I can't open the application App Store on my iMac. How can I fix this?

Here is the error message I keep getting.
You can't open the application App Store because it may be damaged or incomplete.

Simone ...
You can reinstall the App Store by downloading and installing the Mac OS X 10.6.8 Update Combo
It's ok to do this even though you are already running v10.6.8
Restart your Mac after the combo is installed, then try the App Store.

Similar Messages

My app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

my app store will not open. when i try to open it i get an error that reads "You can't open the application App Store because it may be damaged or incomplete". How can I fix this?

I am having the exact same problem. MacForums has been helping me, and I called Apple. After trying everyone's suggestions, and Apple's, no success.
My App Store app still says "incomplete or damaged." There is even a circle with a line through it on the icon. Apple said reinstall my Snow Leopard upgrade disc (not my original Leopard disc) and then run the Combo Update (like your suggestion). Did not work. I also updated the software from "Software Update". Rebooted.
I think this started after I replaced my hard drive with a SSD and moved the hard drive to where the DVD was. I wonder if the person above who had the same problem also installed a SSD?
Anyway, anymore ideas? Even Apple is stumped.
(In answer to the other post above, my Quicktime works fine.)
Message was edited by: mrivmriv
Just did some more reading. I was going by the icon in the dock. When I checked in Finder, there it was, fixed and brand new!! Thanks, anyway.
Message was edited by: mrivmriv

"You can't open the application App Store because it might be damaged or incomplete." Help?

I'm not exactly sure what happened but for some reason my App Store won't open anymore. Every time I try the message "You can't open the application App Store because it might be damaged or broken" pops up. And for some reason iPhoto is completely missing from my Macbook today as well. How do I get these two back and in working condition again??

I'm going by your profile v10.6.8
Installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
Restart your Mac after the combo is installed.
It's ok to do this even though you are already running v10.6.8
If necessary, you can re download iPhoto.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
message edited by cs

Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it?

Went to open the folder 'app store' and got this: "You can't open the application App Store because it may be damaged or incomplete." How do I fix it???

Are you running Snow Leopard or Lion? Download and install the correct combo for your OS.
Mac OS X v10.6.8 Update Combo v1.1
http://support.apple.com/kb/DL1399
Mac OS X Lion 10.7.2 Update Combo
http://support.apple.com/kb/DL1459

Error "You can't open the application App Store.app be cause it may be damaged or incomplete"

Using OSx 10.6.8 When I try to open app store it gives error "You can't open the application App Store.app be cause it may be damaged or incomplete" Does anyone know a way to re-install App Store.app ?? Thx

Have you tried opening them directly from the Applications folder, rather than the Dock?

You can't open the application App Store because it may be damaged or incomplete.

Can anyone assist me? i have this message on both my App Store Icon in the Task bar and on my Address Book? it wasnt there yesterday and appeared this morning when i started up my I Mac OSX 10.7.5
i will not allow me to open or access either
they are grayed out with a white cricle with a line inside it (like a no entry sign)
any assistance would be welcomed
j mort

Have you tried opening them directly from the Applications folder, rather than the Dock?

HT203421 You can't open the application "App Store" because it is not supported on this type of Mac.

Please see images bellow.
I've tried to reinstall OS X 10.9.1 update through apple website to try resolve this...but haven't had any success.
Any ideas?
Both the App Store and Preview icons in doc still remain unusable.
I can't complete any software updates....

Welcome to Apple Support Communities
OS X Mavericks is damaged in your MacBook. Hold Command and R keys while your Mac is starting up to start up into OS X Recovery, and reinstall Mavericks.

HT202152 When I open the app store on my mac it says, "You can't open the application App Store because it may be damaged or incomplete." How do I fix it?

How do i recover the app store on my Macbook? Im running on Mac OS X 10.6.8

Download and re-install the Mac OS X 10.6.8 Update Combo v1.1. You should put the copy of App Store you now have in the Trash before reinstalling the updater.

Can't load App Store on my macBook Pro. Error is; You cannont open the application "App Store" because it is not supported on this system. How can I upgrade App Store or download new version?

Can't load App Store on my macBook Pro. Error is; You cannont open the application "App Store" because it is not supported on this system. How can I upgrade App Store or download new version?

Problem now resolved as I upgraded to Snow Leopard 10.6. Seems App Store doesn't like anything previous to 10.6.

