I can't open my apple id. Says i have a problem with billing, but really i don't have any problem with my billing

If you see a message that's there's a billing problem, you need to contact Apple directly > Mac App Store - Apple Support

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Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Can´t open illustrator. It says I have to upload the OLD Java SE 6-Runtime-Version. But I can´t install the old Version. What should I do?

Lotte,
Does this help?
Win:
http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase6-419 409.html
Mac:
http://support.apple.com/kb/DL1572
Some have found that the page may turn up blank to start with, so it may be necessary to reload the page.
Others have found that it may depend on browser. Specifically, a switch from Safari has solved it in one case.

HT1414 My daughter has an ipod touch 1/2nd generation not sure but it's older, and we can't open it because it says "IPod is disabled connect to iTunes" but it won't connect to my Imac either not sure what I should do?

I've rebooting it several times and it still says it's locked. Not sure what I should do she's young so I don't want really want to have to buy her a new one. Thank you for your help.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..

I tried to restore pictures from iPhoto and my back up drive was locked. When I clicked the icon to replace it gave me an error message that the pictures were locked. Now I can't open iPhoto. It says I have to reinstall it?

I was trying to restore my photos in Iphoto through time machine. When I did so I clicked on the icon to replace and then a message saying that certain files were locked. I don't know how to unlock the files and now I cant open my iphoto. Another message appears saying that I have to reistall the app. I don't know how to do this either. Any help Please.

I was able to resolve this by repairing permissions, even though no permissions error was listed specifically for that file.
I could also have recovered it through Time Machine, but I'm interested in knowing how not to have this happen again!
I was afraid of rebooting and possibly losing track even of the ghost.
I did not try EasyFind - I'll keep that in mind next time.
Thanks for all the comments.

Using OSX 10.6.7, firefox 4.0, and ziplogix zipforms in my real estate business, can't open forms. Zipforms says it's an issue with Firefox and Java, Any thoughts? ....Roger

Can't input data for the online real estate contract program

Same here. I upgraded to FF5 yesterday morning and by this morning FF was using 1.26GB RAM and over 1GB Virtual Memory (less than 24 hours). I've had this problem ever since I started using FF with version 3...
The only add-on I use is Firebug.

Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0

Trouble opening a just created Pages file.....error message says I need a newer version of Pages......Apple Store says I have version 5.0.......opening an older Pages file it says I have version 4.3.......can not find any way to try another upgrade to 5.0........please help......
Thanks

Personally, I would not recommend deleting/removing the iWorks 09 folder for several reasons: one is that the new versions have had several functionalities removed and until you decide that you can work with the new one and do not miss any features the older version had, I would leave the old one in place. Personally, I will not be using the new versions.
The second reason is that you can accomplish what you want using a different approach: simply open a Get Info window of your document and choose which version of Pages you want this to open in - you can also stipulate that all docs like this are opened with whichever particular version.
FWIW: Once you have edited an old document in the new Pages version, you can no longer open it in the older version. However, you can still export it to the old version.

How can I open an Apple App account for downloading free apps? I will not let me open a new account without a sim card.

I just bought a used 1st Generation Apple iPad 64 GB, 3G. How can I open an Apple App account? I am trying to download a free app and it says I have to have an account, however, everytime I try to set up a new account I can fill only fill out some of the information but then the screen goes black and I cannot proceed with the account. At one point it said "no sim card" and I am not sure where one would go if I had one. Do you need a sim card to download free apps? Why won't it let me set up an Apple Account? Any suggestions?

I can think of no reason at all why you need a sim card to creat an Apple ID. Try this first - reboot the iPad and reset the memory.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Afte the iPad starts up again, follow the directions in this support article - exactly - to creat the account without a credit card.
http://support.apple.com/kb/HT2534
IF ... You are signed into another Apple ID on the iPad you will have to sign out of that ID in order to create a new one. Settings>Store - you can sign out there.
You MUST try to download a free app in order to start the process off correctly. If you were using an email address with another ID that you already created, you will have to have another email address to associate the new ID with.

My camera not working.i can't open photo booth it says that there is no connected camera

my camera not working.i can't open photo booth it says that there is no connected camera

Use the suggestions here: http://support.apple.com/kb/HT2090
The SMC reset often fixes your problem. Be sure you follow the instructions for your particular Mac model.

