I can't open my messages on My Verzion page. it says I have 5 How do I get them?

I can't open my messages on My Verzion It says I have 5 but I can't get them. Please help Ty
<< Message was moved by: Verizon Moderator for better exposure. >>

    Patricia=Jean=Hartman, it's important that you are able to access your messages. If you are accessing messages integrated with Verizon Messages, you can use this link to access your inbox: http://vz.to/1ff8o9x
AndreaS_VZW
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