I can't open .pdf files online

I've been struggling with this problem for more than a week now.  I give up.  Please help.  I only see a white screen with a black x box top left corner.

See if anything in here helps: http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

Similar Messages

  • Please Help!  Can't open pdf files online.

    Several days ago I attempted to update my Adobe Reader.  I'm using a MacBook with OS 10.9.3.  I have a 2.4 GHz Intel Core 2 Duo.  After installing I received an error which says "internal error occurred"  After reading LOTS of websites, I finally used my Time Machine and reloaded the old adobe version.  It works to open pdf files on my computer, however, when I go to websites, it says that I have to accept the adobe legal agreement before the pdf is opened.  So many webpages are locked because I can't figure out where to accept these permissions.  Firefox will open these same web pages, but the screen is filled with distorted writing, all which basically curses adobe.  I believe your software has a virus and I wonder if you've found a fix.  Please help!

    Hello Pat,
    Thank you for your reply, however, when I launch the older Adobe Reader application, it simply opens and does not ask for me to accept the agreement.  When I launch the newer Adobe Reader, I receive an internal error message and then the reader crashes.  I have attempted to re-load the new reader many times, I've deleted all of my old Adobe files including the files located under LIbrary/....  For many days I wasn't even able to open PDF files which are saved on my hard drive.  Using Apple's Time Machine, I was able to restore an older version of Adobe Reader which I can use to open files on my hard drive.  However, with the old reader and with the new reader, I still cannot open files on the internet - many web pages have items that I wish to open (spec sheets for example).  I have to send the links via email to myself and open them on another computer (extremely inefficient and time consuming). 
    I decided to try using Firefox and what I noticed is that when I try to weblinks that are PDF files, they open with distorted lines of text.  When you read the lines of text, there are broken sentences that say odd things (some profanity) that are directed at Adobe.  I won't repeat the lines here.  If someone from Adobe would please contact me directly (you should have my email information), I would greatly appreciate it.  It's obvious that there is a virus in your software. 
    I need help ASAP because my computer is my business computer and I'm really at a halt.  I need to have access to spec sheets which I can no longer open - or even download.  Buying a new computer to fix my Adobe Reader is not an option.
    Please help.

  • Can't open PDF files online???

    Hi,  I'm very new to this and haven't gone through all the history so maybe someone could point me in the right direction.  I'm on latest Windows version but can't seem to open any pdf files through websites.  I keep getting the message Internet Explorer Stopped Working and then it crashes out.  Only way I can open them is to right click, and save target as to desktop.  I un-installed Acrobat but doesn't seem to have made much difference.  I have Adobe Reader 9 installed.  Anyone with ideas much appreciated!!  Cheers sguse.

    See if anything in here helps: http://helpx.adobe.com/acrobat/kb/cant-view-pdf-web.html

  • Can't open PDF files in Exporer

    I can't open PDF files in Explorer. When I try I get an error box that says
    Internet Explorer has quit working
         Windows can check for a solution
         Check Online
         Close program
    I have reinstalled Adobe and the problem is still there
    I can open PDF files without going to Explorer

    Windows 7, and Adobe Reader XI. I get these details regarding the IE error:
    Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17207, time stamp: 0x53a20c50
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0754ff20
    Faulting process id: 0xf58
    Faulting application start time: 0x01cfa01acc1fbfd5
    Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
    Faulting module path: unknown

  • Cannot open PDF files online with Firefox 4, help suggests foxit but don't know what that is?

    Earlier versions of Firefox allowed me to open PDF files online, without downloading. Firefox 4 does not allow me to open and read PDF files online, but requires downloading to computer.
    Help suggest altering settings in FOXIT READER, manually, but I don't know how to access Foxit reader, if I have it.
    Can I alter settings in Firefox 4, or do I have to go back to earlier version.
    Thanks

    I was under the impression Foxit was a pdf viewer rather than an addon for Firefox, but maybe there is more than one application with a similar name.
    I did not notice mention of foxit in the help, but add-ons are not always mentioned.
    * https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox#os=mac&browser=fx35
    * general articles
    **[[Using the Adobe Reader plugin with Firefox]]
    ** & [[Opening PDF files within Firefox]]

  • Adobe Reader XI - Can't open PDF files

    My mother has Adobe Reader XI installed on her laptop and still can't open PDF files. We've tried uninstalling and installing several different versions and nothing seems to work. Can someone please help? Thank you.

    It's when she tries to open things that she gets online - like credit card statements, etc. It's also stuff that she gets emailed to her as a PDF attachment. It'll look like the document is going to open, but then she gets the following error message in a pop-up window:
    There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try. (103:103).

  • Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test

    Hi.  I have a Dell PC running Windows 7 64 bit.  I have the latest version of Adobe Reader,  It worked yesterday.  Today I have job training to do that is due tomorrow morning and I can't open PDF files.  I have to open a guide and read it and take a test tomorrow.  I have deleted and reinstalled the application.  I have rebooted.  I have made sure my PDF's are associated with the program.  Every PDF on my computer won't open and I get the same error message.  It simply says Attempt to access invalid address.  How can I fix this?  Thanks.

    Hi Don,
    I have seen this issue fixed for some users by modifying the following registry key:
    The key is "HKLM\System\CurrentControlSet\Control\Session Manager\Memory Management" MoveImages
    Set the key to 1 instead of 0 then reboot the machine.
    In case you still face the issue try the following registry key change:
    The only thing you have to do is rename the following key at the REGEDIT, and everything will be fine !!
    BEFORE:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.exe
    AFTER:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\iexplore.old
    Note: Please take a backup of the registry before attempting this change.
    Regards,
    Rave

  • I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix

    I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
    Why after 6 year's this has changed?
    I would like to open PDF's straight from Window Mail.

    Good day Jeff.
    I am running most current Adobe Reader X.
    Tks Mark

  • I can't open PDF files even though I have downloaded Adobe Reader.  I am using a Mac book Pro

    I can't open PDF files as the screen message says I have to reopen the computer and sign the Adobe Reader agreement but even though Adobe has downloaded I don't get any screen message indicating where I would do this.
    Where is this?

    after downloading, did you install adobe reader?

  • Can't open PDF files from Windows Explorer on Windows 8.1

    Hello,
    after I've upgraded to Windows 8.1, I can't open PDF files from Windows Explorer (directly double clicking the file). The AcroRd32.exe runs in the background (2x !) as I see the processes in task manager, but there is no user interface visible. I have Acrobat
    Reader 11.0.06, the desktop version (not Metro). I tried uninstalling the Acrobat reader and installing it again but this didn't help. The only way to open PDF files is to close the AcroRd32.exe from the task manager, open empty Acrobat Reader from the desktop
    and then drag&drop the PDF file over that window. This is quite inconvenient. Is there a way to fix this issue so I can open PDF files directly from windows explorer?
    Many thanks!

    I had to install adobe reader, but   PDF's used to display just fine with IE, any idea what happened ?
    Windows 8.1 pro.
    thx
    lee

  • I can't open PDF files with adobe flash player

    I have installed it and whenever I try to open pdf files it says I need to agree with your liscens and you do that automatically when you download it. I have followed all your instructions on your website and uninstalled it and installed again, but I can't open pdf files with it. I don't know what the problem is exactly, but it's really frustrating..

    Flash Player CANNOT open PDFs because they AREN'T Flash Documents.
    Adobe Reader opens PDFs.
    To accept the license agreement (NOT the one you accepted to download or install - the one for USE)
    Windows:
    Go to: C/Program Files(x86)/Adobe/Reader 11.0/Reader and double click the eula.exe file. The license agreement will open for you to accept.
    Mac:
    Go to: Mac HD/Applications and double click the Reader app. The license agreement will open THE FIRST TIME you open it.

  • Can't open PDF files in the browser. I've tried every fix mentioned and it still doesn't work!!!

    I have Windows XP. Using firefox as my browser. Suddenly, I can't open PDF files in the browser. I've tried all the fixes mentioned. Nothing works!!! Checked the plugin settings, checked Adobe Reader settings.

    I already fixed it. I never exited out of Firefox before deleting the mime file. it works now.

  • I can not open PDF files in safari

    I can not open PDF files in safari. How can I fix this problem?

    Back up all data.
    Quit Safari. In the Finder, select Go ▹ Go to Folder... from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then launch Safari and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • Can't open pdf files in ios 6.1

    I can't open pdf files on my iPhone or iPad since I updated to ios 6.1. Anyone have any ideas?

    I tried resetting, also tried adobe reader and this came up
    [IMG]http://i542.photobucket.com/albums/gg434/taylor_james_2008/image.jpg[/IMG]
    Here is a screen shot from the email
    [IMG]http://i542.photobucket.com/albums/gg434/taylor_james_2008/7f68c006-d6f9-43c2-8b 46-5fab7d19347d.jpg[/IMG]
    I'm not very technical savey and won't pretend to be, but am very confused as to why they opened just fine before the update and now won't open at all.

  • I'm using iphone 4S, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. can someone help.

    I'm using iphone 4S and ipad mini, and I can not open PDF file only from my husband email that using Mic outlook. It was very weird because I can received other email with pdf file from other people. Can someone help...
    Thanks in advance

    Hi Eidda,
    This may because the attachment is a winmail.dat file. I would recommend taking a look at the article below for more information. Note: the article is written for OS X mail, but does also apply to this situation.
    Mac OS X Mail: What is a winmail.dat attachment?
    http://support.apple.com/kb/HT2614
    -Griff W.

Maybe you are looking for