I can't open the store in ibooks, what can I do?

I have the iphone 4 and can't get into the store to purchase books, I have several books that I have purchased already (so it's not my first time trying to do this). I don't understand why one day I can buy books and the next I can't even open the store?? (The button is shadowed and don't do anything when I try to click on it) HELP PLEASE!!

Okay... try this...
Go to Settings -> iTunes & App Store -> Apple ID and sign out of your account. Then sign back in with your Apple ID. Try downloading again.
If that doesn't work, go to Settings -> General -> Reset -> Reset All Settings. When done, turn your iPad off (hold the Sleep button down for several seconds. When the red slider appears, switch it off. Wait a few seconds and then press and hold the Sleep button for 1-2 seconds and let go). After the reboot you will need to reconnect your Wi-Fi, log back in to App Store, iBook Store, and iTunes. Try downloading content again.
Hope this answers your question!
~Joe

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I can't open the store from ibook! Help!

After the last ios update can't open the store from ibook!

Have you tried closing the iBooks app via the multitasking bar and seeing if you can open the store when you re-open it ? Double-click the home button to open the taskbar, and then swipe or drag the iBooks app's screen from there up and off the top of the screen to close it, and click the home button to close the taskbar.
If that doesn't fix it then you could try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I'm in syria and they blocked me from using any VPN service please help without VPN i can't open the store help please ( using iphone 5 version 9.1.4 )

I'm in syria and they blocked me from using any VPN service please help without VPN i can't open the store help please ( using iphone 5 version 9.1.4 )

There is nothing that anyone here on a user forum can do to help you. If it is a local issue in Syria, then you need to take it up with your phone company or authorities there who have prevented you from using VPN.
Nobody here can help you.

When I export my number file in Excel, I can not open the spreadsheet : Invalid Reference, what's wrong ?

When I export my number file in Excel, I can not open the spreadsheet : Invalid Reference, what's wrong ?

"Invalid reference" usually means there is a cell reference in a formula to a cell that does not exist in the document.
In this case, it could mean that your Numbers document uses a feature that is not supported by MS Excel, and because of that, the document cannot be translated into an Excel file.
A more specific answer would require a more detailed description of your Numbers document.
Regards,
Barry

We are on holiday in Mexico. Our iPad has no problem connecting to the Internet through a subscription WiFi network. But, both of our laptops can not with the same password. What can we try?

We are on holiday in Mexico. Our iPad2 has no problem connecting to the Internet through our hotel's subscription WiFi network. But, both of our macbookpros can not with the same password. What can we try?
We can join the network, but can not access the Internet. The password is correct. We have tried network assistant and diagnostics, restarting the laptops, re-joining the network. Our iPhone 4s also works all the time.
Same location. Signal strength is good.

Since I couldn't figure out a way to edit our original post, here's another potential clue.
Our laptops, when in System Preferences>Network, say "WiFi has the self-assigned IP address of XXXXXXXXX and will not be able to connect to the Internet".
Strangely, my six year old MBP running OS 10.6.8 accessed the Internet straight away, just by opening Safari to my home page. My wife's six month old MBP running OS 10.7.2 could not.

I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

I have some money left from a gift card on an itunes account, but can't log in. I've tried to reset the password but I didn't receive the email. Also I can't remember the security question. What can I try next?

Reset Security Questions
http://support.apple.com/kb/ht5312
If you still have problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Since updating my Mac to OSX 10.6.8 I can´t open any iPhoto videoclips. What can I do?

Since updating my Mac to OSX 10.6.8 I can´t open any iPhoto videoclips. What can I do?

Install QuickTime Player 7 for Mac OS X v10.6.3 or later.
Happy Holidays

When i open i tunes on my lap top i can't open the store, nothing loads???

can anyone tell me why when i open itunes on my laptop i can't open the itunes store?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Haveing problems with Safari. It gives me an error message. Safari can't open the web page, because it can't establish a secure connection to the server. It only seams to have a problem on https sites. Any help would be apreciated.

Safari keeps giving and error message. " Safari can't open the web page( insert web page here) , because it can't establish a secure connetion to the server.
It only seams to have a problem with https sites.
Any help would be appreciated

The "s" in "https" indicates the site is a secure server--usually a site that will require a password. Connections to secure servers can be blocked by parental controls. Are you using any parental controls, either through OSX's settings (in System Preferences) or third party parental control software (such as Netnanny)? If so, check the settings to make sure they will allow the connection.

HT4059 I just downloaded IOS 7.0.2, and I can't open the books in iBooks...any ideas?

I just downloaded 7.0.2 to my IPad. When I open my iBooks, I can't get my books to download...any ideas?

