I can't open mp3 file attachments. Can you help?

I can download an mp3 attachment but then I can't open it. It is set up to open with the default setting windows media player but the file will not open. Can you help?

go to Help Menu -> select "Restart with Add-ons Disabled"
Firefox will close then it will open up with just basic Firefox. Now
go to Tools Menu -> Add-ons -> Extensions section -> REMOVE any Unwanted/Suspicious Extension (add-ons) -> Restart Firefox
You can enable the Trustworthy Add-ons later. Check and tell if its working.

Similar Messages

Adobe reader XI can't open mp3 files in a pdf document- says the required decoder not installed

Adobe reader XI can't open mp3 file links contained in a pdf - it says the required decoder is not installed
please help!

This is not a function of Reader, but that your computer does not seem to be configured to play mp3 files. Try fixing your file associations. The method of doing so depends upon your OS and it version number.

On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?

On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?

I have find the codec installed on my PC do you see an undesirable one I have highlighted the one that seems strange should I uninstall how can I do this safely
Daniel
Codecs audio
Type
Nom
Format
Binaire
Version
ACM
Codec Microsoft IMA ADPCM
0011
ACM
CODEC A-Law et u-Law Microsoft CCITT G.711
0007
ACM
Codec audio Microsoft GSM 6.10
0031
ACM
Codec Microsoft ADPCM
0002
ACM
Fraunhofer IIS MPEG Layer-3 Codec (decode only)
0055
ACM
Convertisseur PCM Microsoft
0001
DMO
WMAudio Decoder DMO
0160, 0161, 0162, 0163
WMADMOD.DLL
6.1.7601.17514
DMO
WMAPro over S/PDIF DMO
0162
WMADMOD.DLL
6.1.7601.17514
DMO
WMSpeech Decoder DMO
000A, 000B
WMSPDMOD.DLL
6.1.7601.17514
DMO
MP3 Decoder DMO
0055
mp3dmod.dll
6.1.7600.16385
Codecs vidéo
Type
Nom
Format
Binaire
Version
ICM
Microsoft RLE
MRLE
msrle32.dll
6.1.7601.17514
ICM
Microsoft Vidéo 1
MSVC
msvidc32.dll
6.1.7601.17514
ICM
Microsoft YUV
UYVY
msyuv.dll
6.1.7601.17514
ICM
Codec Intel IYUV
IYUV
iyuv_32.dll
6.1.7601.17514
ICM
Toshiba YUV Codec
Y411
tsbyuv.dll
6.1.7601.17514
ICM
Codec Cinepak de Radius
cvid
iccvid.dll
1.10.0.13
DMO
Mpeg4s Decoder DMO
mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50
mp4sdecd.dll
6.1.7600.16385
DMO
WMV Screen decoder DMO
MSS1, MSS2
wmvsdecd.dll
6.1.7601.17514
DMO
WMVideo Decoder DMO
WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2
wmvdecod.dll
6.1.7601.18221
DMO
Mpeg43 Decoder DMO
mp43, MP43
mp43decd.dll
6.1.7600.16385
DMO
Mpeg4 Decoder DMO
MPG4, mpg4, mp42, MP42
mpg4decd.dll
6.1.7600.16385
De : sarika02
Envoyé : 17 juin 2014 19:26
À : Daniel Cloutier
Objet : On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
On photoshop element 12 when I open a .MTS file I have the sound with a black screen if I open a .mov it work fine I have uninstall and reinstall I still have the same problem can you help?
created by sarika02 <https://forums.adobe.com/people/sarika02> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/6466796#6466796>

I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?

I have a MacBook pro version 10.6.7 with snow leopard. After an scheduled software upgrade I could not open Quicken (It said it could not open the files). Now I can only open it if I have my external drive on. Can you help?
All the information that I had input on Quicken is gone. I have to have the external hard drive that I use to back up to be able to use quicken now. It is as if it was erased from the laptop hardrive

Try repairing permissions. My favorite way is with a utility called AppleJack. Info and download here. It's free. It only works when you boot in Single User Mode. When restarting or booting, hold down the Command key and S keys.
You will get a very different startup screen that looks like the Terminal app has hijacked the screen. Just let the lines of text scroll by. When that happens you will get a text entry prompt. Type in "AppleJack" without the quotation marks.
A DOS looking menu will appear. Choose 1 or d to run Disk Repair. If you get a message that Disk Repair found and corrected errors, run it again. Repeat until you get the "your disk appears to be ok" message. This rarely happens with my experience, though. This does the same thing as as booting from an external drive and running Disk Utility's repair. Only, no external drive is required!
Next, choose 2 or p to repair disk permissions. This will take a little while. AppleJack warns that it will take up to an half hour to run repair permissions. It'n never taken more than about ten minutes for my MacBook Pro.
As permissions are repaired, you will see each repair scroll on the screen. When done, the menu returns, choose q to quit. Then at the prompt, enter "exit" without the quotes. Your MacBook Pro should restart into Mac OS normally after this.
Hope this helps.

I´m trying to open an excel file in numbers not being successful. The error msg is unexpectedly error using plugin SFCompatibility can you help me?