HT1338 i can not open safari and it says safari quit unexpectedly

i can not open safari and it says safari quit unexpectedly

Right or control click the Safari app in the Applications folder then click Get Info
If you see version 5.1.6 or 5.1.7 in the Get Info panel, updating to Safari 6 may help.
Apple has not posted a standalone Safari 6 installer, but there is a work around.
Click here > Safari Quits Every Time Opened: Apple Support Communities
Then click the link posted by: gregoryfromcork
That will automatically download this file > Safari6Lion.pkg.download
Now quit Safari.
Go to your Downloads folder and double click that file and follow the instructions for installing.
Then restart your Mac, try Safari.

Bought a book on itunes on my ipad, downloaded it on my macbook pro but I can't open it. It says "protected book" How can I read it?

I bought a book from iTunes on my iPad 2. I also downloaded it on my MacBook Pro (2011 17" model) . My book shows up there but I can't open it. It says "protected book" ? Any suggestions ?

As mentioned, Apple only makes their iBook reader app for thier mobile devices. And iBooks epub files are DRM locked to iBooks, so you cannot open it in anything but Apple's iBook reader on an iOS mobile device.

Hi, I Would like to know what I need to do to make work iWork"09 with my portable which has mac OS Lion 10.7.5 ; it does non open it because it says I need to do some updates but how can I do it if it does not open it ?

Hi,
I Would like to know what I need to do to make work iWork"09 with my portable which has mac OS Lion 10.7.5 ; it does non open it because it says I need to do some updates but how can I do it if it does not open it ?
Thank You

WILL ANYONE ANSWER MY QUESTION? WHAT DO I HAVE TO DO TO GET A REPLY FOR MY CONUNDRUM/

I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other ap

I am trying to use the trial creative cloud software on a PC windows 8.1 - I've downloaded and removed Photoshop CC 2014 two times - every time I open the file it says there is a problem and it shuts down and closes. I can open indesign and maybe other apps but photoshop no. Any ideas?

I don't think I can access the crash report? Excuse the ignorant questions I'm about to make am a relative tech novice.
Soo - as mentioned every time I open photoshop it crashes - it just says there's an error and the program will shut down and if there's a solution windows will notify me. Then nothing...
I've tried to look in photoshop files for the detailed crash report & the system event viewer but cannot find a file with those names. I've also looked in the windows files for files with those names but cannot find them either - so I don't know where to look.
Any guidance would be great.

When trying to start Firefox I keep getting message saying "A copy of Firefox is already open. Only one copy of Firefox can be open at a time." I've started a new Profile but Profile Manager keeps telling me the Default one is still in use.

When trying to start Firefox again I got a message saying "Close Firefox. A copy of Firefox is already open. Only one copy of Firefox can be open at a time." This question is addressed in Mozillazine but nothing I've tried from there seems to work. I started a new Profile from the Profile Manager which at least gets me up and functioning, but weirdly enough the Manager also tells me the old (Default) profile is still running, though I can't find a way to close it. I also can't find the Default profile in my profile manager. can anyone help?
== This happened ==
Just once or twice
== i thought I'd exited Firefox and was going in again.

Had this problem on my MacBook after I deleted my profile (the profile folder is named something like asd8f7as.default). The solution for me was to open profiles.ini and delete the information about the profile I had deleted. It should look something like this:
[Profile0]
Name=default
IsRelative=1
Path=Profiles/2xr4hi1g.default
Delete, save, problem solved.

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. Hel

I upgraded to Mavericks. I just spent an hour in Pages. Now I can't open my documents, it says I need to upgrade to a newer version. It looks like the new 5.0 when I typed but it's saying I'm running 4.3. the App store says I've already upgraded. HelP

Actually, there seems to be a bit of a bug. Encountered this with a couple of files my wife made. The files were set to "open with" the new Keynote, but clicking the file brought up this error. Right-clicking and selecting "open with..." worked correctly. I can only assume the OS was attempting to open the file with Keynote '09 despite the file property setting.
Probably requires a Launch Services DB reset (although I haven't actually tried it on my wife's MBA yet...since she's still "working on stuff". So I can't confirm if it will solve the problem).
/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.fram ework/Support/lsregister -kill -r -domain local -domain system -domain user ; killall Dock

Just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera. Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

just got a Nikon D610 and CS5 for Mac can't open the images -- message says installed version of camera raw doesn't support the camera. Downloaded the Raw 6.2 update for Mac, but installation failed. Now what?

The D610 didn't get out-of-the-box RAW support until Photoshop CC.
You can either upgrade to CC or use the DNG Converter to convert and open your DNGs in CS5.

I can't open my apple id. Says i have a problem with billing, but really i don't have any problem with my billing

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