I can't open new windows and add-ons aren't working.

I recently scrubbed my hard drive due to virus issues in order to contain the virus before it spread. After installing Firefox I noticed that I was unable to open new windows, links that normally opened a new window for Firefox weren't working, and I can't access plug-ins like AdBlock Plus which I used frequently before. I've never had this problem before. I turned off all security settings and unplugged from the internet to see if that was the problem, but that didn't work. I also tried uninstalling and reinstalling Firefox, same deal.

Hello Anand, '''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
thank you

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