I can't open some pictures in emails, do I need to install a program

I can't open some pictures in emails, do I need to install a program?

No additional programs needed. What happens when you try to open them? What is the prompt?

Similar Messages

  • Can't open/save pictures as PNG anymore! NEED HELP!

    Hello!
    Since yesterday I have the problem, that I can't open/save pictures as PNG any more, the option is completely gone.
    When I try to open one, it says "not the right kind of document".
    I don't know what I've done, I just wanted to install filters and I've put them in the Plug-ins/Filters folder.
    But they didn't work so I've put them out again.
    I already deleted my preferences and I am desperate, I don't know what to do anymore.
    I have Photoshop CS5.
    Thanks for the possbile help I could get.

    Adobe Photoshop Version: 12.0 (
    Version: 6.1
    System architecture: AMD CPU Family:15, Model:6, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3
    Physical processor count: 2
    Processor speed: 2393 MHz
    Built-in memory: 4094 MB
    Free memory: 709 MB
    Memory available to Photoshop: 3418 MB
    Memory used by Photoshop: 60 %
    Image tile size: 132K
    Image cache levels: 4
    OpenGL Drawing: Enabled.
    OpenGL Drawing Mode: Normal
    OpenGL Allow Normal Mode: True.
    OpenGL Allow Advanced Mode: False.
    OpenGL Crash File: Not Detected.
    OpenGL Allow Old GPUs: Not Detected.
    Video Card Vendor: ATI Technologies Inc.
    Video Card Renderer: AMD Radeon HD 6650M              
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 900, right: 1600
    Video Card Number: 1
    Video Card: AMD Radeon HD 6650M              
    Driver Version: 8.783.2.0
    Driver Date: 20101028000000.000000-000
    Video Card Driver: atiu9p64.dll,atiuxp64.dll,atiuxp64.dll,atiu9pag,atiuxpag,atiuxpag,atiumdva,atiumd6a.cap,a titmm64.dll
    Video Mode: 1600 x 900 x 4294967296 Farben
    Video Card Caption: AMD Radeon HD 6650M              
    Video Card Memory: 1024 MB
    Serial number:
    Photoshop scratch has async I/O enabled
    Scratch volume(s):
      Startup, 583,4G, 329,6G free
    Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS5 (64 Bit)\Plug-ins\
    Additional Plug-ins folder: not set
    Installed components:
       A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
       ACE.dll   ACE 2010/03/10-08:31:04   61.423599   61.423599
       adbeape.dll   Adobe APE 2010/02/23-12:40:58   61.421986   61.421986
       AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  
       AdobeOwl.dll   Adobe Owl 2010/03/29-17:44:28   3.0.91   61.425789
       AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
       AdobePDFL.dll   PDFL 2010/03/04-10:02:26   61.281542   61.281542
       AdobePIP.dll   Adobe Product Improvement Program   5.0.0.2021  
       AdobeXMP.dll   Adobe XMP Core   5.0   61.134777
       AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777
       AdobeXMPScript.dll   Adobe XMP Script   5.0   61.134777
       adobe_caps.dll   Adobe CAPS   3,0,116,0  
       adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   1.0.0.64 (BuildVersion: 1.0; BuildDate: Mon Jan 26 2010 21:49:00)   1.000000
       AFlame.dll   AFlame 2010/02/23-17:27:33   61.421976   61.421976
       AFlamingo.dll   AFlamingo 2010/02/23-17:27:33   61.421978   61.421978
       AGM.dll   AGM 2010/03/10-08:31:04   61.423599   61.423599
       ahclient.dll    AdobeHelp Dynamic Link Library   1,5,0,30  
       aif_core.dll   AIF   2.0   53.422628
       aif_ogl.dll   AIF   2.0   53.422628
       amtlib.dll   AMTLib (64 Bit)   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000
       amtlibBACKUP.dll   AMTLib (64 Bit)   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000
       amtservices.dll   AMTServices (64 Bit)   3.0.0.64 (BuildVersion: 3.0; BuildDate:  Mon Jan 26 2010 21:49:00)   1.000000
       ARE.dll   ARE 2010/03/10-08:31:04   61.423599   61.423599
       asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  
       AXE8SharedExpat.dll   AXE8SharedExpat 2010/02/23-17:27:33   61.421978   61.421978
       AXEDOMCore.dll   AXEDOMCore 2010/02/23-17:27:33   61.421978   61.421978
       Bib.dll   BIB 2010/03/10-08:31:04   61.423599   61.423599
       BIBUtils.dll   BIBUtils 2010/03/10-08:31:04   61.423599   61.423599
       boost_threads.dll   DVA Product   5.0.0  
       cg.dll   NVIDIA Cg Runtime   2.0.0015  
       cgGL.dll   NVIDIA Cg Runtime   2.0.0015  
       CoolType.dll   CoolType 2010/03/10-08:31:04   61.423599   61.423599
       data_flow.dll   AIF   2.0   53.422628
       dvaadameve.dll   DVA Product   5.0.0  
       dvacore.dll   DVA Product   5.0.0  
       dvaui.dll   DVA Product   5.0.0  
       ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205
       FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777
       icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       image_flow.dll   AIF   2.0   53.422628
       image_runtime.dll   AIF   2.0   53.422628
       JP2KLib.dll   JP2KLib 2010/02/24-17:43:58   61.131544   61.131544
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2, 0, 1, 11  