I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro

Help...
I can not open the mac app store in any way from my mac book pro
please help

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

You cannot open the application app store because it is not supported on this architecture

My Apple store app will not open, and it gives me this error. What can I do?
"you cannot open the application app store because it is not supported on this architecture"

The Mac App Store application is damaged. Open  > About this Mac, and check which Mac OS X version you have.
If you have got 10.7 or newer, hold Command and R keys while your Mac is starting and reinstall OS X. Another option is to download the OS X installer from the Mac App Store and use Pacifist to install Mac App Store.
If you have got 10.6, first try reinstalling OS X 10.6.8 > http://support.apple.com/kb/DL1399?viewlocale=en_US&locale=en_US If it doesn't work, insert the Snow Leopard DVD, hold the C key while your Mac is starting up and reinstall Mac OS X. Then, use the link above to download Mac OS X 10.6.8 from the Apple site

Help!!! the app Iphoto is closed marking a erros. I go back and open the application and are not photos. How can I recover them? Are not in the image folder.

I was editing my photos and adding them to a album and suddenly the app is closed marking a erros. I go back and open the application and are not photos. How can I recover them? Are not in the image folder.

Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

YOU CAN'T OPEN THE APPLICATION VIRTUAL DJ LE BECAUSE IT IS NOT SUPPORTED ON THIS ARCHITECTURE .. What can I do to Fix this??

I have a Mac PowerPC G5 and i just installed the Version 10.5.4 to be able to install Virtual DjLE , and after I installed it, i try to open it and there was an error msg saying : " you can't open the application virtual dj le because it is not supported on this architecture"
What can I do to resolve this? ... Can someone help me with this?? ..
Thank you for your help!

Hi, we're out of luck...
MAC SYSTEM REQUIREMENTS
MINIMUM system requirements:
Intel® processor
Mac OS X v10.5.x
1024x768 resolution
CoreAudio compatible soundcard
1024MB RAM
50MB free on the hard drive
RECOMENDED system requirements:
Intel® processor
Mac OS X v10.6.x
1440x900 resolution
Multi-channel CoreAudio compatible soundcard
2048MB (2Gb) RAM
200MB free on the hard drive
Additional requirements for Video mixing:
ATI™ or NVIDIA® video chipset w/256MB of Dedicated DDR3 RAM
Video must support dual-screen output
Supported Operating System and Processor Platforms:
MINIMUM: Mac OS X v10.5 Leapord on Intel processor platform
RECOMMENDED: Mac OS X v10.6.x Snow Leapord on Intel processor platform
Apple® Mac OS X 10.4.x Tiger or older are not supported
Motorola® (PowerBook® G4) processor platform or older are not supported
http://www.virtualdj.com/products/virtualdj/index.html
Might see if the still have version 6.x here...
http://www.virtualdj.com/download/updates.html

You can't open the application "Adobe InDesign CS4" because it is not supported on this architecture"

A day or two ago I went through installing Adobe InDesign CS4 on Leopard OS X.5.8. After what appears to be a successful installati
on, in launching InDesign CS4 the message " You can't open the application "Adobe InDesign CS4" because it is not supported on this
architecture" comes up". Calling in to support and speaking with the agent who read through previous posts, suggested to me that I
should try the same fix that has been suggested when I ran across an error when installing Adobe InDesign CS4 on another separate ha
rd drive externally connected to this computer running Snow Leopard OS X.6.1 for the error reading: "Damaged &/or incomplete install
ation" when launching afterwards. The support technician told me to first delete with the uninstall Adobe InDesign CS4, InDesign.
Following this I am told to run the CS4 Cleanup Utility. I restart the computer each and every time after running each of the utili
ties. Now I am told to install InDesign as a trial version from the DVD and after installation to go ahead & enter the serial numbe
r. When launching InDesign CS4 after installation got back the same error as before: "You can't open the application "Adobe InDesig
n CS4" because it is not supported on this architecture" comes up". Followed KB404711 article and no success. What else can be don
e to fix this issue?
This morning contacted Adobe Support regarding this response:
After having a detailed reserach on your issue i acme to the conclusion
that the problem you are having is not related to Adobe software but its
in fact related to your MAC version ( OSX-5.8). While reseraching your
issue i came across
to many forums where a lot of postings were about the similar error but
with different products the only comon thing was all the Errors were
with Mac machine , also when you check the system requirements for
Adobe Indesign Cs4
by going to the following link
http://www.adobe.com/products/indesign/systemreqs/?promoid=DRHXE you
will find the Mac OS version supported are from Mac OS X
v10.4.11–10.5.4. but we do support Snow Leoprad , so i would like
to advise to you to either contact your system manufacturer or upgrade
to Snow Leopard ( mac os x 10.6)
I have been told that my case is being sent to Level 2 agents and that it can take 24-48 hours for a response. In the meantime I decided to see what the Support Forums can do for me. Until then I am down. Thanks for the help.

In the application folder there is a folder 'Adobe InDesign CS4' within which there is just the application file. I would expect there should be more file there??
I've un-installed and installed again - still the same.
Even downloaded the dmg again and done thwe whole thing over again.

