I can't open my Adobe programs, even though I have paid

I paid for the student's CC about 2 months ago, and a box keeps popping up saying my free trial is over, and I have to provide a serial number. Where can I find this? I purchased the subscription directly from adobe.com, and when I click "buy now" from the box that says my trial is over, it keeps telling me, I already have an account - which I can not enter. I can't open any of the Adobe programs!

Selinamandal please see Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html for information on how to resolve the connection error preventing your membership from activating.

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