I can't pickup my office messages from the road with my 3G iPhone.

Anybody else have this problem? In order to get my messages from work I have to press ** in order to activate my code for my office phone. When I press the * key twice it simply cuts out or ignores the command and I can't pickup my office messages. My wife has the original iPhone and it works fine with my office phone. I also turned off the 3G network and tried to see if it would work but the samething happened. I do have Apple working on this problem, apparently there's others out there experiencing the same issue, I'm just curious how many?
Anybody find any solutions to this problem yet?

Do you mean that you are trying to sync music from your computer's iTunes to your phone ? If you are then what happens when you try to do it, if you are getting any error messages then what do they say ?

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{edited for privacy}
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I can't pickup my office messages from the road with my 3G iPhone.

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