "Last Name"
    9 - Created a new 2010 Site workflow called "Create a Letter"
    10 - To the workflow I added the action "Create List Item"
    11 - Configured the action to create Content Type ID "Letters" in the document library "Letter" 
    12 - For the "Path and Name" I gave it a basic name of "Letter to"
    13 - The next step was to create the Initiation Form Parameters and added to form entries "First Name" and "Last Name"
    14 - I then linked the initiation form fields to the data source "Workflow Variables and Parameters" to their respective Field from Source parameters
    15 - Went back to the "Path and Name" and modified the basic name of "Letter to" to include the first and last name parameters.
    16 - Saved - published and ran the work flow.
    17 - As expected, Initiation Form prompts for First and Last Name. ("John Doe") Then click "start
    18 - Go to document library "Letters" and see a new Word document created titles "Letter to John Doe" 
    19 - Go to open / edit the Word document and receive the following error
    thoughts? Any info or advice would be greatly appreciated. 

    See this MS support article for SP2010 workflows and generating Word docs:
    https://support.microsoft.com/kb/2889634/en-us?wa=wsignin1.0
    "This behavior is by design. The Create
    List Item action in the SharePoint
    2010 Workflow platform can't convert Word content type file templates to the correct .docx format."
    I've had success in using SP 2013, Word 2013 (saving a .docx as the template instead of .dotx for the document library content type), and an SP 2010 workflow using SP Designer 2013.

  • How can i install mozilla firefox on my iBook G4

    How can i install mozilla firefox on my iBook G4

    The mozilla-derived Firefox-based browser known as Tenfourfox does a fair job and is about due for code upgrade near the end of  this year from version 17 to version 24. Tenfourfox can run in Tiger 10.4.11 + Leopard 10.5.8.
    http://www.tenfourfox.com/
    I have & use both Tenfourfox + SeamonkeyPPC versions in my PPC G4 Macs. (My third choice is iCab...)
    These both play well together and can be run simultaneosly without odd effects, unlike what can happen if you were to run the original Firefox and then launch Tenfourfox; as those share resources. I use SeaMonkey PPC for my web mail login via google Notifier, and have that set as the default browser through use of Safari's preference settings. Even though my first browser choice is Tenfourfox.
    You can choose to 'enable plugins' of stuff that by default is turned off in tenfourfox, for security reasons, such as an older no-longer supported version of adobe's Flash. However, video such as youtube content will often automatically work OK from most sites via Tenfourfox now.
    {There's also a seamonkey 'modern version' for intel-based macs w/ later OS X, not at the seamonkeyPPC site...}
    Good luck & happy computing!

  • Why does my Photoshop PS2 open on my Mac Book Pro OS 10.6.8 Intel Core 2 Processor but not on my just purchased Mac Book Pro OS 10.7.3? On my new machine I get a message saying "You can't open Photoshop CS2 because Power PC applications are no longer sup

    ?  Why does my Photoshop PS2 open on my Mac Book Pro OS 10.6.8 Intel Core 2 Processor but not on my just purchased Mac Book Pro OS 10.7.3? On my new machine I get a message saying "You can't open Photoshop CS2 because Power PC applications are no longer supported". I don't have a Power PC on either machine and this App does run on the older machine with an Intel processor. benrusy

    This is not new.  The fact that Mac OS no longer supports PowerPC applications starting with OS X Lion has been known for over a year now.  You'll need to upgrade to the latest version of Photoshop

Maybe you are looking for