I can't print ANYTHING post-4.0; how can I restore ALL settings?

After having installed 4.0 I can no longer print ANYTHING. Having read a variety of comments re problems printing with 4.0, I have uninstalled 4.0 and reinstalled 3.6. But even having done this, I can print NO documents - not only nothing from Mozilla, but no Word docs or PDFs either. I get an ERROR message every time I send a document to the printer. I have gone through all the other ?s about this but don't see any answers that offer a solution. Help.

See this:
[http://kb.mozillazine.org/Problems_printing_web_pages]

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