You can't open the application "..." because it is not supported on this type of Mac.

I migrated all files from OS 10.7 to OS 10.8 through time machine. However, I always see error packages like the following if I want to run some .pkg files.
You can't open the application "..." because it is not supported on this type of Mac.
But when I switch to a different account, then the .pkg files can be run. Therefore, I think that there might be something wrong with my account configuration files. But I don't know which one. Does anybody which one might cause the problem and how to fix it? Thanks!

softwater wrote:
And both are on the same startup disk, right? Because, to be honest, it's hard to figure out how you could have this problem with both accounts on the same startup disk, so I just want to check that before we get too involved.
Assuming that's the case, the first thing I'd do is remove all those except Dropbox from the list, then restart the mac and test for the problem. If that doesn't solve it, run this free analytical tool and post the results back here so we can see if anything stands out:
http://www.etresoft.com/etrecheck
I have removed these login items. But I can not restart my mac now and I will have to restart it later.
Here is the output of etrecheck. Would you please take a look if there is anything wrong?
Hardware Information:
    MacBook Pro - model: MacBookPro9,1
    1 2.6 GHz Intel Core i7 CPU: 4 cores
    16 GB RAM
Startup Items:
    CUDA - Path: /System/Library/StartupItems/CUDA
System Software:
    OS X 10.8.2 (12C3006) - Uptime: 3 days 2:52
Disk Information:
    APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
        disk0s1 (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) /: 749.3 GB (311.8 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information:
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple, Inc. Keyboard Hub
        Logitech USB-PS/2 Optical Mouse
        Apple, Inc Apple Keyboard
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
    com.eltima.ElmediaPlayer.kext    Version: 1.0
    com.bresink.driver.BRESINKx86Monitoring    Version: 8.0
    com.nvidia.CUDA    Version: 1.1.0
Problem System Launch Daemons:
           [failed]    com.apple.emond.aslmanager.plist
           [failed]    com.apple.xprotectupdater.plist
Problem System Launch Agents:
           [failed]    com.apple.afpstat.plist
Launch Daemons:
           [loaded]    com.adobe.fpsaud.plist
           [loaded]    com.cisco.anyconnect.vpnagentd.plist
           [loaded]    com.eltima.ElmediaPlayer.daemon.plist
           [loaded]    com.google.keystone.daemon.plist
           [loaded]    com.timesoftware.timemachineeditor.backupd-auto.plist
           [loaded]    io.redis.server.plist
           [loaded]    org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
           [loaded]    com.adobe.CS4ServiceManager.plist
           [loaded]    com.cisco.anyconnect.gui.plist
           [loaded]    com.google.keystone.agent.plist
           [loaded]    com.Logitech.Control Center.Daemon.plist
           [loaded]    com.nvidia.CUDASoftwareUpdate.plist
           [loaded]    org.macosforge.xquartz.startx.plist
User Launch Agents:
           [loaded]    com.adobe.ARM.930da3ce175de4e82bd3cdf1dd8571f74bd3b6a7236bc94bfc00f6e9.plist
           [loaded]    com.akamai.single-user-client.plist
           [failed]    [email protected]
           [loaded]    org.apache.couchdb.plist
User Login Items:
    Citations
    Dropbox
    Xmarks for Safari
    VNC Viewer
3rd Party Preference Panes:
    Akamai NetSession Preferences
    CUDA Preferences
    DivX
    Flash Player
    FunctionFlip
    Logitech Control Center
    NuFile
    SwitchResX
    TeXDistPrefPane
    Xmarks for Safari
Internet Plug-ins:
    AdobePDFViewer.plugin
    DivXBrowserPlugin.plugin
    Flash Player.plugin
    FlashPlayer-10.6.plugin
    Google Earth Web Plug-in.plugin
    googletalkbrowserplugin.plugin
    iPhotoPhotocast.plugin
    JavaAppletPlugin.plugin
    NPDjVu.plugin
    PrintDialogExt.plugin
    npgtpo3dautoplugin.plugin
    OfficeLiveBrowserPlugin.plugin
    QuickTime Plugin.plugin
    RealPlayer Plugin.plugin
    Silverlight.plugin
User Internet Plug-ins:
Bad Fonts:
    None
Top Processes:
    11.1 %    WindowServer
    1.4   %    EtreCheck
    0.3   %    vncviewer
    0.1   %    beam.smp
    0.1   %    ps
    0.1   %    JavaApplicationStub
    0.0   %    Cisco
    0.0   %    CoreServicesUIAgent
    0.0   %    Dictionary
    0.0   %    AdobeAcrobat

I can't open the application App Store on my iMac. How can I fix this?

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