I can't play any sort of media on my bb curve 8520

I received this phone from my dad who got a newer version. Everything was working fine when he had it, but I took it I went through "security options" and pressed a "security erase" everything he had was reset in order for me to be able to configure my email accounts, etc.
But now I can't play any music or videos, not from youtube or from the media player on the phone, I mean it doesn't even play the song that comes for default! an error saying "Unable to play content" keeps coming up, and I have already taken out the battery and put it back on three times.
Please help me!!

I had to reset it again and use the desktop software reinstalling the entire basic software. On your desktop blackberry software go to the software up date thoght tools and if there are no newer veresions available, chose the botton for las version and intall it.

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+If I try to play am MP3 through Windows Media Player same thing happens.+
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Hi there
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I can't play any sort of media on my bb curve 8520

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