I can't open my e-mail at all - comcast tried to help - it says I don't have Simbra

I gave these details yesterday.
I can't open any e-mail

Reset the page zoom on pages that cause problems.
*<b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
*http://kb.mozillazine.org/Zoom_text_of_web_pages

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