I can't open the Itunes application, keeps coming up with unknown error occured

I can't open the itunes application on my mac book air. Keeps saying that an unknown error has occurred with (13014)???

iTunes error 13014

Similar Messages

  • HT4972 i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    i have updated my itunes but when im restoring my iphone 5 phone it keeps coming up with 'unknown error occurred (3) please help as i cannot even turn my phone on now

    Hello there, BundyA.
    Error 3 is usually associated to security software settings. The following Knowledge Base article provides some great information and links for troubleshooting the issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    This section should prove useful:
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I can't open my itunes application, keep getting message - the itunes application could not be opened, an unexpected error occurred (13010) Please help

    I can't open my itunes application, keep getting message - the itunes application could not be opened, an unexpected error occurred (13010) Please help

    Try removing the Genius database.  In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

  • I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

    I created an iCloud account for my sons ipod tried to sign into the App Store and it just keeps coming up with unknown error can you help

    Skip the iCloud sign in for now.
    Once you reach the home page, go to settings and sign out of FaceTime and Messages.  This should also sign you out of iCloud.
    Go to iCloud in settings and sign in with the correct Apple ID.
    If that does not work
    Skip the iCloud sign in
    Go to Apple ID.apple.com and sign in
    Change your Apple ID to the old one
    Delete iCloud account on your device with the old Apple ID and the same password.
    Go back to the website, change your Apple ID back to the current one. You will receive an email to verify the account. Verify first.
    Sign into iCloud on your device with the correct Apple ID and password

  • Hi, I keep getting an error message saying "the itunes library cannot be saved. an unknown error occurred. (-50). Any ideas on how to stop this appearing? Thanks!

    Hi, I keep getting an error message saying "the itunes library cannot be saved. an unknown error occurred. (-50). Any ideas on how to stop this appearing? Thanks!

    Error -50 is a very unhelpful generic communications error with a number of possible causes.  Something between the drive to which you are downloading and the drive from which it is all coming is not working correctly, which probably leaves several hundred options.

  • I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?

    I am trying to set up my new iphone 4s, but when i try to log into itunes it keeps coming up with server error. What do i do?
    <Edited by host>

    Some free advice.  If your son is 8 years old, put him on your account, and set parental controls so that he cannot accidentally run up giant charges within the games.
    If your son is 25 years old, get him his own AppleID and make him responsible for his own bills.
    In between ... use your judgement. 

  • The iTunes Library file cannot be saved unknown error occurred (-54)

    Anyone seen this before and can it be fixed
    The iTunes Library file cannot be saved unknown error occurred (-54)

    adamwineguy wrote:
    I was having this issue as well, after doing two things: updating iTunes yesterday, and installing and running ClamXav, a Mac antivirus tool.
    I have now fixed the issue, first I made sure that I had the proper permissions for iTunes and it's library folders. Then I completely removed ClamXav and all its related files and restarted iTunes.  Now I no longer get this error when adding new media to iTunes or updating apps, and the library file saves fine.  For some reason I think it was related to the antivirus software.
    I think it was a coincidence as ClamXav only modifies permissions on the files it installs and none of those are anywhere near your iTunes folders, but I'm glad you got it working.

  • IPod Touch won't sync to iTunes. Keeps popping up with unknown error.

    Just recently this has started happening. I try to sync my iPod to my iTunes, and it'll sync halfway and then an error message will pop up and say, "The .. ipod can't be synced. An unknown error occurred (13019)." My iTunes and my iPod are all up to date, and I've tried turning off my iPod and resetting my iTunes but I still get the error message. What gives? How can I fix this?

    Try here...
    iTunes: Error 13019 during sync

  • My iphone can not connect to itunes anymore. It says an unknown error occured (oxe8000001)

    My iphone will ot connect to itunes, It says an unknown error occured (oxe8000001). It also said before it disappeared that it did not have the disks but has worked perfectly for over a month.

    Now I found this answer in another thread:
    ckuan
    Re: my i phone will not connect to i store
    Jan 14, 2012 12:42 AM    (in response to wmadchef) 
    Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears)
    Go to Settings > Store > Apple ID> Sign out then sign in again.
    It seems to work
    I still get the message (can not connect to iTunes Store) at some updates. But then I can click ok and it updates anyway. Hopefully this can help others with the same problem as well!

  • I am unable to restore my iPad. iTunes keeps coming up with "unknown error (3004)" I have updated my Windows, tried searching for apple updates, but keep being told "cannot connect to apple server" HELP PLEASE

    The whole problem started when I was syncing my iPad to update it. iTunes for some reason, put it into recovery mode. I have done all the hints and tips for the error code, checked my internet connection & tried to restore on another computer, but it required an update of iTunes and would not connect to Apple server either.

    Here is the work around:
    When and if you get the same error it will prompt you to select one of three choices:
    You have to select the LAST choice ---either Cancel (if you do this you will keep going around in circles), Restore to YOUR settings (which is really a trick question), or Restore to Factory (sorry I can't recall exact language)
    Then in itunes select your ipad under "Devices" if it doesn't automatically...(YOU CAN SKIP TO #5)
    There will be 3 Boxes in the "Summary" screen for you to choose from:
    VERSION: DO NOT SELECT RESTORE, BACK.. I selected "Back up to this computer", OPTIONS: click on which ever box you desire (I did #1 & #2). Then I selected "CONFIGURE UNIVERSAL ACCESS" and hit "OK".
    In the bottom right hand corner you will see two choices, select "SYNC" and your ipad & computer should start the syncing process which could last a LONG time depending on how much data you have backed up.
    Sorry if this doesn't work for you but it's working so far for me! Good luck...and Apple please don't do this again! So very confusing!

  • TS1368 I keep getting this error message and can't open the iTunes store. I've reinstalled iT a half dozen times with no results. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing" reinstall iTunes

    I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.

    You might have two different things going on at once here.
    Starting with the registry settings message.
    I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
    iTunes for Windows: "Registry settings" warning when opening iTunes

  • Can't get Netflix to recognize an iTunes purchase keeps coming us with "the credit card information that you entered does not appear to be valid

    Can't get Netflix to recognize an iTunes purchase keeps coming us with "the credit card information that you entered does not appear to be valid'? Netflix says not them?

    The message you received indicates that the phone is locked to a carrier other than the one for which you have a SIM. You'll need to take the issue up with Apple. Nothing you do with iTunes is going to make a difference. 
    I'm quite surprised that the UK Apple Store replaced a U.S. purchased phone. They usually won't.
    Best of luck.

  • TS1368 I can not open the itunes store on my ipod touch

    I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Stores and sign out and sign back in
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • Why I can not open the downloaded applications in my iphone 4s?

    Why I can not open the downloads applications? Please show me the way.

    why you cant open? what does it says? have you tried using an valid apple id?

  • After the ios7 updated I can not open the iTunes store in my iPhone 5

    After the ios7 updated I can not open the iTunes store in my iPhone 5
    How can I fix it?

    Hi adrimomo,
    Welcome to the Support Communities!
    Here are a few things you can try:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
    iPhone User Guide for iOS 7
    manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
    Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
    Cheers,
    - Judy

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