Okay... try this...
Go to Settings -> iTunes & App Store -> Apple ID and sign out of your account. Then sign back in with your Apple ID. Try downloading again.
If that doesn't work, go to Settings -> General -> Reset -> Reset All Settings. When done, turn your iPad off (hold the Sleep button down for several seconds. When the red slider appears, switch it off. Wait a few seconds and then press and hold the Sleep button for 1-2 seconds and let go). After the reboot you will need to reconnect your Wi-Fi, log back in to App Store, iBook Store, and iTunes. Try downloading content again.
Hope this answers your question!
~Joe

I can't open the store

I've had this occur before when I had installed the latest version of iTunes on my PC (Windows XP Professional) and for whatever reason that freezes access to the store. I followed a tutorial of uninstalling iTunes, Apple Support, Bonjour and other related and then reinstalled an older version and that had worked. Recently I had to overhaul the PC due to a virus and now when I reload iTunes it won't recognize my library as it was saved under a newer version. And when I load the proper and usual version the Store won't open.
The 2nd issue is that the iPod won't sync with this PC now without erasing and starting over and I have yet been able to find access to my playlists out of the files.
Thank you for any assistance.

Close your iTunes,
Go to command Prompt -
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

My iPhoto app was automatically updated to iLife but my OS is 10.6.8 and you need 10.7 so i can't open my pictures anymore and can't install the new iLife. What can I do??

Can anybody help me with this problem? How on earth can i open my iPhoto'08 app now the system automatically updated it to iLife 11 and to download it you need OS X 10.7 and this is 10.6. I'ts absolutely redicoulous. I've been to the Apple store and they didn't know either. Anybody out there with the same problem?

How do you know your iPhoto version if iPhoto 9 (11)? Use the Finder window in the Applicaition folder to see what version you have:
Also iPhoto 9 in now only available thru the App Store and it would not have let you download and install it if you didn't have the right system version.
OT

I have an older computer and could not read a pdf file so I just added the Adobe software for $14.95 and downloaded it but still can not open the reader. If I can't open it, please refund my money.

downloaded new software and still can't open files

Hi [email protected] ,
In order to read the PDF file, you need to download and install Adobe Reader. Please download it from the link below:
http://get.adobe.com/reader/enterprise/

I can't open firefox in safe mode -- firefox is frozen, I can't open the firefox menu, and I can't quit to reopen in safe mode

-I am on a Mac.
-Firefox was behaving strangely, so I quit it.
-Upon attempting to reopen firefox, the situation occurred.
-Firefox is frozen.
-I can not get into the firefox menu. If I click on the firefox icon it still shows me the finder menu (no window appeared either. There are no outward signs firefox is open.)
-I can not open it in safe mode because I can not force quit it either.
-In the force quit menu it says firefox open, but nothing happens when I attempt to force quit it.
-I got no error message.
-In other words, Firefox is totally unresponsive. I can neither interact with it or force quit it.
To the solution...
-Upon research I believe its a problem with my theme, but I repeat I can not open firefox in safe mode.
-As I said, it says firefox is open but I can not interact with it.
-I can not restart my computer because it says firefox is open.
-I can not delete firefox because it says firefox is open.
I am posting this from Safari.
Please help, and thank you in advance.

''Scott [[#answer-710824|said]]''
<blockquote>
With a Finder window open, are you able to force quit Firefox by selecting the Apple menu > Force Quit > Firefox?
There are another couple of way you can start Firefox in Safe Mode: one is to hold down the "Option" key when you click Firefox in the dock. The other is to run the following command in a Terminal window:
<pre>/Applications/Firefox.app/Contents/MacOS/firefox-bin -safe-mode</pre>
Terminal.app can be found in Applications > Utilities. Just paste in the line above and hit the enter key.
</blockquote>
The Terminal command worked like a charm, thanks.

German umlauts are not shown correctly, when a received e-mail is opened the first time. What can I do?

When I open a received e-mail the first time, German umlauts (ä, ö, ü) are not shown correctly. Instead of them there are characters like §,$. When I close the e-mails and open them again the German umlauts are shown correctly. I don't know how to solve that problem. Who can help me?

''Zenos [[#answer-670786|said]]''
<blockquote>
Fascinating. Sounds like an inconsistency between the encoding being used and the encoding being declared. I can't think why it should change when you re-open the message, unless Thunderbird is adding a correct encoding declaration.
(Most users complain about it working in the opposite direction; messages stored as drafts often restore with damaged "special" characters such as smart quotes, accented characters and umlauts.)
</blockquote>

I can't open the store in ibooks, what can I do?

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