I can't play the films I bought!

I can't play my films or tv programmes, I just get a black screen and the controls don't work and then Itunes freezes! have tried with several. I am running them on a PC windows 7 Dell Inspiron. I spent £15 buying these!

If you had searched here you would have found the answer much quicker, but to summarize:
This game does play, just not on Macs using the NVIDIA GeForce 9400M or GeForce 320M graphics cards. The problem is related to integrated graphics cards. EA are aware of the problem. If you are able to load past the splash it can be persistently sluggish and freeze at different stages of the game. There is no possible work around for this at the current time.
So EA are the ones who will need to provide the fix.
Regards,
Shawn

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Can't play the songs I bought from iStore

I can't play the songs I bought from iStore.
It complain about the autorization, but how much I try it seems like I can't get this computer to get authorized.
I login to iStore with my only login account, buy the song, and it gets downloaded. Then when I try to play the song, I asks me again about the authorization. I use the same accout login, and it reply that this computer is now authorized... again. But the songs stil can't be played.
If I click again on the song the same loop above repeats itself.
Frustrastion = I can't play the songs I have bought.
Anyone?
M.

I, also, have that authorization nonsense (I am the administrator, and only user of the computer). But, still, I cannot make any changes. You will have to report to someone at iTunes, if you try to play the downloaded songs from iTunes.
Which version, has it always been that way?
Also, did you change your username/password, if things were working fine, at one time?
I had your problem when I, originally, signed up with my AOL address. When I quite AOL, I got an Apple id, and I could not access my songs from AOL days for over three months. Eventually, someone at Apple helped me.

HT1349 I have downloaded 4 films purchased on my Ipad to my laptop but can only play 1. The other 3 do not have a screen symbol in the list and are called ie The Lion King - Extras. How can I play the films?

I have downloaded 4 films purchased on my Ipad to my laptop but can only play 1. The other 3 do not have a screen symbol in the list and are called ie The Lion King - Extras. How can I play the films?

Hello Bagpus113
Check out the article below to troubleshooting issues with the sound for music and for videos. One other thing you can try is to convert the songs to a different format
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
iTunes: How to convert a song to a different file format
http://support.apple.com/kb/ht1550
Regards,
-Norm G.

Movie rental download complete. but can not play the films (3) in itunes 10.5.0.60. black screen.

hi ive downloaded 3 films. all completed and now viewable under Movies. When i press play i just get a black screen. teh ticker at the bottom continues as though it is playing, but nothing. if i click the Chapters tab at the top i can see all the chapter pictures but still cannot watch any of the films. help

Sound like you are playing with a beta version of iTunes in which case this conversation should be taking place in the developer forums...
tt2

Can't play the musics I bought on iTMS

Hello everyone,
Yesterday I installed Windows Vista on my computer and when everything was done I've decided to go and install iTunes. The installation went just fine the problems started when I tried to play musics that were aquired through iTMS. After I type my Apple ID I get the 5002 error.
I'm trying to play these musics for some time. Meanwhile, I've been searching the web for this error and solutions for it. There are several people stating that they solved it by contacting Apple Support. After searching Apple's website I couldn't find a single contact form, an e-mail, anything other than the Portuguese Mac Reseller phone number.
Could someone help me fix this problem or explain me how can I contact apple support?
Here's the full error message:
We could not complete your iTunes Store Request. An unknown error occurred (5002).
There was an error in the iTunes Store. Please try again later.

I, also, have that authorization nonsense (I am the administrator, and only user of the computer). But, still, I cannot make any changes. You will have to report to someone at iTunes, if you try to play the downloaded songs from iTunes.
Which version, has it always been that way?
Also, did you change your username/password, if things were working fine, at one time?
I had your problem when I, originally, signed up with my AOL address. When I quite AOL, I got an Apple id, and I could not access my songs from AOL days for over three months. Eventually, someone at Apple helped me.

How can I play the films in a DVD without pauses?

Hello,
I am trying to make a DVD about a concert of my music band that I recorded and then I prepared with iMovie.
My idea is to make different chapters for each song, but when I play the DVD, if I select one song, after finishing it the DVD comes back to the menu.
It is possible to play all the chapters without pauses? Or do I have to make one only chapter for getting it?
Thanks for your answers!!!

