I can't open the creative cloud.

So, the adobe updater said their was an update available, and i tried to install it and the creative cloud opens, but it just stays on the loading screen and nothing happens. Then i try to open the creative cloud program it opens then shuts off. I can't access the creative cloud at all. I can get on to every other program I have but the creative cloud itself.

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
or
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Similar Messages

  • I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

    The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
    Licenses and terms of use | Adobe
    You may also not purchase an Education version for someone, they must do that for themself... if they qualify
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html
    I do not  know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

  • I can't open the creative cloud app installer, i'm getting an error message that says safari cannot open the specified address

    i had previously installed it so i could use the 30 day trials, but i deleted i from my machine. now it won't open even though i purchased the creative cloud.

    Mebridge please begin the installation process in a different web browser.  You can also download the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.

  • Got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud.

    got macbook stolen, got creative cloud on the stolen mac. Got myself a new mac and installed creative cloud on that computer. How can i lock the creative cloud membership on the stolen mac. I do not have iCloud on the stolen mac.
    And will the thievs be able to purchase things from itunes or adobe with my cardinfo? I have a password who comes up overtime i download anything, but i never used itunes on buying things. I just registred there.

    What is iCloud, and did you ask Apple about their "I" product? (The Cloud is not iCloud, whatever that may be)
    Remove license on a computer http://forums.adobe.com/thread/1442423?tstart=0 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/error-maxium-acitvation-exceeded.html
    If that doesn't work, you'll need to contact Adobe (this is an open forum, not Adobe support)
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    For anything else, contact your credit card company and have a new card issued if you had any information on your stolen computer... and go to ALL of your online accounts and change your passwords

  • Can I use the Creative Cloud libraries with Illustrator CS5

    Can I use the Creative Cloud libraries with Illustrator CS5

    Hi Ilys Ravel,
    No, Creative Cloud Libraries feature is only available in CC 2014.1 release on-wards.
    Sanjay..

  • Can I use the creative cloud on my iPad?

    Can I use the creative cloud on my iPad?

    Hi Jeff,
    Creative cloud can not be use on iPad. You can use Adobe Photoshop Touch on the iPad.
    Please see [http://www.adobe.com/products/touchapps.html] for more info.
    Thanks!
    Eshant

  • Can i install creative cloud in both mac and PC? up to how many computers can i install the creative cloud?

    Hiya, i am new to the latest version of creative cloud. Wonder if i can install creative cloud in both mac and PC? And up to how many computers can i install the creative cloud? If I am going to graduate in a few months time, can I still use student discount to purchase the one year package and pay it off in one go? Thanks! !

    Sure , you can install on both Mac as well as PC .
    Max activation allowed = 2 computers.
    Student discounted price will be valid for one year.
    Later you can purchase with different Adobe ID , with valid proof of eligibility .
    Once you had purchased yearly prepaid subscription , it will not expire for another one whole year , whether you are still student or finished graduation. It will expire after year.

  • I've just purchased CC and can't download the creative cloud app? Help would be appreciated! :)

    I can't download the Creative Cloud App?
    After purchasing CC Complete, it says to click here to download the app and it just takes me to a white page with the four loading squares that just keep circling.
    If necessary to know, I have a MacBook Pro and great internet connection.

    Hi,
    Here is the download page :
    https://creative.adobe.com/products/creative-cloud?
    If you still not have access to this page ,check and clean you hosts as explained in step 3:
    Sign in, activation, or connection errors | CS5.5 and later
    Regards,

  • I can't install the Creative Cloud Setup exe

    Hi
    I can't install the Creative Cloud Setup exe - it crashes my windows 8.1 machine. What to do?

    uninstall anything cc that's installed, clean and retry following the steps here, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • How can I order the Creative Cloud $29.99 upgrade on a tax-exempt status?

    How can I order the Creative Cloud $29.99 upgrade on a tax-exempt status? I notice that it says "plus tax" now and since my employer has a tax-exempt status, it needs to be ordered without that charge.

    Tax-exempt purchases cannot be made on the online Education Store. To place a tax-exempt order, contact an authorized education reseller.
    Find an education reseller.

  • How can I remove the creative cloud license which I added it by accdient?

    How can I remove the creative cloud license which I added it by accdient?

    You can canel A CC plan within 7 days from your account. Otherwise contact support by web chat.
    Mylenium

  • The redemption code i used did not open the creative cloud application it just gave me 30 day trials

    The redemption code i used did not open the creative cloud application it just gave me 30 day trials
    What do i do know am i allowed a new redemption code I used a PC

    What product did you purchase and where did you purchase it from?  I am not sure that Creative Cloud is involved with redemption codes, so you might have some other version.  A redemption code is normally used to acquire a serial number, and the serial number is what activates the application(s) to full use.  But serial numbers are involved with licensed software, not Cloud subscriptions.
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Can I buy the Creative Cloud in New Zealand, and use it in Qatar?

    Hi,
    I have project in Qatar, Doha and I will be based here for next year or so. So can I buy the Creative Cloud Service in NZ, where I live and use the Creative Cloud service and applications in Qatar (Middle East)? Would appreicate answer as soon as possible.
    Thanks,
    Rehan Saiyed

    Although I'm not 100% sure, I would say that as long as your registration is consistent with your NZ information, you should be able to purchase CC. This includes an Adobe ID associated with NZ as your primary country, a NZ shipping/billing address, credit card information, etc. The only problem I might see popping up is being on an IP address originating in Qatar, since internet access is required for registering and downloading apps.
    Just to be safe though, I would try contacting customer support.
    Go here: http://helpx.adobe.com/contact/ ,
    Select Creative Cloud,
    Select a topic from the dropdown menu,
    And then click "I Still Need Help"
    You should be able chat or call.
    Live chat
    800-833-6687, Mon-Fri 5am-7pm PST
    I hope this helped point you in the right direction, best of luck.

  • I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

    I am a creative cloud member and just download the window in my mac and format all things that I had in mac. How can I redownload the creative cloud in the window portion?

    WOrks no different - download the CC app and take it from there.
    Mylenium

  • Opening the Creative Cloud menu in OS X force-switches spaces/full-screen apps in the latest update.

    Whenever I want to access the Creative Cloud menu in the menu bar from a full screen app, Creative Cloud forces me to the normal desktop, and then opens the menu.
    This is interesting since the latest update to Creative Cloud Desktop fixed a similar bug where switching spaces/full screen apps would automatically open the Creative Cloud menu.

    Wow. Just wow. I am increasingly disappointed by Adobe's nonchalance towards the Adobe Creative Cloud application. Previously the app would pop up whenever you switch between desktops or full screen apps. We waited weeks for a fix. Now after the update they think they could get away with it by forcing the menu to only open on Desktop 1. Do they really think we are stupid?
    I was skeptical when I heard about Creative Cloud, but I subscribed anyway because I was enticed by the new features Photoshop CC offers. Now I would rather go back to CS6, and the effects would be miniscule.

Maybe you are looking for