I can't open my iTunes Store?! Please help?

I can't open the iTunes Store app for some reason. Please help?

I'm glad I'm not the only one. I trashed i tunes all together and reloaded everything. When I tried to access my shopping cart again it said I had to upgrade my itunes. So I did and now I can't access the shopping cart at all again. I think apple needs to fix it's upgrade! That is obviously the problem. I had a shopping cart full too but I had to scrap it and switch to the "buy now" option. Maybe someone will have a solution for us????
Power Mac G4   Mac OS X (10.3.9)   New Hard Drive

Similar Messages

  • I can't connect to itunes store please help

    Everytime when i want to buy an app i see "wairing" but it won't load. After 15 min it reports that i can't connect to itunes store.. Please help

    Start here - Can't Connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If unsuccessful try here - Advanced iTunes Store Troubleshooting
    http://support.apple.com/kb/ts3297

  • I can't access the iTunes store - please help

    Since Friday I have had problems accessing the iTunes site. Most times I connect eventually but the site then works extremely slowly. I have tried the IE Internet Options that someone else has suggested but it still doesn't work. Now I can't connect at all. Please can anyone help?
    Cube 24x7   Windows XP  

    i'm having the same problem too... i have sent a message off to apple and just got the response:
    Dear Ian
    I'm sorry to hear that you can't connect to the iTunes Music Store. Your experience using the iTunes Music Store is very important. I'll do everything I can to help you fix the connection issue quickly.
    This article outlines the culprits that can cause a connection issue.  Please try these solutions:
    http://www.info.apple.com/kbnum/n300870
    I hope one of these solutions helped you resolve the connection issue.  In the rare event that these suggestions didn't help, please reply to this email with the following information:
    1. Your complete billing address, for security purposes.
    2. Whether you use a high-speed Internet connection, like a cable modem or DSL.
    2. The name of your Internet Service Provider.
    3. The error message iTunes displayed (if any) when you tried to connect.
    4. Permission to reset your password, so we can investigate further.
    Sincerely, 
    AaRon
    The iTunes Music Store Team
    http://www.apple.com/support/itunes/ww/
    and after replying with this information i just got an automated email back apologising for the inconveniance.
    I have music i want to get and i cant get to it

  • Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

    Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

    See if any of the following fix it.
    Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
    If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
    A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

  • TS1424 I can't open the iTune store after I updated my iphone to iOS 7.

    Hi there, could someone help me here please - I can't open the iTune store after I updated my iphone 4 to iOS 7. The problem occurred about 5 days later after the upgrade. There are no error messages. As I tap on the icon it opens just for a fraction of a moment and then goes off and back to the main screen. Other apps are working just fine. I tried following the troubleshooting steps as suggested by apple support, but that didn't help unfortunately...
    Thank you

    Refer to this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368

  • I'm using Windows XP2. Can't open my "iTunes Store" page. Have to struggle to get to my library. Have uninstalled/reinstalled multiple times. Cleared associate apps in Add/Remove. Re-booted after every operation. No change. Still opens in library.

    I'm using a Windows XP (32 Bit).  I can't open my "iTunes Store" page.  I have to struggle just to open the iTunes icon.  When I do, it opens directly to my music library.  When I try to click to the iTunes Store, it opens to a blank page with the words "iTunes Store" embossed in gray in the middle of the page.  That's it!   NO GRAPHICS!  I even tired the "Diagnostics" test.  It shows that there is a disconnect with the internet and the iTunes Store.  When I clicked the "Help" button next to it, it opened to a totally blank page.  Nothing.  I'm trying to sync an iPad 2 to iTunes on that computer.  It shows on the computer that the apps have been synced, but they are not present on the iPad.  Just as a note: the apps and info in the account has been loaded on the computer via 3Gs and then a 4S phone.  Thank you for any and all help in this matter.

    Hi Andre V.,
    When having iTunes Store connectivity issues, the following articles provide the best solutions:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thanks,
    Matt M.

  • TS1368 I keep getting this error message and can't open the iTunes store. I've reinstalled iT a half dozen times with no results. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing" reinstall iTunes

    I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.

    You might have two different things going on at once here.
    Starting with the registry settings message.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • I have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty

    i have a ipod touch 2nd generation 8gb 4.2.1 im new to itunes i made a itunes account but it says i need a payment method is there anyway i can use my paypal if not is there a way to not have to use a payment method for itunes store please help ty

    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Using those instructions you may also be able to select PayPal if that is allowed in your country.

  • TS1368 I can not open the itunes store on my ipod touch

    I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Stores and sign out and sign back in
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • After the ios7 updated I can not open the iTunes store in my iPhone 5

    After the ios7 updated I can not open the iTunes store in my iPhone 5
    How can I fix it?

    Hi adrimomo,
    Welcome to the Support Communities!
    Here are a few things you can try:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
    Cheers,
    - Judy

  • I can't open my itunes store.  I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good.  Help

    I can't open my itunes store.  I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good.  Help

    I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
    iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
    Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
    Reboot the computer then reinstall iTunes. Everything should work normally.

  • I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    I bought new Macbook Pro 13" around two months before .My Apple ID is working on all other things except app store . It is buffering for a lot of time and lastly coming on screen " can not connect to app store " Please help me

    Have you tried repairing disk permissions : iTunes download error -45054

  • "It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

    "It is formatted incorrectly, or is not a format that iBooks can open". Can anyone help me with this message of a book that I purchased on iBooks, read, highlighted in the book and now I can't open it anymore. Please help!!!

    Mine does the same thing occasionally, is your phone jailbroken? Sometimes it will work if you delete the book and reinstall it or put your phone into airplane mode then turn it back off.

  • IPhone 4s not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help

    iPhone not being recognized and cannot be activated for service--what does this mean? I can't sync with iTunes. Please help.
    When I connect iPhone to USB iTunes is giving me the above message. Please advise if you know the fix.
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    Lina1116

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    Since I've uploaded IOS 7 and can't open PDFs now. Please help.

    Try #12 and #4 and go through the rest if necessary:
    http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html

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