Hi
Play all resp one chapter at a time
Play All Button
1. There are NO - Play All - button in any version of iDVD
2. It can be faked in several ways
• Easiest and most fault proof way is to make a doublet movie containing All and with
Chapters set to match. It will take up x2 space but is easy to understand and produce.
Cons: Tried this in iMovie’11 by Exporting out each part as a full Quality QT.mov then Importing back into new events and putting these into a new project (Play All project). Resulting DVD had Audio that was OK (as parts) - BUT the picture was very bad and standing photo were cut of in hight. So the Play All movie has to be created from same material and exactly in the same way as the individual parts + then Chapters has to be set to match.
• It's said that one can put all movies into a Photo/SlideShow and this will also
give the function of a Play All button - Tested - and ONE HAS TO un-cheque - Scale pictures to TV-Safe area else it will be a black frame all around and a small picture !
Mike Evangelist1
You might be able to get close to what you want by using a slideshow in iDVD. (It's not widely known, but you can put videos in a slideshow.) If you set the slide duration to manual, playback will pause after each movie/slide, and you can continue with the 'next' button.
3. Using another program to do this e.g.. Roxio Toast™ where there is a Play All button option.
Summary
a. Making a Play All movie with same care as the individual Part movies - gives a very Good Result
b. Using Roxio Toast™ - also an usable way to go
Yours Bengt W

I have Cds on my itunes but I can't play them on my ipad. I can only play the songs I bought from the store. Is this an iOs7 thing?

I have downloaded multiple Cds that I buy on my itunes and I could play them perfectly well on my ipad. When I downloaded the new operating system, my albums won't play. The songs just skip without playing. Is this normal?

You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
Try again to see if the problem persists.

I was setting up my IPod Nano 7 for the first time and I can't play the songs I bought. What did I do wrong?

I was setting up my IPod Nano7 for the first time and purchased 3 songs. When I went to play it on my IPod the screen said "No Music". What did I do wrong?

We are going through same thing and looks like alot of other people also. Seems to me Apple would have invalid email instead of us loosing the gift card all together. Very irratating. Good Luck.

I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so i type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?

I bought a film on iTunes and whenever I try and play it it says "your computer is not authorised to play this" and so I type my password in and it says "your computer is already authorised" and then doesn't play the film. Can anyone help?

ah this is a simple fix. open itunes go to store on the top menu bar and click store. scroll down and click
"Authorize this computer" fill in the info requested and there u have it.

I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?

I bought a movie on iTunes and when it loads up I can only play the bonus features and not the actual film. The title screen is also glitched and merges with the scene selection. I don't think it downloaded properly. what can I do?

It happens sometimes. Delete the current copies, don't hide from iTunes in the cloud if prompted, close iTunes, reopen, download from iTunes Store > Quicklinks > Purchased > Music > Not on this computer.
While downloading click the download icon at the top right and uncheck Enable simultaneous downloads. You may find it more reliable that way.
tt2

I have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?

Maybe it is in the Purchased category of iTunes,
Try going there

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?

I downloaded a film from ITunes in HD and had problems, I upgraded to the latest version of ITunes and have then downloaded the film again in SD on my Windows 7 computer, but I still can't get the film to play, any idea's what to do next?
I've been working at the same problem for hours now and it's really driving me crazy so any help would be greatly appreciated.

It is working now. I no longer get the message about the item not being available in the US and I can access the store.

I have downloded ITunes to a new laptop and signed in this let's me download previous purchases in to the librery but can't get the films I have bought quite a lot over time any idea how I can get them ???

I have downloded ITunes to a new laptop and signed in this let's me download previous purchases in to the librery but can't get the films I have bought quite a lot over time any idea how I can get them ???

You cannot.
You buy one and only one download of movies. it is your responsibility to backup your purchases.
Copy everything from your old computer or your backup copy of your old computer to your new one.

Help,! iTunes wont let me play the music I bought at the the iTunes store!!

When I try play the music I bought at the iTunes store, iTunes first asumes my computer is not authorized to play it. I add my password to authorize, the authorization is successful, then I get this error:
"we could not complete your itunes request. An unknown error (-208) there was an error in the music store"
All I have done is added an external harddrive to my machine, there was simply no more room on my C: drive for MP3's. I changed the location of where purchased music goes to this new drive.
Any help would be greatly appreciated...
thanks seratone

Is this a problem that happened over night, or you don't know because you only started to buy and watch movies now?
Can you check to make sure iTunes and everything else is all up to date? If that still fails, lets make a new USER Account, and see if things run proper through there.
OS X Mountain Lion: Create a new user account
http://support.apple.com/kb/PH11468

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password!

My e-mail has changed, but I purchashed some songs in iTunes using my old e-mail address as my account name... so when I try to play the sonngs I bought and paid for - it keeps asking me to authorize my PC first, but I don't remember the password! And since the old e-mail address is no longer active, I can't even chenge the password- becasue it's sends the link to do so via e-mail! Even when I use the "ask personal questions" option to verify and it asks me for my date of birth, I put it in and it still won't acccept.

Hello there, loupar.
The following Knowledge Base article offers up just how to change your Apple ID for the App Store on your iOS device:
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht1311
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I can't play the films I bought!

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