I can't play a movie I have rented from ITunes on my macbook pro retina, what can I do?
I have a macbook pro retina display and I have rented a movie on it, now I just want to play it and I can't. The movie has already been downloaded. The problem is that I can't play it and the rental is going to end in 4 hours. Please help me!! I need to know how to reproduce it. Thank you
Hey ludhfneiu,
Thanks for the question. If you were unable to redeem your rental, or never had the chance to watch it, please report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M.
Similar Messages
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As per title?
Hey ludhfneiu,
Thanks for the question. If you were unable to redeem your rental, or never had the chance to watch it, please report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks,
Matt M. -
I'm having trouble renting movies and other media from itunes to my MacBook Pro. I keep getting an unable to access itunes due to an unknown error -50. I can't even access the app store. Anybody know how to fix this?
Have you tried posting your issue in the iTunes forum where all those gurus are?
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When playing a video I have downloaded from iTunes I get the message "This Movie Cannot be played on this machine". The weird thing is that I downloaded the film from iTunes and while it was downloading I was watching it with my kids on my IMac. Once it had finished downloading I went with them to the living room Tao carry on watching on our apple tv. The apple TV wouldn't play it and said I needed to authorise my Pc, then the IMac gave the message above and I haven't been able to play it since. All my other downloaded films play. I am running iTunes version 10.2.2. And my iMac is Running Snow Leopard OS 10.6.7. Anyone who can shed some light on this weird situation will have my upmost thanks
Hi,
I have the same problem. Been trying to find some answers, but not a lot of info about this. It seems to happen only when:
- itunes library is stored remote (NAS or external HD)
- starting a movie/show before download has finished will make it fail next time you try to start
Hope this gets fixed soon.. it's making purchasing content via itunes a hassle -
How do I move a movie I have synced from iTunes into the "Movies" tab of the Video App? I need to access a slideshow I made in IMovies and may not have WiFi. I did it once, but can't figure out how to do it again! The file is an m4v. Thank you!
Im just guessing but it seems like you would have to get your movie into the correct folder on a computer then use iTunes to sync it to your iPad. If you've synced to a computer and have movies then on your computer should be a folder with the movie in it. You could export your iMovie to something like Dropbox then download from Dropbox to the folder you think it needs to be in the sync your iPad again. Again this is just a guess. Others may have a better answer.
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I want to transfer movies I have downloaded from iTunes from my iPhone 5 to a flash drive to be able to use when I have no wifi on my iPad,when power is out etc ?
If you have iTunes 11 on your computer then you can enable the left-hand sidebar on it via option-command-S on a Mac, control-S on a PC - when connected (and if your computer's iTunes is up-to-date) your iPad should then appear on that sidebar under a 'Devices' heading :
If you select the iPad on that sidebar you can then use the Movies tab on the right-hand side of the iTunes screen to select and sync that film to your iPad's Videos app.
Has your iPad been synced to the computer before ? If not then you might find this page for syncing to a new computer useful : https://discussions.apple.com/docs/DOC-3141 -
Why can't I rent a movie from iTunes on my Macbook Pro?
I am trying to rent a movie from iTunes on my Macbook Pro but when I click on the gray rent movie button it does NOTHING, like I never clicked on it. I am signed in, I authorized the computer and have rented movies in the past. I do have OS X 10.5.8 and iTunes 10.6.3(25) because I haven't purchased new software to upgrade something that works just fine, until now. I'm not sure if the software is the problem because I have rented movies in the past 6 months. I have just tried to purchase other movies, and even songs, and it doesn't do anything when I click the gray price to purchase the song. Please help.
Same exact thing just started happening to me. Same issues as you. I have tried restarting itunes and reinstalling many times with no luck at all.
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I have tried to install home sharing between my desk top and lap top. I can only see the music I have bought from iTunes on my lap top. Is this normal? I thought I would be able to see my entire library.
Yes I tried that. I finally turned off all home sharing settings, shut down my desktop and found them in my account settings in the store on the cloud. So at that point I just had it download everything. But I suspect that with the ipad somehow being on, the store was saying I had already received them? Regardless, my trip today whilst running errands, I was rocking out to vintage Police music! Thank you so much for responding.
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how do i access movies I have downloaded from itunes and permanently erase them from my cloud?
Hey okapi22,
Thanks for the question. Assuming you are attempting to clear up iCloud storage, it's important to note that iTunes purchases do not count against this storage. For more information, see the following:
Your iCloud storage is used for iCloud Backup, app data and documents stored in iCloud, and iCloud Mail (your @icloud.com email account).
iCloud: iCloud storage and backup overview
http://support.apple.com/kb/PH12519
Additionally, you are not able to delete purchases from iTunes in the Cloud, but you are able to hide them. Take a look at the following article:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/HT4919
Thanks,
Matt M. -
I downloaded a movie from itunes on my macbook pro and it wont display a picture
i downloaded a movie from itunes on my macbook pro and it wont display a picture
is their any way i can redownload it??
or is their another solution ??Is the movie still buffering? you may have a slow internet connection. Music files require far less bandwidth than movies.
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Can I use the new Time Capsule to backup my mid 2010 Macbook Pro? Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?
Can I use the new Time Capsule to backup my mid 2010 Macbook Pro?
Yes, if you are asking about using Time Machine to backup the Mac.
Also can I want to free up my hard disk, can I save my photos and files on the time capsule and later access through wifi?
You are not thinking of deleting the photos and files on your Mac, are you? If you do this, you will have no backups for those files.
Another concern is that Time Machine backs up the changes on your Mac. At some point, Time Machine will automatically delete the photos and files from the Time Capsule.....you just don't know when this might occur.
In other words, only delete files from your Mac that you can afford to lose. -
iTunes movies no longer sync from Dell laptop or MacBook Pros (both authorized devices) to iPhone 6s or iPad Air 2s after configured at Apple store yesterday. In the past I could see the movies in iTunes with the cover photo and sync to the other devices but now there is a listing a movies with no cover photos and in fact if I try to view the movie on the MacBook Pro it cannot be found unless I download it.
All I had to do was complain. I synced my iPhone to the Windows machine, checked the other account at iTunes prompting (where no apps had shown up previously), reconnected the iPad, and 140 apps downloaded including the App Store. I have no idea why.
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FaceTime is not connecting on my iPad mini; however, it is working on my MacBook Pro. What can I do to get facetime back on my iPad?
Right now the best thing to do is be patient. The last six days many people have been reporting problems with FaceTime. The source of the problems remains unknown.
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Please can u help transferal of ALL my photos from sony xperiaz1 to macbook pro. I've tried several times but lots r still missing altho' still on mob. In hope - thanks!
I have tried all the above and nothing seems to work. Any other suggestions?
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so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?
Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim
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