       MPS.dll   MPS 2010/02/24-17:43:58   61.421978   61.421978
       msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4940  
       msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.6161  
       msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4940  
       msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.6161  
       msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.4940  
       msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.6161  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop CS5   CS5  
       Plugin.dll   Adobe Photoshop CS5   CS5  
       PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   2.0.0.746  
       PSArt.dll   Adobe Photoshop CS5   CS5  
       PSViews.dll   Adobe Photoshop CS5   CS5  
       SCCore.dll   ScCore 2010/03/05-08:21:15   61.423205   61.423205
       tbb.dll   Threading Building Blocks   2, 1, 2009, 0201  
       TfFontMgr.dll   FontMgr   9.3.0.113  
       TfKernel.dll   Kernel   9.3.0.113  
       TFKGEOM.dll   Kernel Geom   9.3.0.113  
       TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
       updaternotifications.dll   Adobe Updater Notifications Library   1.0.0.64 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   1.0.0.64
       WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
       wu3d.dll   U3D Writer   9.3.0.113  
    Installed plug-ins:
       Accented Edges 12.0
       ADM 3.11x01
       Angled Strokes 12.0
       Bas Relief 12.0
       Camera Raw 6.0
       Chalk & Charcoal 12.0
       Charcoal 12.0
       Chrome 12.0
       Cineon 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Colored Pencil 12.0
       Conté Crayon 12.0
       Craquelure 12.0
       Crop and Straighten Photos 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Crosshatch 12.0
       Cutout 12.0
       Dark Strokes 12.0
       Diffuse Glow 12.0
       Dry Brush 12.0
       Embed Watermark 4.0
       FastCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Film Grain 12.0
       Filter Gallery 12.0
       Fresco 12.0
       Glass 12.0
       Glowing Edges 12.0
       Grain 12.0
       Graphic Pen 12.0
       Halftone Pattern 12.0
       HDRMergeUI 12.0
       Ink Outlines 12.0
       JPEG 2000 2.0
       Measurement Core 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       MMXCore Routines 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Mosaic Tiles 12.0
       Multiprocessor Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Neon Glow 12.0
       Note Paper 12.0
       Ocean Ripple 12.0
       Paint Daubs 12.0
       Palette Knife 12.0
       Patchwork 12.0
       PCX 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Photocopy 12.0
       Pixar 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Plaster 12.0
       Plastic Wrap 12.0
       Portable Bit Map 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Poster Edges 12.0
       Radiance 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Read Watermark 4.0
       Reticulation 12.0
       Rough Pastels 12.0
       Save for Web & Devices 12.0
       ScriptingSupport 12.0
       Smudge Stick 12.0
       Spatter 12.0
       Sponge 12.0
       Sprayed Strokes 12.0
       Stained Glass 12.0
       Stamp 12.0
       Sumi-e 12.0
       Texturizer 12.0
       Torn Edges 12.0
       Underpainting 12.0
       Water Paper 12.0
       Watercolor 12.0
       WIA Support 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
       Wireless Bitmap 12.0 (12.0x20100407 [20100407.r.1103 2010/04/07:14:00:00 cutoff; r branch])
    Plug-ins that failed to load: NONE
    Flash: 0
    Installed TWAIN devices: NONE
    I tried to install the additional plugins you know see in this list. But they don't work or at least I don't know where to find them.
    Maybe I did something wrong and made something to my PNG because of the installation of the other plugins.

  • New BB Z30 Freezing, Docs are unable to Open, microSD card automatically formatted after restart, unable to open Some Pictures, Long time for Charging

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    Solved!
    Go to Solution.

    On 7th of Jan 2015 I made my device to factory reset. Also I removed microSD card from my device. As I observed for these 3 days, one time while I received a missed call, I tried to have a look at it. I observed that my screen has been freeze at the receiving call position and its not responding. I tried to close and reopened the display of my device with a flip case which I'm currently using for my device. At this time, after 3-4 swipes to unlock the device, again its back into working condition.
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    About Pictures, they are also working fine without any issues.
    I also observed the charging time as approximately 3 hours for charging the device from 14% to 100%.

  • Unable to open some pictures in CS3

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    Hi,
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    I have moved & renamed photos.
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    TD

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