I´m trying to open an excel file in numbers not being successful. The error msg is unexpectedly error using plugin SFCompatibility can you help me? Already changed the extension of the excel document to xlsx an now gives an unknown import error.

In Excel have you tried saving directly to xls (not xlsx) and opening the xls in Numbers?
If you have a complicated workbook in Excel that uses lots of Excel's advanced features, Numbers may not be able to handle the import. It does pretty well on basic things, though.
If you're just trying to get data into Numbers, then often copy-paste from Excel is easier than trying to open xls files.
SG

When opening a pdf file it views as garbled letters. Can you help?

Having trouble. I recieved an email with an attached pdf file and when I try to open it, it appears all garbled. I have tried opening it on my ipad and it appears fine there. On my desktop, not so well. Can you help? I have upgraded to the most current verion of adobe.

On the desktop, what is your operating system & version?
What is your Reader version?
Does the PDF actually open in Adobe Reader?

I click on the FF icon and nothing happens and some weird techniacle shows up on the screen when I open the file can you help me?

The icon wont enable and when I go to open it via "open file" some technical sentences come up that make no sense to me. I don't know what is wrong. Never had this problem before. Can you help?

Sorry, I clicked on the wrong link.
davewdan

I cannot get my pdf files to open can you help me with my problem?

My pdf files will not open can you help me?

I don't know if we can help you. This is almost certainly the wrong forum, but perhaps we can help you there too. Let's start with some questions
1. What software (app) are you using to try to open the PDF files, including version number if you know it?
2. If you are using a browser, what is it?
3. Are you on Mac or Windows?
4. Is the PDF file on your hard drive (own computer), on a web site, or somewhere else?
5. What EXACTLY happens when you try to open the PDF? If you get a message, what is the message IN FULL?
Please answer all questions carefully.

Received .PDF files which when opened are in "Western European Windows" and are just gibberish. I have adobe 10.0.01 installed now. Can you help please in how to correct this Thanks

I received three files in Microsoft Outlook in a PDF format. When I clicked on open I got a window showing "Opening Mail Attchment" and only open from "trusted" sources. After opening it displayed a window for File conversion with Windows as the default with Western European( Windows) as I assume the font. The file was shown but had essentially meaningless characters and numbers with maybe the occasional meaningful word. There seems no way to understand why this happened or to correct it. Can you help please

See also [/questions/809183]

Running 10.4.11 and trying to restore OS9 as well as iLife etc. I tried to install iLifer from the original disc and the computer doesn't open the install program with the .mpkg file extension. Can you help?

Running 10.4.11 and trying to restore OS9 as well as iLife etc. I tried to install iLifer from the original disc and the computer doesn't open the install program with the .mpkg file extension. Can you help?

Hi Barbara,
Try Pacifist...
http://www.charlessoft.com/
then extract/install what you need from your Install Disc.

Lightroom 5 does not import the GPS-files taken by the Sony A77. When i open the Bridge, there i can see them correctly. Can you help me? Thank´s a lot!

Lightroom 5 does not import the GPS-files taken by the Sony A77. When i open the Bridge, there i can see them correctly. Can you help me? Thank´s a lot!

Deleting this discussion as it is a duplicate of Hello: I am using OSX 10.9.3 Lightroom Version 5.4 Camera Sony A77...Problem: importing the foots form chip or from the camera the GPS-position is not shown in lightroom. Using the bridge there they are. What have I do do? Thanks

How do i change default program for opening mp3 files

Hi all, i would like to change the default program for opening MP3 files, it is currently iTunes, i would like it to be MPlayerX or QuickTimePlayer, ii am sure it is easy once i know where to look, it is easy in Windose, is has just got to be easier with my Apple
Tim

Tim,
Right click on one of your MP3 files and select "get info". In the get info screen you can select the default program to open the file. Then select Change All.. to make it the default for all MP3s.
Regards,
Captfred

Cannot open mp3 file

Hi,
I got a mp3 file which i recorded recently. When i try to open it in soundtrack pro i get an error "Can't open file "xxxxx". When i open it with Quicktime Player it starts playing. I guess that during the recording there was an error at the end so the file is not correctly closed and the end of the file is corrupt.
Is there a way to fix that?
Thanks
Daniel

I also experienced this problem, not being able to open mp3 files in soundtrackpro and eventually discovered that the problem lay with the source of the file.
If I tried to open an mp3 file on an external hard drive I got the error message, when I transferred the same file to the default Soundtrack pro folder on my macpro’s internal hard drive, it opened without any problem at all.
I wonder if the problem is related to the relatively slower access speed when accessing the plug in external hard drive ?
Hope this helps.

I can't get Firefox to start at all. It won't even open so I can't reset it. Can you help?

Firefox has been my browser for the last 7 years and I have never had a problem with it. But over the weekend it crashed and now it just won't open. I've uninstalled and redownloaded it but it still won't open. I can't reset anything as I can't get into it. I'm not sure what recent updates or add ons I had.
I really want to continue using Firefox as it's a great browser but I need it to open. Please can you help?

You can use the Profile Manager to create a new profile.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

HT201210 Just updates itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?

Just updated itunes software on my windows PC and now it won't open because of Runtime error R6034 can you help?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

I can't open mp3 file attachments. Can you help?

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