I can't open photo message online. (More details see below).

I received a text stating I had a T-Mobile photo/video message to pick up wtihin 7 days. (The person who supposedly sent it told me they hadn't sent me anything recently). However, I then received another text stating the messge couldn't be delivered and a notification on how to view the message would follow shortly and I was given a password. I then received another text later that day repeating the first message from the person in question saying "I have sent you a T-Mobile photo/video message" and where to pick it up. I have tried a few times with the code but it isn't it is invalid. Anyone help or come across this before? I am not very savvy tecchy wise with phones etc but I know I typed in the correct code. Could it be scam messages or an error perhaps? Any help gratefully received.

@judy123
Thanks for posting, this would normally be sent if you have not fully activated your picture messaging service by sending your first picture message, by sending your first picture message it lets our systems know that you are ready to send and receive picture messages.
If you are unable to view the picture from the message you have been sent, you may want to call through on 150 to allow our technical team to take a look in that further for you.
Thanks,
David M

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