I can't open old Word documents or save new ones. Help!

I'm not tech savvy at all and I really need Word for school. Please help if you can.
Whenever I'm trying to open an old file I get:
"File is locked for editing.
Locked by: another user
Filename: "insert name"
You can open file in read only"
When I click "read only" I get:
"Word cannot open document. The document might be in use, the document might not be a valid Word document, or the filename might contain invalid characters."
When I try to save a new file I get:
"Word cannot save this document due to a naming or permission error on the destination volume."

http://www.microsoft.com/mac/support

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